Morrie's Grand Ledge Ford

Awesome service to get me fixed up quick! Every experience I have had with the Service Department at Grand Ledge Ford has been awesome and easy-especially Krista and Rob, which I have dealt wi Every experience I have had with the Service Department at Grand Ledge Ford has been awesome and easy-especially Krista and Rob, which I have dealt with a couple of times. They are very nice and knowledgeable, and they are quick to get things handled for the needed repair, including all of their help with a loaner vehicle (THANK YOU KRISTA!!!) I bought an Explorer there many years ago and when it was time for a new vehicle, I knew I wanted another Explorer and knew I was going right back to that same dealership. No shopping around for me...the service is amazing, everyone is kind and pleasant and accommodating, and the Service Department has been just awesome, and I will continue to go back even for my routine oil changes! You guys rock-keep it up!! And again, thank you so much!! And an extra shout out to my wonderful sales rep Dorene Fuller-she made it all very easy and even more fun and exciting for me! Julie Raborn More

Over and Above We worked with Rob Beckwith and had a wonderful experience. After having a hard time finding the perfect new F250 Superduty, we ordered one. For some We worked with Rob Beckwith and had a wonderful experience. After having a hard time finding the perfect new F250 Superduty, we ordered one. For some reason the truck never got built and while we were on vacation, Rob spent his week locating a truck that would work for us. He made sure we had a truck waiting for us when we got home. He really went to work to make our experience great by allowing us to not worry during our trip and have a beautiful truck ready to go home with us when we got back. The finance manager Joel Conn was fast, efficient, and not pushy about all the extra finance products. We definitely recommend Grand Ledge Ford Lincoln to anyone looking for an outstanding professional experience. More

Small hometown experience Craig, your awesome, and when we got to talking to you, and found out you were from the Thumb that was even more awesome!! It was nice with no pressu Craig, your awesome, and when we got to talking to you, and found out you were from the Thumb that was even more awesome!! It was nice with no pressure from you, you are very friendly and helpful, despite not having a real calculator, (lol) we got the deal done. My husband was happy you were also a motorcycle freak like him. Keep up the good work, if any one needs a car, and you were planted over here from the thumb of Michigan, Craig is your guy. If he knows where Deford, Michigan is, you will have a enjoyable conversation about the thumb. Your also very knowledgeable, like I said keep up the good work, and...GO BLUE Oh also a shout out to Joel Conn, very good comedian!!!!!!! Thanks!!!!! Clayton and Beth More

Very professional and Excellent Service The service was very professional and personable. The sales person that I worked with went well out of his way to assist me with my questions and nee The service was very professional and personable. The sales person that I worked with went well out of his way to assist me with my questions and needs on the vehicle that I had purchased. He even accepted my phone call on "Mother's Day" when I had questions. The professionalism exceeded my expectations and I would rate my experience A+. Great customer satisfaction! More

Krista in service is tops! Came in for a simple oil change, but as always, was welcomed with a smile and friendly greeting from Krista! She does a great job of explaining waht Came in for a simple oil change, but as always, was welcomed with a smile and friendly greeting from Krista! She does a great job of explaining waht will be done with my car, and offered to re-wash my car knowing that my daughter was taking it to prom for the weekend. It's this attention to the customer that will keep me coming back! Rob Lukavsky is also a great guy to talk with, remembers my name and adds to the friendly atmosphere of GL Ford service. More

Emergency Fix Out of the blue, a message appeared: Engine fault. Service now. We only live a few miles from the dealership, so I immediately drove there (10:30 a. Out of the blue, a message appeared: Engine fault. Service now. We only live a few miles from the dealership, so I immediately drove there (10:30 a.m., Friday a.m.). The ride over did not feel 'smooth'. They took my car in right away, although they were very busy, and promised to call. I had a friend pick me up. Krista called at 3:00 to let me know my car was ready. They had found a 'splice' in the engine harness -- fixed it -- test drove it -- and it was ready for me. I am grateful for their prompt and friendly service. Marianne Cox (management) happened to walk through the service area while I was there. She greeted me warmly, as she does every time she sees me there for an oil change or any service to my car. More

Great Service Every time we have our Fords serviced at Grand Ledge Ford we come away with complete satisfaction. We usually deal with Nate who always treats well an Every time we have our Fords serviced at Grand Ledge Ford we come away with complete satisfaction. We usually deal with Nate who always treats well and always keeps us informed with needed repairs. More

Thank you Ben and Laura! This is the first Ford automobile I have purchased. I would not consider getting an automobile from any other dealership and from any sales person ot This is the first Ford automobile I have purchased. I would not consider getting an automobile from any other dealership and from any sales person other than Ben. Never any pressure and very friendly. Ben had nice things to say about the service department also. Highly recommend your dealership and Ben Croze to my family and friends. Laura Jordan did a great job explaining the financing and extended warranty offers. Please with my overall experience. Thank you!!! More

Thank you Jim! We’ve purchased/leased multiple cars from Grand Ledge Ford since 2003 and have always had excellent service. In fact, our son and daughter-in-law eve We’ve purchased/leased multiple cars from Grand Ledge Ford since 2003 and have always had excellent service. In fact, our son and daughter-in-law even drove from Grand Rapids to buy their new vehicle from Grand Ledge Ford. The service we received this time was no different. Jim Himebaugh was extremely helpful in finding us the vehicle we were looking for. Jim was very patient answering any questions we had about the Ford Fusion. Not only will we continue to recommend Grand Ledge Ford to our friends and family, but we will also highly recommend they ask for Jim Himebaugh. We also want to say a special thank you to Laura Jordan who was also very friendly and helpful with the financing process. More

First new car purchase Our experience was excellent from start to finish! Rob was very attentive and knowledgeable and, together with Joel, made sure we got the car we real Our experience was excellent from start to finish! Rob was very attentive and knowledgeable and, together with Joel, made sure we got the car we really wanted. The time Rob spent with us after business hours, making sure we were comfortable with the car, was greatly appreciated. Thanks guys! More