Morrie's Grand Ledge Ford

bought 2 used cars We worked with Rob Beckwith he was very professional showed us many vehicles. No high pressure sales just the facts. We bought two vehicles that day. We worked with Rob Beckwith he was very professional showed us many vehicles. No high pressure sales just the facts. We bought two vehicles that day. We are very happy with both purchases and Rob. More

Immeasurably better than a visit to the dentist! Okay, well perhaps not the best comparison! But for me, visits to the dentist and car dealers have been on my list of things to avoid. But... since I Okay, well perhaps not the best comparison! But for me, visits to the dentist and car dealers have been on my list of things to avoid. But... since I became a GLFL customer three years ago, that has changed. And my latest experience with Josh Preston, has only confirmed that my fears were certainly not based on recent experiences. When my three year lease was up, Josh asked all the right questions, without any of the dreaded sales pressure that I'd come to expect. He did a great job of presenting relevant options and made very helpful suggestions. The result was a special order of a new Ford, a timely arrival, and a painless delivery process. The delivery was made simple by Business Manager Jim Himebough, who has multiple talents, including explaining all the financial details, finding the best financing, and doing math upside down! I would recommend GLFL to anyone who, is looking for friendly, low key, yet very helpful and knowledgeable customer service. Thanks Josh and Jim for making the purchase of my new Ford a very positive experience! Phil More

Fusion Frenzy Josh was incredible at Grand Ledge Ford. I walked in knowing what I wanted and he took it from there and got me the price I needed for my new Ford Fus Josh was incredible at Grand Ledge Ford. I walked in knowing what I wanted and he took it from there and got me the price I needed for my new Ford Fusion. Laura was able to find me a lower rate. More

Excellent service and patience Working with Josh is always a great experience. This was my second purchase with him. He's a good salesman who listens to what you want, what you ne Working with Josh is always a great experience. This was my second purchase with him. He's a good salesman who listens to what you want, what you need, and most importantly to me isn't pushy. If I tell him I need time to think about it, I get time to think about it. Not a high pressure sell. If I have questions about my options (and I always have a ton) he patiently answers me, and if he doesn't know the answer he doesn't pretend that he does. But he will always get the right answer. In my latest experience I had the vehicle all picked out, paperwork was almost done and I threw a curveball in with a new option that I wanted. If I was in his shoes I would have probably lost it with me. But he was patient with my insanity and worked it through with me. In the end, I got the vehicle I wanted and I'm very pleased. I would recommend Josh in a second. More

Excellent Experience First time buyer with GL Ford and worked with Josh Preston. I can't say enough good things about the dealership and Josh as a salesman. Excellent cu First time buyer with GL Ford and worked with Josh Preston. I can't say enough good things about the dealership and Josh as a salesman. Excellent customer service. Easy to work with. Great communication. Very knowledgeable. Both Josh and the dealership made the process quick and as painless as possible. I definitely would go back again. . More

Excellent Customer Service Rob Beckwith was very helpful and went out of his way to help my husband and I. He took the time to go over all the features that the vehicle offered Rob Beckwith was very helpful and went out of his way to help my husband and I. He took the time to go over all the features that the vehicle offered. He set up the radio stations and my phone. Thank you so much Rob. I really appreciated it. More

Great customer service! My husband bought a truck last year and Rob Beckwith was his salesman. He was so impressed with him that when it came time for me to get a new car, we My husband bought a truck last year and Rob Beckwith was his salesman. He was so impressed with him that when it came time for me to get a new car, we went back this week to buy an Edge. Rob was courteous, accommodating and very thorough with his information. He knew the answer to all of our questions and was very helpful. More

Rob Beckwith was great to work with. We appreciated the personal service, information shared about the vehicles we looked at, and ultimately purchased! The overall process from start to f We appreciated the personal service, information shared about the vehicles we looked at, and ultimately purchased! The overall process from start to finish went smoothly, and we feel confident that we made a good decision. With all the changes that newer cars have, we know that when we have questions Rob is only a phone call away, and will be ready to help us out. Customer service is something we really appreciate, and we look forward to getting to know our new car! The paperwork process also went well, and things worked out great for the financing, all options were explained in detail, and even the little glitch was corrected in no time, thanks Jim. More

Good experience Josh is always very helpful in our decision of purchasing a new vehicle. He goes beyond what is expected. Very friendly and professional. We will ret Josh is always very helpful in our decision of purchasing a new vehicle. He goes beyond what is expected. Very friendly and professional. We will return. More

Superb Customer Service I had the best experience at Grand Ledge Ford. Josh and Marianne found the perfect car with all the features I wanted. I got an amazing trade in price I had the best experience at Grand Ledge Ford. Josh and Marianne found the perfect car with all the features I wanted. I got an amazing trade in price for my old car and some other great incentives. Everyone there was so nice it made it really easy. My 9 year old son was very sad to see our old car go, so Josh showed him all the cool features of our new Escape. He showed my son how to sync my phone and set all of our favorite radio stations. By the end, my son was smiling and excited. This made all the difference!!! More