Morristown Chevrolet

I'll admit I'm not from this area, I'm from Asheville NC and most dealers here have always been respectable and reasonable when it comes to car buying. It seem the dealers at Morristown do things differentl and most dealers here have always been respectable and reasonable when it comes to car buying. It seem the dealers at Morristown do things differently. I found a very rare Lincoln Mark Viii for sale with them and I immediately called to set up an appointment with Dustin Santos. I let him know I'd buy the car as soon as I could get there. I made an appointment for the following day at 1030am to buy the car. He assured me he would have everything ready for me when I got there. Morristown is roughly two hours away from me, so the day of our appointment I was already an hour of the way there. I called as soon as they opened just to double check and to my surprise they sold the car the evening before. Dustin did not honor our agreement or even call me to let me know it had been sold. He let me drive a hour down the road and I had to call myself before I found out the car had been sold out from under me. When I asked what Dustin had to say for himself his response was "If another one shows up I'll keep you in mind." Within 10 min the manager called me and tried to sell me another car. What makes you think I'd want another car, when I set an appointment for a very specific and rare car? How out of touch can a company be. Horrible way to do business. More

Buying from Morristown Chevrolet was the best buying experience I have ever had had from a car lot. Thank you so much from Hazard KY experience I have ever had had from a car lot. Thank you so much from Hazard KY More

Satisfied Customer After purchasing 5 New & 1 Used Vehicles over a 10 year span, every salesman and employee, Especially Laura Breault has made our experience buying ou After purchasing 5 New & 1 Used Vehicles over a 10 year span, every salesman and employee, Especially Laura Breault has made our experience buying our 2019 Chevrolet Silverado Trail Boss a breeze she’s very helpful and will do anything to get you what you are asking for. Thank you Laura Breault and Buddy More

Friends for Life Melissa Hall was absolutely amazing- she wasn’t a “salesperson”-she listened to what we wanted and searched and searched for it......she has become a Melissa Hall was absolutely amazing- she wasn’t a “salesperson”-she listened to what we wanted and searched and searched for it......she has become a friend for life!!!!! We would do business with her a million times over! (We wish she could take over in other areas in the dealership and would have only had to deal with her)! She’s a huge asset to Morristown Chevrolet!!!!!!!! More

Fantastic !!!!! AAAAAA++++++++ First off. I would have gave ten stars if i could have. I could only give five...This has been the easiest buying experience i have ever had in my en First off. I would have gave ten stars if i could have. I could only give five...This has been the easiest buying experience i have ever had in my entire life ....Laura , Buddy , and Nick i just want to say thank you so much for all your help. You guys and gal are the best. I couldnt think of going anywhere else for my car or truck needs. Very professional and polite. They will shoot you straight ... They really care and want to help in any way they can. If you are in need of a new or used vehicle this is the place to come. Once again , thank you so much Laura , Buddy and Nick. Patrick Brooks More

Excellent car buying experience. The team at Chevy of Morristown will go out of their way to find just what you are looking for. Everyone from management to sales, service, etc. is ve The team at Chevy of Morristown will go out of their way to find just what you are looking for. Everyone from management to sales, service, etc. is very welcoming and knowledgeable. They will work hard to find the specifics of what you want without pushing you into something you may not be happy with. Thanks for finding my beautiful new Tahoe! More

No help I bought my used chevy truck around the first of December and when I completed the paperwork, the finance guy was extremely pushy for me to buy a warr I bought my used chevy truck around the first of December and when I completed the paperwork, the finance guy was extremely pushy for me to buy a warranty that would add a lot of expense to the price of the truck and also tried pushing gap insurance which would add even more expense. I didn't purchase either one. It's easy to spend someone else's money, and a lot of reputable dealerships give you a 30 warreny on used cars. Needless to say, the finance guy made me feel very uneasy. After only 4 days, I noticed a problem with the engine and when I took it back the next Saturday the service department wanted to charge me to see what was wrong with it. So the following week, I took it to Broadway service center in Jefferson City where Jerry told me the engine needed to be replaced. I asked Morristown Chevrolet if they could help with only half of the expense, then I got a call from Joe who told me because I didn't buy a warranty and I didn't let them fix it, they weren't going to help with the expense. After buying a truck with a bad engine, I didn't trust them to fix my truck. They should stand behind their vehicles and treat customers better. Joe you did lose a lot of business because of this. Other shopers beware. More

Acceptable We bought a 2013 equinox from Tarr but had issue with a flashing light in dash that took numerous trips to fix. No good! Traded for 2013 Chevy Silvera We bought a 2013 equinox from Tarr but had issue with a flashing light in dash that took numerous trips to fix. No good! Traded for 2013 Chevy Silverado from Chevy Morristown. Love the truck but need some mud flaps, hint! More

Chevy Equinox I went to Morristown Chevrolet to test drive a equinox a young salesman by the name of the Dakota showed me a few equinoxes I test drove one, really l I went to Morristown Chevrolet to test drive a equinox a young salesman by the name of the Dakota showed me a few equinoxes I test drove one, really liked it. Everyone at the dealership made me feel like family there was Everett the sales manager Dakota my salesman and then there was Laura internet sales and buddy he's the one that helps with financing, Joe he's the big guy that sets up front. When you go there you may have one salesman but if he/she is not available everyone tries to help you very nice people there. They have time to talk to you and answer any questions and yes I would recommend this dealership I would highly recommend it! MORRISTOWN CHEVROLET U GUYS ROCK!!!!! More

servicw I was able to get a loaner car that helped with getting my car repaired which minimized me having to bug friends and family for a ride back and forth I was able to get a loaner car that helped with getting my car repaired which minimized me having to bug friends and family for a ride back and forth to the dealer More