Morrie's Minnetonka Mazda - Service Center

Goodly Jim has done an excellent job for me, I feel like I have a "Pit Boss" at Morrie's. He gave my car special attention when it needed repairs and is care Jim has done an excellent job for me, I feel like I have a "Pit Boss" at Morrie's. He gave my car special attention when it needed repairs and is careful to see the carb is tuned for best mileage which includes setting it for the seasons fuel blend. More

Great service! I bought my MX-5 in 2011 and bring it in for service twice a year to have my snow tires and summer tires swapped out plus routine maintenance. I alway I bought my MX-5 in 2011 and bring it in for service twice a year to have my snow tires and summer tires swapped out plus routine maintenance. I always wait for the service in their clean, well-lit waiting area upstairs just off the showroom. Clean bathrooms, 2 TVs, great Wi-Fi, electrical outlets, fresh coffee, hot water, tea, desks, couches, comfy chairs and tables. In fact, I look forward to my brief islands of peace and quiet in Morrie's waiting room. Great employee retention - I know most by face or name and they actually seem to know me. I drive my car into the receiving area, someone comes out and checks me in, they send me upstairs with a time estimate that's usually right on. And the costs of service are very reasonable. Would never take my car anywhere else. Oh, and they wash my car every time! More

Great people, great dealership I have purchased my CX-9 from Morrie's and have had them do most of the service. Always excellent customer service! Great people! The work has alway I have purchased my CX-9 from Morrie's and have had them do most of the service. Always excellent customer service! Great people! The work has always been excellent! Highly recommend them when buying a vehicle and/or servicing a vehicle!!! More

Morrie's Minnetonka Mazda Service Department As always, Jim Cruz and his team are the best!! We have been taking our vehicles to this dealership since 1997 and each experience has been top not As always, Jim Cruz and his team are the best!! We have been taking our vehicles to this dealership since 1997 and each experience has been top notch from the courteous and wonderful people like Jim, up to the incredible and consistently excellent work completed on our vehicles by his crew. One of the hardest things in life to find is a trustworthy and reliable establishment to work on your vehicles. Jim Cruz and Morrie's Minnetonka Mazda is, without a doubt, the place you can trust and depend on if your vehicles need just an oil change or more extensive repairs. We've dealt with many of the great service dept. people over the years and we wish we could remember all of their names. Jim, Jason, Jean and the whole group are professional, polite, trustworthy and knowledgeable. The job will be done right the first time and every time when you bring your vehicle to Jim and Morrie's Service Department. Without a doubt these incredible men and women are the best in the business! Thank you for helping us take such great care of our vehicles (three Mazdas and one Ford)! More

Morries Service Department employees were prompt, professional, informative. if it did not need to be fixed now they gave you options and time frames all in all, very easy to employees were prompt, professional, informative. if it did not need to be fixed now they gave you options and time frames all in all, very easy to deal with and you do not feel pressured More

Morrie Mazda - Service Department I don't know how they do it, but these folks are the best in the business. Clear communication, service done when promised (even if I'm late for my a I don't know how they do it, but these folks are the best in the business. Clear communication, service done when promised (even if I'm late for my appointment), Been going here for service for almost 20 years and never have been dissappointed or surprized. More

Quick and efficient I schedule, I come , I get a quick and good and friendly service, and I go Thank you for taking care of me for over 10 years I schedule, I come , I get a quick and good and friendly service, and I go Thank you for taking care of me for over 10 years More

Like Cheers I've been getting ,y cars serviced at Morries for 20 years and I would go nowhere else. I am greeted by name, not just by my service representative, I've been getting ,y cars serviced at Morries for 20 years and I would go nowhere else. I am greeted by name, not just by my service representative, but by all the staff. I've never had to return for additional work nor have I had to go back because was not done correctly or completely. The service team knows what to do when I make an appointment, how to accommodate my schedule and needs and they keep me informed, if anything other than scheduled is needed. My car is always returned clean, ready for my travels. More

Jim Cruz Morrie's Mtka Mazda Made an appointment with Jim Cruz for an oil change. Jim is always the man I call when I require service. He is very competent, friendly and is an ex Made an appointment with Jim Cruz for an oil change. Jim is always the man I call when I require service. He is very competent, friendly and is an expert in the auto service industry. I have worked with him over the past 10 years +without problems and complete satisfaction. I always make sure to have the recommended service work completed as per Mazda's suggested time table. This time his his team located and oil leak that I was not aware of. This job required the replacement of two major engine gaskets to repair the problem. Because additional time was required Jim arranged for a ride home with Jean Lemmerman. She later returned to my home to bring me back when the job was complete. This excellent service is why I always recommend Morrie's Minnetonka Service to friends. I recently gave Jim Cruz's card to a person I met who had purchased a Mazda 7 while living in Francisco CA and then moving to MN. More