Morrie's Grand Ledge Ford

A friendly atmosphere from the front door. Mike gave us A friendly atmosphere from the front door. Mike gave us a great greeting, joking with us about the awesome Mustangs just inside. He called over a A friendly atmosphere from the front door. Mike gave us a great greeting, joking with us about the awesome Mustangs just inside. He called over a sales person, Ron McInnis to work with us. The sales person was called to us, rather than us being sent somewhere to him. We had done an internet search of the dealership inventory and had a car in mind. Ron knew the car we were interested in before we sat down at his desk. The kicker was we had a car that had broken down on the side of the road a day before. The dealership gave us a generous trade for this car, even though it was still on the side of the road. There was never any sales pressure nor was a more expensive car suggested. We are planning on moving out of state in the near future but the service was so great that when the time comes for us to purchase that awesome mustang, we will make the trip back to Grand Ledge Ford for the purchase and drive it back. More

I really appreciate that I was not pushed or forced into looking at everything at this dealer. I was merely asked what I was interested in and that was all that Ron focused on. No tricks or gimmicks like ot looking at everything at this dealer. I was merely asked what I was interested in and that was all that Ron focused on. No tricks or gimmicks like other places, just honesty. More

No pressure, went the extra mile with us to our personal mechanic and didn't argue when something was found. It was above and beyond Fords maintenance schedule but he negotiated a good deal for us to get th mechanic and didn't argue when something was found. It was above and beyond Fords maintenance schedule but he negotiated a good deal for us to get the work done. Great help and great experience. More

I have heard about Grand Ledge Ford/Lincoln for sometime now and I decide to make a visit to trade in my 2011 Ford Fusion for a 2013 or later Fusion. I used work with another dealer whose much closer to my now and I decide to make a visit to trade in my 2011 Ford Fusion for a 2013 or later Fusion. I used work with another dealer whose much closer to my area and they pretty much turned me down with their awkward attitude towards customer and limited selection. I was greeted by Steve once I walk into the door and spend sometime with him take a test drive and walked through couple of cars, during the process, I saw a Rob there which is a total surprise since Rob sold me my last car and I could not find him since. Knowing that I know Rob and due to other appointments ( I was a walk-in customer), Steve turned me to Rob for the rest of the day, which we went over more cars and options. This was a cold day with wind chill in the single digit and to be honest, I was not looking for getting the car that day either, but Rob's effort to help me to look for the right car really moved me, after walk around the park lots and test drive a few cars, I finally decide on a used 2013 Fusion. Then both Rob and Steve worked with me throughout the rest of the night to almost 9 p.m, I had a few days with the new car now and I absolutely like it, Rob and Steve is always there to response my questions through call and text. In general, my car buying/trading experience were excellent at Grand Ledge Ford and I would really recommend this dealer and those two sales if anyone is looking to buy a Ford in the great Lansing area. More

I have had terrible expierences in the past when buying a used car and I am writing this review because at GLF I have finally had a great one. The staff at GLF were very personalble, knowledgable, and profes used car and I am writing this review because at GLF I have finally had a great one. The staff at GLF were very personalble, knowledgable, and professional. I would recommend them to anyone and will gladly buy another car off their lot in a heartbeat. I would especially like to thanks Ron McInnis for all of his hard work and time helping me find just the right vehicle and at good price. More

I had a great experience at Grand Ledge Ford. All of the employees were very friendly and always asked if they could help. I worked with Ron NcInnis. Ron gave me plenty of time to make to make decisions an employees were very friendly and always asked if they could help. I worked with Ron NcInnis. Ron gave me plenty of time to make to make decisions and worked with me on my schedule. I was very pleased with my overall shopping experience and the final deal I made on a new ford truck. Grand Ledge Ford treated me very well and I recommend them and Ron to anyone shopping for a New ford. More

I had a wonderful and smooth experience with Rob while picking out my new vehicle. Joel was excellent getting us through the financing. I recommend GLF to my friends all the time. Service is also excellen picking out my new vehicle. Joel was excellent getting us through the financing. I recommend GLF to my friends all the time. Service is also excellent! More

I was looking for a car with some bells and whistles. I had driven my current car for 11 years and was ready for something I could really be proud of. Rob was informative, helpful, and patient as I drove had driven my current car for 11 years and was ready for something I could really be proud of. Rob was informative, helpful, and patient as I drove cars and made up my mind. He represented the dealership well, offering great information about the vehicle. He was helpful in showing me how to use all my new "bells and whistles" and set up a second appointment to further school me on all the special features on my new Escape. I would recommend Rob to any customer and look forward to working with him again. More

I had been searching autotrader, craigslist, and Ford's website for a used F150 FX4 for about a month before I found the posting from Grand Ledge Ford online. When I found the listing the truck must Ford's website for a used F150 FX4 for about a month before I found the posting from Grand Ledge Ford online. When I found the listing the truck must have just been traded in because there were no pictures up on it yet. And while normally I wouldn't have emailed on a truck without pictures, the price it was listed at and the Certified Pre Owned status was too tempting to resist. After emailing my initial inquiries on the truck through autotrader, Carly Manalac quickly responded and did a fantastic job in answering the plethora of questions I had before coming in to the see the truck. Upon arrival I was greeted by Ron McInnis. Very polite and very easy to work with. He was not pushy unlike the stereotypical salesman. I stated that I wasn't going to purchase the same day as coming out to test drive it and he didn't push the sale which made the process much less stressful. Getting in contact with him over the next few days while arriving on a deal was very easy and he was always very prompt to return phone calls if for whatever reason he wasn't at his desk. On the day of delivery, everyone was very helpful in explaining the terms of my warranty and also explaining how the Ford financing program works. Joel explained every number to me and answered any questions that I had with full confidence. If I lived closer I would be bringing my car in to be serviced at G.L.F. but unfortunately it is over an hour and a half away and that is not realistic for me. Though when I will be buying a new vehicle or a family member, I could recommend GLF and know that they will be treated correctly. More

I deeply appreciated my visit to Grand Ledge Ford, most associates there are friendly and they treat everyone who walks in, as a member, it makes it real difficult to go somewhere else than here for a car, associates there are friendly and they treat everyone who walks in, as a member, it makes it real difficult to go somewhere else than here for a car, thats why i have come back, i was helped by Mr Rob Beckwith, all i can say about this man is that, he is an outstanding customer service gentleman, i will him recomend to anyone who wish to get car they real want and love....he help me get my favority car a 2011 Mustang ooh yeah thats real.... More