Morrie's Inver Grove Mazda | Page 18

Service Department Above and Beyond! This was my second visit to the Service Department for a recall on my 2nd vehicle. My first failed the test and the recalled parts were quickly repla This was my second visit to the Service Department for a recall on my 2nd vehicle. My first failed the test and the recalled parts were quickly replaced as was another failing part. This visit, the vehicle passed the recall but went on the "fix when parts become available to repair all list." The full service checklist found I needed a cabin air filter which was replaced. The Service folks were right on the spot and got me in and out quickly -- with a freshly washed car to boot! Needless-to-say, I'll be back! More

Bought Happy I was already a Miata owner, and Morrie's helps support our local Miata club. So when it recently came time to trade my BMW X3 for a CX-5 I naturally I was already a Miata owner, and Morrie's helps support our local Miata club. So when it recently came time to trade my BMW X3 for a CX-5 I naturally included Morrie's in my list of possible dealerships. But the reason that I ended up buying from Morrie's went way beyond simply the sponsorship. First, Danny Truong provided a great, easy, and confident sales experience answering any and all questions I had and giving very honest input. He is extremely competent and knowledgeable and builds trust through credibility. I found a very straight-forward experience there. Nothing was being hidden under the covers. The finance process was done very well, professionally, and straight-forward. Things were explained well they were willing to take all the time necessary to look at it from any angle that I wanted. Morrie's is a no-negotiation dealership, which is actually very refreshing. The price they had was well positioned against benchmarks like True-Car, etc. That said, they weren't actually the lowest price offer that I had, but were within a few hundred dollars. However, when you look at the benefits from their Buy-Happy program, it is more than worth the difference that was there, especially if you plan on keeping the car for a number of years. I am much better off having that program included than not, and it's built to establish a good long-term relationship with the customer by delivering rewards that keep going on into the next vehicle. That's good business practice and nice to have. I did a lot of research ahead of time and the CX-5 that I purchased is turning out to be exactly what I wanted it to be, and giving me exactly what I wanted to get from buying it. That's from someone that is a fan of BMW's and still owns one. But I haven't missed a single thing about the X3 that I traded-in. Morrie's is a great place to buy what is proving to be a great vehicle. More

Bought New Car Just bought my first car, a 2016 CX-3. The sales and finance team were outstanding. I recommend Morrie's Mazda over any other dealer. Just bought my first car, a 2016 CX-3. The sales and finance team were outstanding. I recommend Morrie's Mazda over any other dealer. More

our first oil change& service My wife brought her Cx-5 in for its 1st oil change and service appointment. My wife commented how prompt, helpful and courteous the assistant servi My wife brought her Cx-5 in for its 1st oil change and service appointment. My wife commented how prompt, helpful and courteous the assistant service manager, Dan was. He listened attentively and my wife felt respected unlike some other dealers who have demeaned her as a woman. 2 thumbs up for this dealership. More

Best place to shop! Special Thanks to "Keith", "The Crusher", "Sticky-Fingers", "Mr. Mazda" and "JNo", After being in the car business, purchasing a vehicle for my fam Special Thanks to "Keith", "The Crusher", "Sticky-Fingers", "Mr. Mazda" and "JNo", After being in the car business, purchasing a vehicle for my family was even better at Morrie's Inver Grove Mazda!! My old vehicle blew up, so I am now driving my wife's - so that means.... SHE GETS A NEW CAR!!!! - As always- she is EXTREMELY nervous and has high anxiety when it comes to purchasing large items- She absolutely dislikes the car buying process, and Morrie's has done everything to make her purchase experience the BEST!-Stress free, fun, and smooth. The finance team was amazing! They were so flexible in working with our credit rebuilding process, and NO JUDGMENT! Which goes a long way in their character and how they conduct business. Thank you Mazda for providing such an amazing vehicle in the 2016 Mazda6!! and for allowing Morrie's represent you! Thank you Morries for being the best dealership in the mid-west, and providing great service- and having the best team of employees working for you! Thank again everyone! Danny and Natalie More

Great, and easy buying experience I didn't think we had time to buy a car yesterday. It usually takes so long. But we had an easy, smooth, low-pressure car buying experience that was a I didn't think we had time to buy a car yesterday. It usually takes so long. But we had an easy, smooth, low-pressure car buying experience that was as streamlined as I've ever experienced. Extremely happy with the deal. Happy with the trade value, and very happy with the customer service. Everyone went out of their way to be helpful, with no high-pressure sales tactics. Thanks to Gabe Schmidt for a wonderful overall experience! More

