Morrie's Grand Ledge Ford
Grand Ledge, MI
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great car buying experience Sales staff CRAIG ERVIN was helpful and knowledgeable. He helped me find the vehicle I needed and then helped set up all the paperwork so that it did Sales staff CRAIG ERVIN was helpful and knowledgeable. He helped me find the vehicle I needed and then helped set up all the paperwork so that it didn't take long to buy. In and out! No high pressure anywhere! Extremely pleased! More
Repeat customer because they go above and beyond Thanks Grand Ledge Ford for making us a repeat customer!! Thanks to Ben, we are now the owners of not only a 2014 Escape which we purchased last July, Thanks Grand Ledge Ford for making us a repeat customer!! Thanks to Ben, we are now the owners of not only a 2014 Escape which we purchased last July, but tonight we returned to ring the bell one more time!! This time a 2014 Ford Focus!! Thanks Ben for making car shopping less painful!! More
Second purchase This is my second car with Grand Ledge Ford. They are always very professional and polite, and the service department is great. They always make my co This is my second car with Grand Ledge Ford. They are always very professional and polite, and the service department is great. They always make my concerns their own and get my car back to very quickly. More
Excellent Continuing Service GLF Service Department is an excellent place for all your service needs. I've been getting several Lincoln's serviced here for the past 10 years. Br GLF Service Department is an excellent place for all your service needs. I've been getting several Lincoln's serviced here for the past 10 years. Brian and his service management team (Rob, Nate and Sky - the people I have dealt with) are the best. They are knowledgeable, dependable ,personable, effective and efficient in meeting the customer's needs. They communicate service needs clearly and effectively including options for handling certain issues.. They follow up on promises made. I've had both major and minor repair work done along with the general servicing needs on my cars. including tire purchases. In each instance the work was completed quickly and effectively, meeting or exceeding my expectations. Because of them and because of the quality of work of GLF mechanics and technicians, I've made GLF my "one stop" shop for ALL MY AUTO SERVICE NEEDS. More
Sales team The sales man Jim Himebaugh was very helpful finding the vehicle that we wanted. Also, he was very helpful in showing us all the stuff on the dash bo The sales man Jim Himebaugh was very helpful finding the vehicle that we wanted. Also, he was very helpful in showing us all the stuff on the dash board and how to operate them. Very helpful and friendly place to go. More
Meets customer's expectations The employees of GLF were easy to work with and worked hard to make sure I purchased a vehicle I was comfortable with. Rob and Joel did the best to ma The employees of GLF were easy to work with and worked hard to make sure I purchased a vehicle I was comfortable with. Rob and Joel did the best to make the whole process quick and easy. We're appreciative of their effort and great customer service. More
Best Customer Service EVER!!! We LOVE our new 2014 Ford Fusion! Rob Beckwith helped us find the right car for us! Laura made it happen!! Thanks you so much!!! Rob listened to w We LOVE our new 2014 Ford Fusion! Rob Beckwith helped us find the right car for us! Laura made it happen!! Thanks you so much!!! Rob listened to what was important to us and helped us find a car that meet all of our needs!! I never felt pressured into buying or like I had to get a certain car. GLF wanted us to be happy and for that I appreciate!! I HIGHLY recommend GLF for your new or used car buying needs!! More
New car buyer's assessment We were treated in a very friendly and professional manner when we stopped at Grand Ledge Ford. We found the staff to be helpful, knowledgeable and a We were treated in a very friendly and professional manner when we stopped at Grand Ledge Ford. We found the staff to be helpful, knowledgeable and able to answer our questions and concerns, as we made decisions about leasing a new vehicle. More
Definitely Worth I purchased my Taurus 11 years ago and our family also purchased an Escape last year both from Grand Ledge Ford. Sadly my Taurus needed to be retired I purchased my Taurus 11 years ago and our family also purchased an Escape last year both from Grand Ledge Ford. Sadly my Taurus needed to be retired but I didn't have any doubts about where I was going to go to get my new car. Rob was very helpful and very friendly. I would definitely recommend him to anyone in search of a new (or used) car! More
Purchasing a new car Ten years ago I bought a Taurus from Grand Ledge Ford. The few times I had issues with my car the service center went out of their way to provide the Ten years ago I bought a Taurus from Grand Ledge Ford. The few times I had issues with my car the service center went out of their way to provide the best customer service possible. I knew when it was time to buy another car Grand Ledge Ford would be my go to dealership. Rob Beckwith worked with me to purchase a 2014 Taurus and he was terrific! He showed me several vehicles and during the entire time never pressured me into anything. Not being a techie I really appreciated his help and patience in explaining how all the electronic gizmos worked in my new vehicle. All the employees were extremely nice and friendly. I highly recommend this dealership! Andy More