Morrie's Grand Ledge Ford
Grand Ledge, MI
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Great Service Experience! First time customer as I live in Grand Rapids but recently started working in Lansing. Brought my Mustang in for an oil change and recall item fix. First time customer as I live in Grand Rapids but recently started working in Lansing. Brought my Mustang in for an oil change and recall item fix. Tito met me at my car and welcomed me by name. Was very professional throughout. I am very particular about my car and Tito picked up on that and said they would normally wash cars in for service but since mine was a convertible questioned if I wanted that. Being a convertible and black I only hand wash it so really appreciated the question. When I picked up the car Tito drove it up to the door for me, most other places the receptionist just tells you where it is parked. All this for an oil change on a car I did not buy here! I will certainly return to Grand Ledge Ford assuming this is an indication of their overall customer service. More
Friendly and knowledgeable Rob was great to work with. He was knowledgeable about the cars and was able to answer all of my questions. Both Jim and Rob are very friendly and ki Rob was great to work with. He was knowledgeable about the cars and was able to answer all of my questions. Both Jim and Rob are very friendly and kind and make you feel comfortable. I would recommend to anyone looking for a car to go see Rob and he will set you up with the car you always wanted and do his best to get it into your price range. More
Non stressful Everyone there if very understanding and willing to help you get the car you surely deserve. The staff there always have smiles and able to answer any Everyone there if very understanding and willing to help you get the car you surely deserve. The staff there always have smiles and able to answer any and every question you have. More
Great salesman to do business with I would highly recommend Josh to all my friends that are in the market for a new vehicle. Josh was very straightforward and honest from start to finis I would highly recommend Josh to all my friends that are in the market for a new vehicle. Josh was very straightforward and honest from start to finish. He has made me a lifetime customer. More
Outstanding service by all involved - especially Rob Beckwit Outstanding service by all those we were associated with during our purchase of our new F150. Rob Beckwith was very personable and informative and ma Outstanding service by all those we were associated with during our purchase of our new F150. Rob Beckwith was very personable and informative and made the transaction enjoyable and easy. More
very pleased Working with Rob Beckwith made buying a new car a great experience, He asked me what I was looking for in a vehicle, I named off some desires and he Working with Rob Beckwith made buying a new car a great experience, He asked me what I was looking for in a vehicle, I named off some desires and he led me to one which had exactly what I asked for, He didn't pressure me or hurry me into making any decisions. He could answer any question I had and was very knowledgeable. His service went above and beyond what was expected.. Thanks again Rob, I love my new car. More
Great Experience I've never had a Ford before. I was a pretty loyal GM buyer. I liked the new Equinoxes a lot, but the price wasn't right. I liked the looks of the Edg I've never had a Ford before. I was a pretty loyal GM buyer. I liked the new Equinoxes a lot, but the price wasn't right. I liked the looks of the Edge and it's similar to the Equinox. The test drive was great. It rides smoother and quieter, and has a better sound system. I got everything I was looking for in a vehicle at a decent price. The staff was helpful and nice, without a lot of pressure. Josh was great to work with. Love my new Edge! More
Great auto buying experience! Rob was great to work with; he took his time and found us great selections to test drive. Rob is very knowledgeable and very patient with all the que Rob was great to work with; he took his time and found us great selections to test drive. Rob is very knowledgeable and very patient with all the questions asked. The whole experience was a positive one – Jim was great with the financing also!! More
Very good. Grand Ledge Ford is a good dealership to work with because they answered all of my questions and took good care of me. They explained all of the featu Grand Ledge Ford is a good dealership to work with because they answered all of my questions and took good care of me. They explained all of the features of the car I was purchasing. 😊 More
Top shelf experience I can't say enough about working with Josh Preston on the purchase of my new F150. He's straight forward, honest, and hard-working. I used to be in Sa I can't say enough about working with Josh Preston on the purchase of my new F150. He's straight forward, honest, and hard-working. I used to be in Sales and I would purchase from him again tomorrow! If a former salesman will recommend you, it says a lot! More