Incredible dealership! I have never been treated as well as i was at Morris Mazda. From the time I drove onto the lot, I was greeted by a friendly salesman. I felt absolut I have never been treated as well as i was at Morris Mazda. From the time I drove onto the lot, I was greeted by a friendly salesman. I felt absolutely no pressure at all. Just like their slogan: Buy Happy. I purchased a gently used 13' Cadillac CTS and I made it completely through financing with out any stress, Amazing!! The building is spot on comfortable, and very nicely updated. Free Wi-Fi. I will definitely be using their service dept when needed and look forward to purchasing our next vehicle from them as well. More

Exceptional car buying experience. I was having a very difficult time deciding between two vehicles but the way that I was treated at Morrie's made the decision easier. As opposed to th I was having a very difficult time deciding between two vehicles but the way that I was treated at Morrie's made the decision easier. As opposed to the other dealerships, I felt like everyone actually cared about helping me find a car that would make me happy, even if it was not one of their's. The salesman was very patient with my indecision and while he always made himself available, I never felt pushed to buy before I was ready. By the time that I was ready to make the decision I think that just about everyone had spent time helping me. It almost became a group activity and everyone was wonderful. The result of my experience is that I do indeed feel happy with my decision and have had no second thoughts. Thanks to all of the people that helped. I would highly recommend Morrie's to anyone thinking about buying a car. They will allow you to look and ask questions without pressure. It was a terrific buying experience. Thanks, Steven More

Ryan Corpi was a great salesman! Ryan the sales man was fantastic, courteous, knowledgeable, and honest. He restored my faith in car sales. I appreciate how he allowed the vehicle to Ryan the sales man was fantastic, courteous, knowledgeable, and honest. He restored my faith in car sales. I appreciate how he allowed the vehicle to sell itself and honestly answered all my questions. More

A great experience! What I've written below is long, so here is the shortened description: My experience at Morrie's Inver Grove Mazda was a very positive and fantasti What I've written below is long, so here is the shortened description: My experience at Morrie's Inver Grove Mazda was a very positive and fantastic experience. Everyone was friendly, direct, straightforward, and at no time did I feel that I was getting "taken". The following people assited me, and all should be noted for their exceptional customer service, friendliness, and personability: Jamie Bewley, Zaid Hunitie, Jody Blain, Jesse Howard, (unfortunately, I don't recall the name of the individual who handled the trade-in evaluation), and Janna Novak. I highly recommend them. (Long version) My past experience with dealerships, like many other people, has been filled with negativity and high pressure sales. My experience with Morrie's Inver Grove Mazda was what I imagine it should be like when buying an automobile. I spent a long time researching and making calls to dealerships trying to find the right vehicle, and prepare myself for the upcoming "battle". I was dreading the whole process. My motivation to go to Morrie's Inver Grove Mazda was very simple: they had the car I was interested in, but more importantly, the wonderful customer service, demeanor, and enthusiasm of Jamie Bentley on the phone. The other dealerships I contacted were not so pleasant over the phone, and rather condescending. My next contact was with Zaid Hunitie. He was very kind and helpful on the phone. The intention was that he would be the sales person I would meet at the dealership. However, once I arrived he was already assisting other customers. I had the pleasure of being assisted by Jody Blain. He did a wonderful job of modifying my negative perceptions of sales and dealerships. He was very informative, calm, and at no time did I feel that I was being pushed, coerced, or sped along to finsh the sale. I admit that my defensiveness at the beginning made the situation slightly discomforting, but once that was by the wayside everything went smoothly. Additionally, he made the test drive very comfortable and covered many details. I admit I was dismayed to find out that they did not negotiate on price. However, wiggle room can be found where one wants to find it. That discussion was found in my trade-in. I feel embarrassed to say that I do not recall the name of the individual that assisted in evaluating my trade-in (I wouldn't be writing all of this unless I thought this dealership, and those who helped me, truly should be recognized doing such a good job). He was straightforward, informative, answered any questions, and made the process painless. Once a car was chosen (a 2016 Mazda CX-5 GT), the New Sales Manager, Jesse Howard, was introduced into the conversation. He was very reasonable in the price discussion. I truly appreciate his enthusiasm in selling the first 2016 CX-5 from the dealership; just as excited as I was to get behind the wheel and drive my new car home! The end process was the part I dreaded most; lots of documents to sign, agreements to understand, and warranties to digest. Janna Novak helped make it not so much a blur of thousands of meaningless definitions and descriptions, and she did a wonderful job answering all of my questions. Before I left the lot, Jody Blain made sure to show me how many of the key aspects of the infotainment center, and other important equipment functioned. I really appreciate the time and attention he gave. Next is to have some extras installed. From the brief conversation I had with Dan in the Service Center, I feel comfortable that they will do a good job of taking care of my car. More