Morrie's Grand Ledge Ford
Grand Ledge, MI
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Great service department! I made an appointment for an oil change and recall fix, dropped my car off the night before, and left my keys in the drop box. They sent me a video o I made an appointment for an oil change and recall fix, dropped my car off the night before, and left my keys in the drop box. They sent me a video of the inspection which was super cool. They texted me when it was done and asked if I wanted delivery service. I ended up picking my car up because that was more convenient, and it was a quick, smooth hand off. Friendly customer service. Highly recommend. More
I was able to make my appointment on the Ford app. They were ready when I pulled in and took my car immediately. I sat in a very comfortable waiting area with a TV. I asked for ‘the works’ with my oil They were ready when I pulled in and took my car immediately. I sat in a very comfortable waiting area with a TV. I asked for ‘the works’ with my oil change. The estimate was an hour. That included rotating the tires , changing a filter, checking the battery , brakes and a dozen other things. 15 minutes later I received a video on my phone showing everything they did and how they did it. I was VERY impressed! Lastly, when I checked out, Kory saw that I had enough points to save $88 and the process ended up costing me less than just an oil change at a ‘quick’ change store. I was very pleased and left with a smile on my face! Morris’s is a class act! Wouldn’t go anywhere else! More
Excellent service at Morrie’s Grand Ledge. They offer service pickup and delivery, and proactively communicated with me while my vehicle was in for service. They offer service pickup and delivery, and proactively communicated with me while my vehicle was in for service. More