Morrie's Minnetonka Mazda - Service Center

Sean Andren is the man. ...I was having warranty issues with my tires and an issue with my muffler. Sean was so respectful, caring, and did everything in his power to ensure ...I was having warranty issues with my tires and an issue with my muffler. Sean was so respectful, caring, and did everything in his power to ensure I was treated fairly and that my concerns were handled promptly. He is by far the very best service advisor...he cares and treated my issues as if they were his own....he is an asset to the dealership and provides stellar service and his communication skills are unmatched.....THANK YOU SEAN....and thank you morries for hiring such skilled individuals.... More

SERVICE VISIT MY HUSBAND AND I BROUGHT OUR MAZDA 3 IN FOR SOME SCHEDULED MAINTENANCE. ANDREA WAS EXTREMELY KNOWLEDGEABLE AND EAGER TO HELP MAKE OUR VISIT QUICK AND MY HUSBAND AND I BROUGHT OUR MAZDA 3 IN FOR SOME SCHEDULED MAINTENANCE. ANDREA WAS EXTREMELY KNOWLEDGEABLE AND EAGER TO HELP MAKE OUR VISIT QUICK AND PLEASANT. More

Great Service Experience I took my CX-9 into Morries. Jim Cruz diagnosed the issue and gave me a fair quote on the service needed plus was able to get me in and out quickly. I took my CX-9 into Morries. Jim Cruz diagnosed the issue and gave me a fair quote on the service needed plus was able to get me in and out quickly. Very courteous service More

Jordan Lyga- Fantastic! Jordan was a fantastic sales representative at Morries Mazda in Minnetonka. He helped me pick out a CX-5 that I love. He was not pushy at all, he expl Jordan was a fantastic sales representative at Morries Mazda in Minnetonka. He helped me pick out a CX-5 that I love. He was not pushy at all, he explained all the details of 2 different cars that I was looking at and then we made a pros and cons list of a used car vs. a new car. He is very down to earth, took the time to really get to know me and what I was looking for and listened to my concerns. Overall I had a great non-stressful experience. More

Again, and again Morries Mazda service department continues to impress me. For the last 11 years jason George and service department have always taking care of my car Morries Mazda service department continues to impress me. For the last 11 years jason George and service department have always taking care of my car . I will continue to use them as long as I own my Mazda. More

routine service I purchased my CX9 at Morrie's and bring it there for all routine services. Love this place!! Always greeted with a smile...by everyone. Jim does a g I purchased my CX9 at Morrie's and bring it there for all routine services. Love this place!! Always greeted with a smile...by everyone. Jim does a great job of keeping my appointments...and getting my Mazda in right away. When the service guys find stuff wrong....Jim keeps me posted as to what is going on. I would recommend Jim and his crew to everyone! More

Called Jim Cruz on to set an appointment and was able to get in on that day 2/28/14. Jim Cruz is the man I always call when I require service. He is very competent, friendly and an expert in his field when get in on that day 2/28/14. Jim Cruz is the man I always call when I require service. He is very competent, friendly and an expert in his field when it comes to my service needs. I have been working with him exclusively for the past 10 years since I purchased my new 2004 Mazda 6 at Morrie's Madza. His experience in the industry and friendly manner makes him the best person I have worked with at any dealership in my lifetime without problems and complete satisfaction. He always makes sure everything is handled as agreed and keeps me informed during the service process. I recommend him to my family and friends. Recently my daughter purchased a Mazda from another dealership and I immediately referred her to Jim Cruz at Morrie's Madza Service Center. More

I bought my Mazda Protege at Morries Minnetonka Mazda back in 2002 (my first new car) and the service center and James (Jim) Cruz have been taking great care of my car and me ever since! I appreciate bei back in 2002 (my first new car) and the service center and James (Jim) Cruz have been taking great care of my car and me ever since! I appreciate being able to leave my car there in the morning, getting a ride to work (often from a great lady named Jean), getting a call with an update later on, and then getting a ride back to work to pick it up. Thanks for doing such a great job keeping my car running and looking like almost new! That's why I keep coming back. More

It is my great pleasure to recommend Jim Cruz, Bruce, my mechanic, Jeanne, Julie, Ali and the rest of the service staff at Morries Minnetonka Mazda. I never worry about the service being completed thorough mechanic, Jeanne, Julie, Ali and the rest of the service staff at Morries Minnetonka Mazda. I never worry about the service being completed thoroughly and timely. Jim always keeps me informed about any service needed, the time to completion, the approximate cost and what I need to know about the status of the vehicles they service for me. Morries Minnetonka Mazda service department always puts the customer first, I am greeted by name when I call or come in, I am made comfortable if I need to stay while the service is performed, I am never kept waiting unnecessarily. I always leave the service department knowing my vehicles are in good hands and I get the vehicles back and have no worries. I choose Morries Minnetonka Mazda as my service center because they are the the best; I don't care how far I would have to travel to get my cars serviced at Morries Minnetonka Mazda, it is worth the drive. They are the best! More

I am happy to give Jim Cruz / Service Dept the best review ever. I believe I am qualified to give this review for I have been having my Mazda serviced with him since approx 2007. As far as I'm concer review ever. I believe I am qualified to give this review for I have been having my Mazda serviced with him since approx 2007. As far as I'm concerned Jim should get the service of the year reward. I purchased my used car from this dealership and I had issues with it. Jim worked through many issues with my car. Through the years he has maintained totally professional control, worked hard to resolve my issues to satisfaction. He had to work with less that perfect situations. I have even had my car towed to his dealership because he oversees and ensures that the job is done. So, again, my letter of recommendation to Jim and the service dept at Morrie's Mazda Minnetonka is not the result of one or two times of competent service, it's years of servicing my car. The reason I would consider buying another Mazda would be a direct result of Jim's excellent work ethic. Many thanks to Jim, I totally appreciate him and all he has done for me! Respectfully Yours, Malo Scotting More