Morrie's Inver Grove Mazda

Bought Happy :) Brian Lee was the most helpful, and kind team-member that I have ever worked with at a dealership. From start to finish he was attentive and honest. S Brian Lee was the most helpful, and kind team-member that I have ever worked with at a dealership. From start to finish he was attentive and honest. Set me up with exactly what I needed it, and the turnaround was bar none. I came in on a Thursday, test drove the car until Friday evening and had new keys in hand by Saturday afternoon. He is the best, and I highly recommend working through him if you want an honest, and truly wonderful car buying experience. Well done Brian, and the rest of the team. More

Cash for New Car Experience When my wife and I decided we wanted to purchase a Mazda CX-5 we were so excited to be buying this car with cash. Sales Staff were friendly and helpf When my wife and I decided we wanted to purchase a Mazda CX-5 we were so excited to be buying this car with cash. Sales Staff were friendly and helpful and accommodating. When we met with the Financing Agent things changed and we were told that a credit check was necessary to verify our identity. We reminded the Financing Agent that this was NOT necessary since we are paying with cash. The mood changed and my wife and the Financing agent began to argue about this. My wife has worked in the banking and compliance area for over 25 years, and knows the laws very closely. This is not necessary by any means. My wife was very upset and left. I asked the Finance Agent to contact her manager and see if this was a Morrie's Policy or not. After a lengthy conversation with her Manager it was not necessary (as I overheard on the phone call). We did leave with the CX-5, we love the CX-5, we just hope this financial practice is corrected. Even though we had a terrible outcome with the Financial Agent, it was corrected in our favor. I would recommend Morrie's because of the Sales Staff experience. Very knowledgeable and helpful staff upfront and working with you. They are not paid on commission, which is helpful to know. I am giving a three star rating on the overall experience, if I just had to give it on the Sales Staff, it would have been 5 stars. More

Friendly staff and excellent service ! Patrick, Tino, Jamie and Bridget were awesome! They thoroughly answered all of my questions and ensured that I was happy and satisfied with the en ! Patrick, Tino, Jamie and Bridget were awesome! They thoroughly answered all of my questions and ensured that I was happy and satisfied with the entire process. More

Oil Change Dan is very welcoming and professional. But so is everyone at the Inver Grove dealership. Highly recommend. this dealership to anyone considering buy Dan is very welcoming and professional. But so is everyone at the Inver Grove dealership. Highly recommend. this dealership to anyone considering buying a new OR used car. It’s my 2nd Mazda from Morrie’s. More

Good customer service. I was pleased that I was able to reserve a rental to use while the service is being done - that’s a requirement for me. I was the first appointment, a I was pleased that I was able to reserve a rental to use while the service is being done - that’s a requirement for me. I was the first appointment, and traffic was in my favor, so I got there early. They were ready and I got in early. I was leery when the system brought up a different person (it took the previous owner off the VIN rather than take my information), but that was the only hiccup. They took care of a hidden issue that was under warranty, and even covered labor related to replacing a belt that was degraded because of the warranty repair. Overall good first experience. I’ll be back. More

Morrie’s Inver Grove Excellent service and helpful sales support staff. They were very helpful explaining all questions and even beyond analyzing all options and futures t Excellent service and helpful sales support staff. They were very helpful explaining all questions and even beyond analyzing all options and futures that were meaningful to our needs. Professional work by a well prepared and knowledgeable sales team. More