Morrie's Grand Ledge Ford

Excellent Customer Service I have worked with Natalie D'Alfonso twice now when purchasing a new car. This time especially, Natalie went above and beyond to find me the perfect I have worked with Natalie D'Alfonso twice now when purchasing a new car. This time especially, Natalie went above and beyond to find me the perfect car or in this case, Transit Connect Titanium Wagon. I requested a specific color with very specific options. What few options the vehicle didn't have, Natalie had installed prior to my receiving the car. Great lady, very professional, and works hard for you. I would also like to add that Natalie kept in touch with me after I bought my first vehicle from her, so when it was time for my next vehicle, I knew just who to call. Thanks much Natalie! More

Great Service, Very Satisfied!! My Father and I decided to visit Grand Ledge Ford last week looking for a used car. Ron Mclnnis greeted us with a big smile and showed us around the d My Father and I decided to visit Grand Ledge Ford last week looking for a used car. Ron Mclnnis greeted us with a big smile and showed us around the dealership until we found the perfect car! Ron made us feel comfortable and made sure that we were 100% satisfied. Before stopping by Ford we went to a few other dealerships and no one made us feel like Ron did. I will defiantly recommend Grand Ledge Ford to anyone! I love my new car!!!! :) More

Purchase Experience My wife and I had never been to Grand Ledge Ford before, but had seen an ad for a 2014 Ford Expedition on their website, so we decided to stop in to v My wife and I had never been to Grand Ledge Ford before, but had seen an ad for a 2014 Ford Expedition on their website, so we decided to stop in to view the vehicle. The Sales General Manager, Chris Holland, immediately introduced us to Sales Consultant Rob Beckwith. From that point on, we were in "great hands." Rob made us feel comfortable, took the time to listen to what we were interested in, and then took us to the vehicle for a short drive. After we decided we wanted to purchase the vehicle, negotiations, financing options, delivery timing, and final agreement all went very smoothly. Our discussions with Rob were informative, respectful, and highly professional. Our questions were all answered with understandable explanations, especially since my wife and I do not buy a new vehicle often. Rob, from initial introduction, to final handshake as we drove away in the new Expedition, did an excellent and professional job. He did not "sell" us a vehicle, he merely made it possible for us to make an informed, and happy, choice to buy the vehicle. I do not like to buy a new vehicle, but the entire staff at Grand Ledge Ford Lincoln, including Chris and Laura, made the experience enjoyable and pleasant. I do not hesitate in the least to recommend Grand Ledge Ford to anyone thinking about purchasing a vehicle. They have been a great place to do business. More

Grand Ledge Ford/Ford Escape I drove into Grand Ledge Ford for the first time this past Saturday. The first person I talked to was Ron McInnis, sales consultant, he was professio I drove into Grand Ledge Ford for the first time this past Saturday. The first person I talked to was Ron McInnis, sales consultant, he was professional, friendly, helpful and took as much time as I needed to go over the type of vehicle I was looking for. Joel Conn, was excellent at explaining the purchasing process and answering any questions I had. Chris Holland, General Sales Manager, was very helpful in working the numbers for me. Rob Lukavsky, made me feel very comfortable about bringing my car in for maintenance/service. The entire place was very organized, friendly and pleasant. The dealership was the cleanest car dealership I've ever stepped into. I drove out with my new car the same day I made my first visit. I would highly recommend Ron McInnis as your next sales consultant at Grand Ledge Ford! More

Great Customer Service and Exceptional Effort! We recently purchased a Ford Expedition from Ron McGinnis at Grand Ledge Ford Lincoln. Not only were Ron (and the staff) friendly, informative and kn We recently purchased a Ford Expedition from Ron McGinnis at Grand Ledge Ford Lincoln. Not only were Ron (and the staff) friendly, informative and knowledgable, they were truly interested in finding my family the right car for our needs. With Ron's help, I found a low mileage, pre owned car that I loved, however the seats were cloth and with a family of 4 children - cloth does not work! After searching the database for an identical car, Ron came up with a solution that allowed me to have my dream car with leather seats and at a cost still below our budgeted price. With the seats re upholstered to a leather color of our choice (Ron's input on selecting the color was key), we could not be happier with the choice. I highly recommend Grand Ledge Ford Lincoln either for the purchase of a new or pre owned vehicle. And I am looking forward to a future relationship with GLF as far as maintenance and future referrals to friends. More

Great Sales Person, Great Car, Nice Price I had a great experience buying my Lincoln MKZ. Ron Beckwith, my salesperson, understood my needs and helped me find the right car at a price I could I had a great experience buying my Lincoln MKZ. Ron Beckwith, my salesperson, understood my needs and helped me find the right car at a price I could afford. The person in the finance department was equally great! I am very satisfied with the whole experience. So if you need a car, go to GLF, and if you can, ask for Rob. He'll help you find what you need. More

Show Respect to customers We as customers were treated with respect, and honesty, also they offered good hospitality. They gave us a hat to remember that Grand Ledge Ford a th We as customers were treated with respect, and honesty, also they offered good hospitality. They gave us a hat to remember that Grand Ledge Ford a the dealer to go to when you need a car. "I LOVE FORD" More

Great Experience Ron McInnis was very helpful, easy to work with and followed through in finding the vehicle I wanted. He had a roof rack installed the next day as pr Ron McInnis was very helpful, easy to work with and followed through in finding the vehicle I wanted. He had a roof rack installed the next day as promised after the vehicle arrived. I would highly recommend Grand Ledge Ford and Ron McInnis. More

Going from a 2004 Focus to a 2014 Focus. I arrived at the Dealership about 4 on Saturday, and they were still open. Looked around a little, they have a fantastic selection of used cars but I I arrived at the Dealership about 4 on Saturday, and they were still open. Looked around a little, they have a fantastic selection of used cars but I was interested in a new one. Found a couple of that interested me, and Ron got the keys and opened the doors and trunks and the hoods for me so I could look all over at them. When I decided which one I liked, he got it refueled and washed before we took it for a test drive. Very patient and informative with all the questions I had, I went from a 2004 to a 2014, huge step in technology and features. Once I'd decided to go ahead with my purchase, he helped me through the process, and got me set up with Laura who worked out the financing. They were both very patient, helpful, friendly. I felt like the most important thing they had to do this weekend was help me purchase my new car, and that it be a car that I was happy and comfortable with. I would definitely recommend Grand Ledge Ford, and Ron and Laura. More

buying experience This is the fifth car that we have purchased or leased from Grand Ledge Ford. All the people that we have dealt with are friendly and courteous. We j This is the fifth car that we have purchased or leased from Grand Ledge Ford. All the people that we have dealt with are friendly and courteous. We just leased a new 2014Ford Escape. Ron Mcinnis was our salesperson this time,and he was attentive but not pushy.He was patient dealing with our questions and was willing to spend as much time looking at cars as we needed. Ron took the time to show us the numbers to help us decide wheather we wanted to purchase or lease. After we decided on the car and to lease Ron spent a considerable amount of time showing us all the functions on the car, that we decided on. So if your in the market for a car i would deffenitly recommend Grand Ledge Ford and Ron Mcinnis. More