Morrie's Inver Grove Mazda

Ryan Corpi was a great salesman! Ryan the sales man was fantastic, courteous, knowledgeable, and honest. He restored my faith in car sales. I appreciate how he allowed the vehicle to Ryan the sales man was fantastic, courteous, knowledgeable, and honest. He restored my faith in car sales. I appreciate how he allowed the vehicle to sell itself and honestly answered all my questions. More

A great experience! What I've written below is long, so here is the shortened description: My experience at Morrie's Inver Grove Mazda was a very positive and fantasti What I've written below is long, so here is the shortened description: My experience at Morrie's Inver Grove Mazda was a very positive and fantastic experience. Everyone was friendly, direct, straightforward, and at no time did I feel that I was getting "taken". The following people assited me, and all should be noted for their exceptional customer service, friendliness, and personability: Jamie Bewley, Zaid Hunitie, Jody Blain, Jesse Howard, (unfortunately, I don't recall the name of the individual who handled the trade-in evaluation), and Janna Novak. I highly recommend them. (Long version) My past experience with dealerships, like many other people, has been filled with negativity and high pressure sales. My experience with Morrie's Inver Grove Mazda was what I imagine it should be like when buying an automobile. I spent a long time researching and making calls to dealerships trying to find the right vehicle, and prepare myself for the upcoming "battle". I was dreading the whole process. My motivation to go to Morrie's Inver Grove Mazda was very simple: they had the car I was interested in, but more importantly, the wonderful customer service, demeanor, and enthusiasm of Jamie Bentley on the phone. The other dealerships I contacted were not so pleasant over the phone, and rather condescending. My next contact was with Zaid Hunitie. He was very kind and helpful on the phone. The intention was that he would be the sales person I would meet at the dealership. However, once I arrived he was already assisting other customers. I had the pleasure of being assisted by Jody Blain. He did a wonderful job of modifying my negative perceptions of sales and dealerships. He was very informative, calm, and at no time did I feel that I was being pushed, coerced, or sped along to finsh the sale. I admit that my defensiveness at the beginning made the situation slightly discomforting, but once that was by the wayside everything went smoothly. Additionally, he made the test drive very comfortable and covered many details. I admit I was dismayed to find out that they did not negotiate on price. However, wiggle room can be found where one wants to find it. That discussion was found in my trade-in. I feel embarrassed to say that I do not recall the name of the individual that assisted in evaluating my trade-in (I wouldn't be writing all of this unless I thought this dealership, and those who helped me, truly should be recognized doing such a good job). He was straightforward, informative, answered any questions, and made the process painless. Once a car was chosen (a 2016 Mazda CX-5 GT), the New Sales Manager, Jesse Howard, was introduced into the conversation. He was very reasonable in the price discussion. I truly appreciate his enthusiasm in selling the first 2016 CX-5 from the dealership; just as excited as I was to get behind the wheel and drive my new car home! The end process was the part I dreaded most; lots of documents to sign, agreements to understand, and warranties to digest. Janna Novak helped make it not so much a blur of thousands of meaningless definitions and descriptions, and she did a wonderful job answering all of my questions. Before I left the lot, Jody Blain made sure to show me how many of the key aspects of the infotainment center, and other important equipment functioned. I really appreciate the time and attention he gave. Next is to have some extras installed. From the brief conversation I had with Dan in the Service Center, I feel comfortable that they will do a good job of taking care of my car. More

All in all a good time My experience with Morrie's IGH was wonderful. Everyone was very nice, the main guy helping me was relaxed, no-pressure, helpful, everything you could My experience with Morrie's IGH was wonderful. Everyone was very nice, the main guy helping me was relaxed, no-pressure, helpful, everything you could want in a good salesperson. Mainly because I didn't feel like he was trying to get me to walk out with the car, he was trying to help me meet my goals, whatever they might be. Good stuff all around. More

Simply the best!!! I needed a new vehicle for work, so I called up Dominick to give him some features I was looking for. When I came in he had already picked the perfec I needed a new vehicle for work, so I called up Dominick to give him some features I was looking for. When I came in he had already picked the perfect vehicle for me within the price ranger I wanted. We also needed to trade in my Honda Civic and Brian was really easy to work with. He appraised it and gave me a very generous offer. When it was finally time to fill out the paperwork I was glad to work with Tiffany. Her enthusiasm and willingness to show me all my options again and again and again was appreciated. This is the best experience I've had and plan to work with them again in the future. More

Surprisingly pleased Went by to drive a Mazda 6 before (I thought) buying a replacement Honda Accord. To my surprise and delight, I ended up with a Mazda 3 sGT with manual Went by to drive a Mazda 6 before (I thought) buying a replacement Honda Accord. To my surprise and delight, I ended up with a Mazda 3 sGT with manual transmission and one of the sweetest rides I've had in a long, long time. No pressure, no pushing, just great service. More

Awesome experience I went to Morrie's in Inver Grove a few days after it first opened about six months ago. I started working with Gabe that day. For the next six mont I went to Morrie's in Inver Grove a few days after it first opened about six months ago. I started working with Gabe that day. For the next six months, I kept going back and forth about what I wanted to do. I worked with Gabe the whole time trying to decide when was the right time to pull the trigger. Well, I finally did it last Friday. Love my new Mazda3! The whole experience was easy and painless. I'd recommend this dealer. More

Truly Pleasant Experience We came to Morrie's with low expectation. Like most people, we hated visiting a car dealership- we just saw it as a necessary evil to get a new car. We came to Morrie's with low expectation. Like most people, we hated visiting a car dealership- we just saw it as a necessary evil to get a new car. From the first moment we walked into Morrie's we could see that this was going to be a better experience. Everyone was pleasant, low-pressure and informative. Our salesman, Dominic, was personable, funny and quirky- it didn't seem as if he was a sales robot, following a script. We were happy not to haggle, as we had done our research beforehand, and saw that they were offering a good price from the start. We will always come back here (with pleasure) to buy our cars. More

wonderfully surprised I was in desperate need of a replacement minivan, but I had such a tight budget and very little time - it was basically an emergency. And I was very a I was in desperate need of a replacement minivan, but I had such a tight budget and very little time - it was basically an emergency. And I was very anxious about the whole situation. As a single mother just barely scraping by, I could never have prepared myself for the warm welcome and acommodating staff at Morrie's. From the minute I walked in and still today in my dealings with Morrie's, they treated me like I was a top tier customer buying the newest and most expensive car in the lot, even though I chose a 10 year old minivan for under $3k. (I should also add that along with the suprising wonderful costumer service, I was also shocked to see that they had such good quality cars in PB4W that I could actually afford.) There was no pressure and no judgment. It was a huge relief. Dom, Tiffany and Brian did everything to make sure I was comfortable with my purchase and went above and beyond what I expected. I will always go to Morrie's in Inver Grove, and I'm recommending them to everyone I know. More