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Morris Cadillac Buick GMC

North Olmsted, OH

4.7
216 Reviews

26100 Lorain Rd

North Olmsted, OH

44070

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216 Reviews of Morris Cadillac Buick GMC

December 12, 2018

WORST LEASE EVER Returned leased vehicle, they parked it at Great Northern mall for 11 days till it was inspected. Full of scratches, will not return any calls. More

by tracie123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabe (nice), Jeremy (rude), Adam Morris (Would not Return any calls), None of them returned any calls
Dec 13, 2018 -

Morris Cadillac Buick GMC responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (440) 777-7577 at your earliest convenience and ask for Rolando Yera. We hope to hear from you soon.

December 02, 2018

P.M. Service Came in for a scheduled service. Frendly greeting , In & out in a promised time. Very nice waiting area. Very friendly staff. Clean restroom & serice More

by Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Tackett
November 27, 2018

Oil change nightmare After my oil change, my daughter used the car. 10 minutes later she called and told me that car was smoking and oil was spilling out everywhere. The More

by bmw032694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nice guy at service desk
Dec 01, 2018 -

Morris Cadillac Buick GMC responded

We want all our clients to have a comfortable and stress-free experience. We do regret to hear that you had this experience with us. We are also thankful that your daughter was not on the freeway or a main road when this incident occurred and we are pleased that we could get someone out right away to tighten the oil filter. Please accept our apologies for this incident and we hope that we can be of service to you in the future.

November 08, 2018

EXCELLENT JOB If your out of town as I was it's a great place to take your car for service! They took me without an appointment and had my SUV done before the end More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Adams
November 06, 2018

Oil change Scheduled oil change, was on time, greeted at my car, great service, took the time i was told, nice waiting area, good experience and easy to set up More

by Jsteffan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Adams
October 27, 2018

Quick and no surprises Had a great experience with Jeremy and the rest of the team. We live out of state, so we did almost all negotiations and trade-in evaluation via email More

by ChenaultTim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
October 04, 2018

Lease maintence I am pleased to say that I am always nothing less than impressed with the amazing customer service I receive from Morris Cadillac in North Olmsted. Th More

by SKuhn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Brada, Steve Bansek, Dam Noureddine, Jill Nuccitelli
September 18, 2018

Great experience Took my daughter to get a used car here. Ed S. helped make it come together. He was friendly, down to earth, no pressure guy with whom we felt comfort More

by Lonesomedove
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed S.
August 13, 2018

Great job They do an excellent job on servicing cars. Good deals on new cars. The waiting area is clean and comfortable. They wash and vacuum you car also. More

by Pedrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Adams
June 23, 2018

AWESOME Branden was very knowledgeable and extremely helpful. It was our first time leasing a vehicle and it couldn't have gone better. The dealership and pe More

by Dave Huspaska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Brada
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