Morrie's Grand Ledge Ford

Top Notch Dealer I made my first visit to Grand Ledge Ford to see a 2017 Shelby GT 350, what a great experience! I worked with David Brown and Nick Vollman and ended I made my first visit to Grand Ledge Ford to see a 2017 Shelby GT 350, what a great experience! I worked with David Brown and Nick Vollman and ended up buying the car. David and Nick were both great and I would recommend either one for new car sales. I also got to meet Craig Ervin and Mike Carr late Saturday night they were there forty five minutes after closing time to meet another customer picking up their new car! This was truly exceptional service in my opinion and I wanted to make note of it. I picked up my car Monday evening and had the pleasure to work with Jim Himebaugh and meet Matt Bottsford as part of that process. All were great to work with and easy to do business with. All in all, this may be the best dealership experience I've ever had, 100% satisified, also the Shelby is GREAT! More

If you want terrible service GLF is for you We bought a Lincoln mkz about 5 months ago. We noticed something wasn't quite right about it after about 10 days. We bought the car with a 90 day warr We bought a Lincoln mkz about 5 months ago. We noticed something wasn't quite right about it after about 10 days. We bought the car with a 90 day warranty on the window sticker, and also a three year 75,000 mile warranty. So we contact grand ledge ford about some issues after 10 days. We brought the car in for service. I had explained my wife's concerns, and they said they would check them out. After speaking with my wife on the phone I realized I forgot to mention an issue she was concerned about. I called grand ledge ford and talked to the service rep. that had checked in the car. After explaining my wife's concerns. She responded "What do you want you didn't buy a new car" great customer service skills. We may not have brought a new car but the car we did buy was supposed to have been a Lincoln certified pre owned vehicle according to the sales person. Later found out not to be true. They could not find anything wrong said the car drove fine. The service manager said the tires needed to break in???? Well 5 months and tires still must not have broke in cause the car has a shake on the highway same as we told them. We took the car to a independent shop where they found three bent wheels. So just so grand ledge ford couldn't say the shop isn't ford or Lincoln certified we took the car to a ford dealership who confirmed the issue. Both places took one inspection to find this problem.grand ledge ford missed it on the pre sales inspection and during a requested inspection. Mind you the service manager himself couldn't find the problem. So if you want second rate service and lousy customer service. Go to grand ledge ford. P.s. we can get three new wheels but to have a matching set we have to pay $400 dollars out of pocket. You would think after bending me over they could make it right at no cost to me. More

New Vehicle This is the forth vehicle and third with Rob Beckwith that we have leased thru Grand Ledge Ford. Each time the process has gotten easier and easier. T This is the forth vehicle and third with Rob Beckwith that we have leased thru Grand Ledge Ford. Each time the process has gotten easier and easier. The time that Rob takes to go over everything in the vehicle is exceptional. We would recommend Grand Ledge Ford to anyone. Ask for Rob. You will not be disappointed. More

Best value anywhere I had narrowed my search to a pre-owned 2015 Lincoln MKC. I looked locally and worked with a local Lincoln dealer. Nothing was in the price rage I nee I had narrowed my search to a pre-owned 2015 Lincoln MKC. I looked locally and worked with a local Lincoln dealer. Nothing was in the price rage I needed to stay within. I expanded my search to 75 mile from home and found many for sale. Saved thousands of dollars at Grand Ledge Lincoln compared with dealers in Detroit. The sales person was a "home run". Josh Preston knows his Lincolns. No pressure, took plenty of time and made sure the Lincoln was perfect at delivery. You will not be disappointed with this dealership or Josh! I guarantee it! it was a 100 mile round trip to the dealership and was worth the drive! More

Exceptional service once again! We buy our all our vehicles at Grand Ledge Ford for the service, friendliness, and confidence they give us each and every time we come in. They have a We buy our all our vehicles at Grand Ledge Ford for the service, friendliness, and confidence they give us each and every time we come in. They have always gone out of their way to get us just the vehicle we were looking for. David Brown worked with this time and was fantastic. It's wonderful to have someone really listen to what you want. David went above and beyond to get me my car, always keeping me updated as to its status. I recommend GLF to everyone. A close friend bought her Escape from you and is thinking of moving up to an Explorer. She originally wanted a BMW! GLF is the best all a round, in sales and service!! More

Friendly,no pressure,very informative. We were very happy with the salesman David Brown. Took the time to show me how the explorer worked. We would recommend the salesman and dealer to all We were very happy with the salesman David Brown. Took the time to show me how the explorer worked. We would recommend the salesman and dealer to all our friend and family for new or used . More

Happy 2016 Ford Edge customer I had a very experience when I brought my 2016 Ford Edge. I worked with Craig Ervin and he was very knowledgeable about the vehicle. He made my whole I had a very experience when I brought my 2016 Ford Edge. I worked with Craig Ervin and he was very knowledgeable about the vehicle. He made my whole purchase go very smooth. Thanks 😊 More

Great customer service Buying my new Ford Edge was a great experience; no pressure, great advice and a lot of patience as I took my time to decide on the best car for my fam Buying my new Ford Edge was a great experience; no pressure, great advice and a lot of patience as I took my time to decide on the best car for my family. I was very hesitant to buy a new car, after having had bad experiences in the past and feeling pushed into decisions I later regretted. David Brown, our sales consultant, was great! He followed up quickly with answers and was happy to test many different options with me. I truly felt he had my best interests at heart and was more concerned with a happy customer than a quick sale. More

Rob Beckwith He offers outstanding assistance. I took over my Mom's Lease and turned it into a purchase. He walked me through the process. There were no problems. He offers outstanding assistance. I took over my Mom's Lease and turned it into a purchase. He walked me through the process. There were no problems. He helped me secure the best interest rate available for the financing. I would recommend him and the dealership to anyone looking to purchase a new or used vehicle. Thanks Rob! More

Top Notch GLF was courteous, professional and a pleasure to work with. Mitch Wojtacha took the time to make sure that I was satisfied customer. I would have no GLF was courteous, professional and a pleasure to work with. Mitch Wojtacha took the time to make sure that I was satisfied customer. I would have no hesitation recommending GLF and Mitch to people - and will! Steve Pennington More