Morrie's Grand Ledge Ford

First Time Customer and Ford Flex Owner We just want to thank Josh Preston for being such an awesome young man to work with. There was no high pressure, he asked what our needs were, explai We just want to thank Josh Preston for being such an awesome young man to work with. There was no high pressure, he asked what our needs were, explained all of our options and let us have a say in the overall process. As a rule, we do not buy cars from dealerships. Going forward, we will be glad to refer any of our friends and family to experience the difference at Grand Ledge Ford. They had several pre-owned Ford Flex vehicles there to look over, all were clean and in very nice condition. We have enjoyed our time working with the staff at Grand Ledge Ford and wish Josh all the best. Sincerely, John and Peggy Leonard More

Best F150 for my needs. I just want to let everyone know that Rob Beckwith bent over backwards to get me the truck I needed and wanted. I started out wanting a 2014 F150 4X4 I just want to let everyone know that Rob Beckwith bent over backwards to get me the truck I needed and wanted. I started out wanting a 2014 F150 4X4 with the king cab and a trailer towing package. The vehicle I wanted was beyond what I would have to pay monthly. Rob didn't stop there! He gathered info on 2014 F150's that would pull my trailer. He finally found one that would fit my NEEDS and managed a dealer trade with a dealer in Indiana. Rob did a magnificent job getting me into a vehicle that I'm proud to drive as well as one that will fir my needs. Roger More

"First Time Leaser" From the moment I walked through the doors of GLF, I was greeted and welcomed with open arms. I was then introduced to my sales consultant Rob, who w From the moment I walked through the doors of GLF, I was greeted and welcomed with open arms. I was then introduced to my sales consultant Rob, who was extremely patient and knowledgeable. He listened to me and my concerns and did what he could to stay within the parameters of what was affordable and something I not only liked but loved! Rob is hands down thee best sales rep I've ever encountered when purchasing a car. I'd definitely recommend him to anyone! Joel spoke with me to sign the final contracts and he did a great job of explaining every detail and answered my many questions. Upon completing the paperwork of my new Ford Focus, I was then met by Nate, General Sales Manager to ensure I experienced optimal satisfication just in case I had any further questions or concerns. Everyone was extremely warm and friendly. I would highly recommend this dealership to anyone. More

Second Ford Escape Lease After the end of my first lease, there was no question I wanted to work with Dorene Fuller again on the second lease for a Ford Escape. My wife and I After the end of my first lease, there was no question I wanted to work with Dorene Fuller again on the second lease for a Ford Escape. My wife and I wanted the same options on our new 2015 as we enjoyed on the 2013 model, and Dorene worked diligently to find the exact Escape for us Dorene's patient manner won us over on our first visit, and apparently many other customers, because Dorene was voted best car salesperson in the 2014 Annual City Pulse, 'Best of Lansing' contest. . Knowledgeable, friendly, and experienced describes Dorene. More

It was actually pleasant experience to lease a car I wasn't sure what to expect, but what i got was a pleasant experience, from the moment i walked in to the moment I drove away in my new Ford Fusion. I wasn't sure what to expect, but what i got was a pleasant experience, from the moment i walked in to the moment I drove away in my new Ford Fusion. Jim Himebaugh did an excellent job explaining the car and getting me a remarkable deal. Both Jim and Joel did a good job preparing and explaining the paperwork...my wife wants to trade in her car at Grand Ledge Ford, I plan to stick with them when my Fusion lease is up in two years. More

Fun and Comfortable! Josh made the experience fun (okay I might have helped with that too) and didn't make me seem like an idiot when it came to financing information (Joe Josh made the experience fun (okay I might have helped with that too) and didn't make me seem like an idiot when it came to financing information (Joel too!). Would definitely recommend this dealership and the sales crew. More

Excellent Service from beginning to end I went in to see about getting a Ford Flex as my company car was a Flex. I had not purchased a new car in over 9 years nor had I had a car payment in I went in to see about getting a Ford Flex as my company car was a Flex. I had not purchased a new car in over 9 years nor had I had a car payment in 9 years. I was introduced to Ben Croze who took me out to the lot to show me what they had in a pre owned Flex. I was interested in a new Flex and Ben gave me some info to think about and take home in regards to pre owned vs. a new car. After a few days I made an appointment to meet with Ben to discuss getting a new Flex, which was going to have to be "found" for me. In speaking with Ben, I told him I decided to switch things up a bit and could he show me an Edge. I fell in love with the Edge right away, it had everything I needed and more and was also new. Ben went over the options with me on pricing and I decided right then and there to buy it. I was then introduced to Joel who was taking care of my credit application and paperwork. It took no time at all for my credit approval and we began signing papers. After about a half hour everything was all set and signed for me to get my car the next day. Ben went over all of the details of how the car worked from top to bottom. Nate the sales manager came over to personally thank me for my purchase and let me know if I needed anything he would be happy to help. This was the quickest, easiest, no pressure process. I couldn't be more pleased with Grand Ledge Ford and Ben Croze. Ben had even come in on his day off the day of my appointment to meet with me to discuss my options. I had been a customer previously and had great service with the service department which is why I decided to purchase my new vehicle through GLF and now I can tell you their sales team provides great service as well. More

New Car!!!! This is the fourth vehicle that we have purchased from Grand Ledge Ford and the second one working with Rob Beckwith. He is very knowledgeable and tak This is the fourth vehicle that we have purchased from Grand Ledge Ford and the second one working with Rob Beckwith. He is very knowledgeable and takes his time going over all of the features of the vehicle which was a huge help. We have never been disappointed in our dealing with Grand Ledge Ford. Everyone has always been extremely helpful with whatever we needed. More

Used Car Purchase Rob Beckwith was most accommodating as I reviewed the options available to obtain the right vehicle for my need. He took the time to explain all the Rob Beckwith was most accommodating as I reviewed the options available to obtain the right vehicle for my need. He took the time to explain all the bells and whistles which, common to younger buyers, were a change for me who rarely enters the car-buying arena. The dealership is impeccably clean and inviting, with friendly, immediate recognition by all employees who appear happy with their positions at the dealership. Options were many, models as well. Very knowledgeable with each unit in inventory. Rob prefers smooth jazz and doesn't like opera,( but we can work on that). Each person with whom I dealt truly seemed sincere in working with me, offering to answer questions after the sale, and making sure I was satisfied prior to signing on the bottom line. More

Ben Croze you are a rock star! Ben Croze always makes the Ford purchasing experience easy! His knowledge, professionalism, and friendly demeanor is superior! I am always greet Ben Croze always makes the Ford purchasing experience easy! His knowledge, professionalism, and friendly demeanor is superior! I am always greeted with friendliness from Marianne Cox and I really appreciated the one-on-one thank you from Barry Merrill. More