Morrie's Minnetonka Mazda - Service Center

High Cost, Poor Service Absurd management of account. Overcharged lease with poor documentation of prior car damage/miles at lease time. Cost of service included in but hap Absurd management of account. Overcharged lease with poor documentation of prior car damage/miles at lease time. Cost of service included in but happy isn't reflective of actual maintenance costs. Absurdly high cost for simple things like filter changes. It's all cloak and daggers here. When they had a recall from Mazda plus my car was due for service I asked for a loaner. They fought me for it and kept asking me again and again if I needed one. Then they wrapped up my car quickly and wanted their loaner back instead of calmly letting me proceed with my day as needed. Needless to say, I wasn't happy and I was more than happy to get my car back than be pestered by them. This place deserves a 0/5. Never touching a Mazda again thanks to them. I never recommend anyone to Morrie's or a Mazda now. More

I brought my 2016 Mazda 3 for a routine service appointment. Easy to to set up an appointment online. Check in was seamless and the waiting area is newly remodeled and comfortable. Service tech appointment. Easy to to set up an appointment online. Check in was seamless and the waiting area is newly remodeled and comfortable. Service tech sent a video update of the work this is in progress via text. Made it easy for me to authorize/decline service suggestions. Out of the door in less than an hour and 15 minutes. More

Took 3 days for just an assessment and minor work. Battery terminals were loose and car stopped on busy road on way home. Had to have it towed. Seems like your service department is incompetent. Battery terminals were loose and car stopped on busy road on way home. Had to have it towed. Seems like your service department is incompetent. More

Very quick to service a serious issue on my car. Quick and seamless free loaner car. Video showing results of vehicle inspection is an awesome touch. and seamless free loaner car. Video showing results of vehicle inspection is an awesome touch. More

My wife and I had to get a tire replacement for for my 2018 Mazda 6. We called and got a quick quote and confirmed the appointment the same day. After we dropped off our car and Jacky gave us a loaner car 2018 Mazda 6. We called and got a quick quote and confirmed the appointment the same day. After we dropped off our car and Jacky gave us a loaner car which was really kind. The tire came in the next morning and was put on later that day. We were out and driving our Mazda 6 by that evening. amazing service and they kept us up to date throughout the process. Mike Vang did an amazing job and filled me in during every step of the way. 1st time for service at this dealership and we had a fantastic experience! More

Excellent Service I took my Mazda 3 for an oil change and tire rotation on 9/20/2019. The staff was absolutely courteous and checked me and n right away. They also se I took my Mazda 3 for an oil change and tire rotation on 9/20/2019. The staff was absolutely courteous and checked me and n right away. They also sent me a video while waiting to tell me what all they were doing and recommended a couple minor fixes which I declined. I had asked if they could get me out within an hour which they did. All in all it was great service and great experience. More

Service review Jim did a great job taking me through the process and making recommendations.! I like the new lounge, with ammenities to make ypur wait comfortable. Jim did a great job taking me through the process and making recommendations.! I like the new lounge, with ammenities to make ypur wait comfortable. And thanks for the free newspaper# More

I love Morries! They are friendly, professional and treat me well every time! They were prompt for a loaner that matched my car for comfort. They are the BEST!! treat me well every time! They were prompt for a loaner that matched my car for comfort. They are the BEST!! More

Always great customer service I always have good service here. This time the car was ready we’ll before they said it would be. Very friendly staff and love the new waiting area I always have good service here. This time the car was ready we’ll before they said it would be. Very friendly staff and love the new waiting area More

Awesome dealership and service department!! I've had first rate service from sales all the way through to service at Morries Mazda. I'm a Morries Buy Happy fan for sure! I've had first rate service from sales all the way through to service at Morries Mazda. I'm a Morries Buy Happy fan for sure! More