
Morristown Chevrolet
Morristown, TN
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Showing 67 reviews
Lack of Professionalism..Misrepresented...Do not do Buy Here I called 10 days ago in reference to a F150 truck...politely asked if the truck was in inventory? It required me calling back several times..salespers I called 10 days ago in reference to a F150 truck...politely asked if the truck was in inventory? It required me calling back several times..salesperson was calculating commission not concerned about having truck, his reply was what was the price of vehicle? He located truck finally. next day. I usually never ask for military allowance, I did, the salesperson immediately said no...most times I dont care as most vets play the poor me card..I dont. The vehicle is 2 hours away by car so of course I need all the information available. Moving forward I actually gave up on truck. The general sales manager Dustin gets involved by email I tell him the story he seems concerned offers a allowance, more than I wanted to pay by made a fair attempt. The hurricane came I was called to Florida to shore up my familys home. I come back to NC 5 days later..call the dealer speak with Everett ask if truck still there he says yes. I say im coming to see truck the following day. I call on the way he says the truck is on the way to auction in Knoxville. now I see the truck plainly on the website, car gurus and several other sites. They did not want to sell the truck at agreed price. Who knows...They make the car business live up to its lying cheating reputation. You be the judge ill go elsewhere.. More
Sales person was nice at start but was rude upon return for Sales person was nice up until sale was done then was somewhat rude and avoiding. Service department was good and informative. Hoped for better in sal Sales person was nice up until sale was done then was somewhat rude and avoiding. Service department was good and informative. Hoped for better in sales department. More
Lof change Good job on lof also answered all my questions.good customer relations.i also talked with parts people and they were very helpful. I will coming back. Good job on lof also answered all my questions.good customer relations.i also talked with parts people and they were very helpful. I will coming back. More
Great people My parents bought me a new 2017 chevy Silverado here. They gave us their bottom dollar when we asked that's all we wanted. Got a bunch of incentives a My parents bought me a new 2017 chevy Silverado here. They gave us their bottom dollar when we asked that's all we wanted. Got a bunch of incentives and discounts. Very friendly and are willing to work. Joe is the salesman to go to. He is very kind and very willing to work with anyone's budget to get you out of that dealership happy with a new car or truck. More
Above and beyond I had appointment that day. They took vehicle straight back and got me out with plenty of time to spare.. thanks so much for your hospitality I had appointment that day. They took vehicle straight back and got me out with plenty of time to spare.. thanks so much for your hospitality More
I found the car on website with a fair price I bought a used 2005 GMC Denali with price being within KBB and NADA price. It was price to sell and didn't have to talk them down on price because it I bought a used 2005 GMC Denali with price being within KBB and NADA price. It was price to sell and didn't have to talk them down on price because it wasn't over price like many dealership do. More
It was great Best price in town and done in an exactions manor thanks to Mr. Otto himself. Will definite be coming back! Highly recommend dealership in the Morrist Best price in town and done in an exactions manor thanks to Mr. Otto himself. Will definite be coming back! Highly recommend dealership in the Morristown area. More
The same level as Lexus, Porsche, BMW, etc. I help people find vehicles, I am a buyer agent. I watched Laura Breault and the staff work a deal on a brand new car that I thought could not be done I help people find vehicles, I am a buyer agent. I watched Laura Breault and the staff work a deal on a brand new car that I thought could not be done. After that, I have taken several of my clients there and they have ALL left 100% satisfied. ALL of them got a vehicle THERE!!! I have tried many other dealers, secret shopped other dealers, "tested" other dealers, and have found that 99% of them, I would NEVER take a client to, nor purchase from myself. Shaking my hand and offering me the world does not work on me!! 6 months ago, I would have never walked onto a dealership that was not Lexus, BMW, Mercedes-Benz, Porsche, etc. But Morristown Chevy gained my trust, my confidence, and put themselves on the same level as the ones I mentioned above. A Chevy dealer on the same level as Lexus, BMW, Porsche, etc???? YES. 100%. I never would have believed it myself either, but I have personally experienced it over and over again. Not for only one deal, but for several. That is the TRUE TESTAMENT OF A REAL DEALER!!! More
excellent service This is the 5th vehicle i have purchased from Morristown Chevrolet and have recieved the best service one could ask for. Have an excellent relationshi This is the 5th vehicle i have purchased from Morristown Chevrolet and have recieved the best service one could ask for. Have an excellent relationship with sales staff, service staff and business offices. I eould not go anywhere else. More
Saleman Dustin was the best One phone call to Dustin and put me in a great car at a great price. He helped keep me on my budget and got me on the road in a beautiful and dependab One phone call to Dustin and put me in a great car at a great price. He helped keep me on my budget and got me on the road in a beautiful and dependable car. More