Morrie's Grand Ledge Ford

Very cooperative - helped with an inventory transfer and all Worked with Mitch Wojtacha and Mike Carr to purchase a car with the labor day weekend incentives. They didn't have exactly what we wanted on hand and Worked with Mitch Wojtacha and Mike Carr to purchase a car with the labor day weekend incentives. They didn't have exactly what we wanted on hand and we made a deal for what they had. The next day I was able to find a car at another dealer that matched what we were looking for and they put in the extra effort to work out an inventory transfer even though we had already agreed on a deal. I'd worked with Mitch on a previous purchase (4 years ago) and had a good experience then too. Mitch (our sales person) was not in the office that next day when we found the car and Mike (the sales manager) stepped right in and took care of things. Thanks for the great service. Laura in finance went through the paperwork quickly and thoroughly answering any questions I had. A completely painless experience. Thank you More

Easy purchase David was very helpful in helping us find the right vehicle for our family needs and in our price range. He was very personable and friendly. He did David was very helpful in helping us find the right vehicle for our family needs and in our price range. He was very personable and friendly. He did not come across as a "salesman." I would refer people to him and the dealership as well. More

Entire dealership receives 6 out of 5 stars from us! We came to GLF following Nick Vollman after we purchased a vehicle from him before the Portland Ford closed. This purchase was for my in-laws rather t We came to GLF following Nick Vollman after we purchased a vehicle from him before the Portland Ford closed. This purchase was for my in-laws rather than ourselves this time. Without exaggerating I can safely say we have been to GLF no less than 3 times over the past year trying to cinvince them they needed a new car. Each time getting a bit closer but never quite convincing them they should spend the same amount for a vehicle as they had to build their first new home in 1973. Push finally came to shove and they found themselves in an urgent situation. However, Nick moved on through as if it were the first time we had been there to look rather than the 4th time to look without buying. He maintained rock steady for us and managed to finally get the deal made! Thank you so much Nick and everyone over at GLF! Had it not been for you all we would still be looking I am sure!!! More

Wonderful Experience! I gave my experience a five star because I'm in love with the car I purchased, and David was extremely helpful. I got my car within just two days of l I gave my experience a five star because I'm in love with the car I purchased, and David was extremely helpful. I got my car within just two days of looking at it, and David worked with my schedule and my family's schedule so well, and went above and beyond! I will definitely be recommending him and Grand Ledge Ford to others. More

Thankful! I love my new Ford Escape! Nick was super patient with me because I was very nervous about committing to a lease! But they found me the perfect one an I love my new Ford Escape! Nick was super patient with me because I was very nervous about committing to a lease! But they found me the perfect one and gave me a great deal! More

Helpful Sales and Service Delivered! I am a return customer,. My husband and I each owned a Ford,. so I know I can get help when my car needs service. I traded in my Ford Focus 2007 for I am a return customer,. My husband and I each owned a Ford,. so I know I can get help when my car needs service. I traded in my Ford Focus 2007 for a Ford Escape 2014.. Craig Ervin, sales consultant, met me as I was looking around the lot to 'see ' what was available. He asked what my need were and didn't try to steer me to a car I couldn't afford or didn't want. Always a good sign for a woman shopping for a car. He listened.! We made an appointment for the next day. I did some "homework" on my computer about the Ford Escape by writing down questions and concerns. When we met, Craig got me the price I needed for my old car; he answered all my questions about car tax, recalls, car history and safety features; he took me for a test drive; and then he answered more questions. I felt comfortable that he took time to do his professional best for me and my budget. Craig Ervin is a great asset to Ford Sales. Craig then introduced me to Joel Conn. In his dealings with my questions and concerns regarding the finance of the Escape, Joel was professional and efficient. When we were done, I felt good about my payment decisions. I would recommend this duo when you're buying your next car. I've had my Escape for a day and a half. I have more questions and Craig said when I left that he wanted me to come back to go over anything else I wanted to know about my "new to me" Ford Escape. What wonderful service! More

Everyone at Grandledge ford is excellent! I work w Rob at Grandledge Ford and he is amazing! Very patient w me and makes sure I get something I'm going to Love. He always checks in w me and ma I work w Rob at Grandledge Ford and he is amazing! Very patient w me and makes sure I get something I'm going to Love. He always checks in w me and makes sure everything is going no well w my vehicle. Everyone there is awesome! Thanks so much. I love my 2017 Ford Explorer Sport!!!!! More

Sales Consultant Customer Service Beyond Expectations Yesterday we purchased a very low mileage used 2016 Transit Wagon. It was purchased specifically to transport our 103" tandem recumbent bicycle. Rob Yesterday we purchased a very low mileage used 2016 Transit Wagon. It was purchased specifically to transport our 103" tandem recumbent bicycle. Rob Beckwith (who characterizes himself as "the bald guy") we out of his way to ensure this vehicle met our needs, even bringing it to our house to make sure the bike fit. And after the sale, he personally delivered the van to our house. Rob was professional and generous with his time to make sure we purchased a vehicle that would satisfy our needs. Laura Jordan, the Business Manager, expeditiously process the paperwork and was careful to clearly explain the purchase and warranty terms. More

A NEW CAR AFTER 15 YEARS-WOW I AM NOW DRIVING A 2017 FORD ESCAPE. CANNOT SAY ENOUGH GREAT THINGS ABOUT GRAND LEDGE FORD. THEY TREATED ME LIKE FAMILY AND WORKED SO HARD TO GET ME T I AM NOW DRIVING A 2017 FORD ESCAPE. CANNOT SAY ENOUGH GREAT THINGS ABOUT GRAND LEDGE FORD. THEY TREATED ME LIKE FAMILY AND WORKED SO HARD TO GET ME THE CAR THAT WAS RIGHT FOR ME. IT IS A SPARKLING CLEAN,COMFORTABLE,FULL OF HELPFUL PEOPLE. FRANK WENT WAY OUT OF HIS WAY TO SELL ME THE PERFECT CAR FOR ME-HE WAS INFORMATIVE.NOT PUSHY AND A VERY NICE GENTLEMAN. MARYANN WAS SO KIND,LAURA WAS PATIENT AND CALM--IT WAS A GOOD CAR BUYING EXPERIENCE-THANK YOU ALL VERY MUCH. AND THANK COSMO FOR THE BEAUTIFUL FLOWERS THAT I AM REALLY ENJOYING--YOU ARE THE BEST. More

New Purchase Purchased a 2016 Ford F150. This is the third vehicle I have purchased from Grand Ledge Ford. Great selection to choose from, great service, great pri Purchased a 2016 Ford F150. This is the third vehicle I have purchased from Grand Ledge Ford. Great selection to choose from, great service, great prices. Jim Himebaugh was very helpful, thorough, and patient. Joel Conn was very helpful with the finances and explaining the options. Received a very fair amount on my trade in. I will continue to shop Grand Ledge Ford for any future purchases. More