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Morrie's Grand Ledge Ford

Grand Ledge, MI

4.8
1,271 Reviews

6080 East Saginaw Highway

Grand Ledge, MI

48837

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Showing 1,271 reviews

June 05, 2016

Excellent Customer Satisfaction oriented I found this Dealership while looking for a used car on Cargurus.com. When I called to set up an appoitment, I was impreased with the service an frien More

by Rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Jordan, Frank Stapleton, Sandra Prince
June 03, 2016

Many False Statement & 1 to 10 dealership is negative 10 Made daughter late for work, not give trade in price agreed on, certified car has transmission problems with only 17,000 miles on it, had to pay extra More

by Upset with Worse Dealship
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 13, 2016 -

Morrie's Grand Ledge Ford responded

This is Matt Botsford, Sales Manager at Grand Ledge Ford Lincoln. I would like to discuss your experience and find out exactly what happened please give me a call at the dealership 517-627-8100.

Jun 14, 2016 -

Upset with Worse Dealship responded

I will call you tomorrow about your Negative Business. Why? Because the Certified Used Car with 17,000 was taken into Barber Ford today and they have stated that the car is not shifting properly and have ordered the parts to repair it. They have reprogram the vehicle to assist in proper driving till the parts come in. Your Salesman promised my daughter that he would find the other key to the car and send it to her. To this date he has not done that. We need the code for the push button entry so she can reprogram the push button door locks so she can use it.

June 02, 2016

Not Pushy Like Other Dealerships We had a great experience here. Our sales person was Rob Beckwith and he was great! He was very helpful, honest, informative, and not at all pushy. Ev More

by DMonroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr, Rob Beckwith, Ann Zimmer
June 01, 2016

Helpful, kind, and patient. David was helpful and available for all of our questions. We are very happy with the van he helped us purchase! The entire staff was friendly and un More

by paigesharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown, Laura Jordan, David Brown
May 27, 2016

Outstanding Dealership and top notch Staff!! I am a 2 time customer at Grand Ledge Ford and both experiences were excellent. Jim Himebaugh was the Salesperson I worked with I recommend anyone to More

by Jordan Ellsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Jordan, Jim Himebaugh, Shannon Egan
May 21, 2016

Identified my need. Great purchase experience. I needed a new car. I wasn't looking for top of the line but something with some class and character. David was able to quickly identify my need and s More

by dadeaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown, David Brown
May 17, 2016

Honest friendly and professional David Brown was extremely thoughtful of our concerns and answered our questions. Smoothest transaction ever experienced at a dealership. I recommend t More

by Ranshaw,lyn32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown, Laura Jordan, David Brown
May 11, 2016

Quick transaction Money talks and when I was ready to buy they made the trade happen quickly. The salesman was very good and knowledgeable. I would buy another car from More

by Aaron Jupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Conn, Craig Ervin, Shannon Egan, Sandra Prince
April 30, 2016

Great customer service with Rob Beckwith at Grand Ledge Ford I was looking for my next lease, and Rib Beckwith heard my needs and recommended a few vehicles for me to consider when I called. Once I went online a More

by BEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Beckwith
April 29, 2016

Great service! Went looking for a used car for my daughter. Found a Chevy Malibu that was the right color and about the right mileage we were looking for Jim himebau More

by Moviefan42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Himebaugh, Joel Conn, Shannon Egan
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