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317 Reviews of Mosaic Ford Zumbrota - Service Center
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December 26, 2017
Found a new car because of a deer accident. They were very helpful. They let me drive the car around before I decided if I wanted it or not. They made a deal with us, and they were very easy to They were very helpful. They let me drive the car around before I decided if I wanted it or not. They made a deal with us, and they were very easy to work with. They definitely go out of their way to make a deal for the people. A highly reassuring and exciting environment. More
by Kalialdrich23
November 18, 2017
We came to Zumbrota Ford in a bind. They helped us get out! Amazing staff! My Husband and I were in a crunch, and down to one vehicle. They were able to get us in a "new to us" car, within a matter of hours, an Amazing staff! My Husband and I were in a crunch, and down to one vehicle. They were able to get us in a "new to us" car, within a matter of hours, and sent us on our way! More
by AABeighley
Employees Worked With
Charlie in Detailing did an AMAZING job making sure my new whip was ready to go! , Chris Hayes, James Dammen, Brandon Wills
July 17, 2017
I left this review on Facebook as well. I know people spend more time online complaining rather than giving credit when it is due so here goes my story with Zumbrota Ford... I had my vehicl I know people spend more time online complaining rather than giving credit when it is due so here goes my story with Zumbrota Ford... I had my vehicle towed in 155 miles from Mora, MN to diagnose a brake issue because after several dealers were very shady about what the charge would be to figure out the issue and I decided I would stick with what has worked in the past before I moved north of the area. Myself and my family have dealt with Bud in the service department for years and I knew I would be treated fairly and I was. I dropped the truck off yesterday evening and had a call this morning with an exact diagnosis, explanation, and remedy that is reasonable, fair, and makes sense. I know it does not seem reasonable to most to travel 155 miles to have a vehicle serviced but I will continue to do so knowing that I am going to receive this level of service and this will definitely be the dealership I buy my next Ford from. More
by abrenycz
Employees Worked With
Bud Uphoff
May 11, 2017
Not Happy with the Service people at this dealership. Went to this dealership service department had my oil and filter changed and checked over. Took it home and discovered no oil dipstick put back in.. Went to this dealership service department had my oil and filter changed and checked over. Took it home and discovered no oil dipstick put back in.. went back to dealership and told them about it. Said I would have to buy a new one as they couldnt find my old one.After my oil change. Not ever going back there to do business again !!!! More
by meritt g bergene
Employees Worked With
Dont remember his name this happened a year ago !!!
April 29, 2017
Eric was great to work with! We came in for an oil change an Everyone is great to work with you whether it's for an oil change or purchasing a vehicle. We highly recommend Zumbrota Ford for your service and veh Everyone is great to work with you whether it's for an oil change or purchasing a vehicle. We highly recommend Zumbrota Ford for your service and vehicle needs. More
by Sandy and Gary
March 05, 2017
Excellent experience, as ALWAYS! Stopped in for an oil change on my Focus I purchased from Zumbrota Ford 2 yrs ago, left in a new 2017 Escape! I've been wanting an Escape for a few ye Stopped in for an oil change on my Focus I purchased from Zumbrota Ford 2 yrs ago, left in a new 2017 Escape! I've been wanting an Escape for a few years, but was not sure I could afford it. Todd, a new employee (sorry, I can't remember his name - but he was great to work with!) and Kelly worked their magic and made it happen. Zumbrota Ford will always be my go to dealership - they are an awesome group of people! More
by rkj_jacob
November 16, 2016
Great Experience!! I would recommend this dealership to anyone in search of a new/used vehicle. Nathan Stoeckel was very friendly and knowledgeable. I felt no pressure w I would recommend this dealership to anyone in search of a new/used vehicle. Nathan Stoeckel was very friendly and knowledgeable. I felt no pressure working with him. Great experience! More
by Taylor Newman
Employees Worked With
Nate Stoeckel
November 16, 2016
Justin Annis Justin is the nicest guy with a true passion for cars. You have a question? He has the answer. Not only is he ready to help you with your car deci Justin is the nicest guy with a true passion for cars. You have a question? He has the answer. Not only is he ready to help you with your car decisions, he's a humble, devoted family man, true friend, a patriot who has served this country well as a US Marine. Trustworthy with integrity. More
by Rox
Employees Worked With
Justin Annis
October 24, 2016
Great place to car shop The staff at Zumbrota Ford made our car buying experience a breeze. They are friendly and did not push to make a sale. We left with a car we wanted at The staff at Zumbrota Ford made our car buying experience a breeze. They are friendly and did not push to make a sale. We left with a car we wanted at a price that fit our budget. More
by Talialyn
Employees Worked With
Todd Fitzgibbons, Eric Ruthig
June 20, 2016
Fantasic Servive, Very high bill I have two comments on the service I received on 6/10/2016, one positive and one negative. First, just starting out on our camping trip my 2010 For I have two comments on the service I received on 6/10/2016, one positive and one negative. First, just starting out on our camping trip my 2010 Ford Expedition had a warning light come on, the wench representing a power train failure. So I called your service department as the dealership was just up the road and asked if they could put it on the computer. Yes I was told so I stopped in and they did just that and found a faulty wire for the fuel pump. They were able to squeeze me in and I was on the road in less than hour. Fantastic! Thank you very much. The second comment is on the bill. Like I said we were in and out in less than an hour, the invoice indicates in at 9:40 and out 10:20 which is 40 minutes. The labor charge for those 40 minutes was $216.94 which I feel is exorbitant! So I paid the bill and was back on the road for our vacation. In retrospect, I think I should have questioned it at that time, but was just thankful to have it fixed. More
by pdb
Employees Worked With
Bud Uphoff
