Morrie's Grand Ledge Ford

Great to work with on my first lease! I bought my first new car through Grand Ledge Ford and had a lot of questions. It was also my first lease, so I had even more questions. The staff I I bought my first new car through Grand Ledge Ford and had a lot of questions. It was also my first lease, so I had even more questions. The staff I worked with were very helpful and explained everything. I had a very specific list of what I wanted, and they found the vehicle with everything I wanted, and nothing I didn't. I can't recommend them enough. They were great!!! More

Awesome! Doug was so helpful and accommodating. I had a wonderful experience and will definitely be back the next time when ready to buy another new vehicle. Doug was so helpful and accommodating. I had a wonderful experience and will definitely be back the next time when ready to buy another new vehicle. Doug went above and beyond to help me in making my decision. Thank you again for all of your help and in making this a great experience. More

Great Very friendly and professional. Very helpful and easy to work with. Great experience. Did a great follow-up on all the new car technology. Very positi Very friendly and professional. Very helpful and easy to work with. Great experience. Did a great follow-up on all the new car technology. Very positive experience. More

You can't get rid of us It is difficult going into a business to purchase an item sometimes, due to all the tattoos my husband and I have. Getting them to take us serious is It is difficult going into a business to purchase an item sometimes, due to all the tattoos my husband and I have. Getting them to take us serious is hard. After dealing with Ben Croze last January, when we purchased our new Explorer, we new Grand Ledge Ford was the place this year to buy our Shelby. Ben is so respectful, informed, and and just a really cool guy. You guys are now our "go-to" place. Thank you Ben! See you in 2 years buddy! Also, a shout out to Jim Himebaugh. He gave us some good things to consider when adding packages on to the deal. More

Pleased buyer I'm very pleased with my sales rep, Ben Croze. He very knowledgeable about Lincoln's and easy to work with. I would encourage evetrough to request I'm very pleased with my sales rep, Ben Croze. He very knowledgeable about Lincoln's and easy to work with. I would encourage evetrough to request Ben when purchasing a new car. I have also been a client of Grand Ledge Ford for many years, they have always provided excellent service. More

Good Experience Rob was very friendly and I didn't feel overly pressured with anything which is nice. They seem to live up to their reputation of being a quality dea Rob was very friendly and I didn't feel overly pressured with anything which is nice. They seem to live up to their reputation of being a quality dealership. The only issue I had was that it took a decent amount of time to get everything processed once I had decided on a car. I don't have a lot of experience purchasing cars though, so that may be normal. More

Tim was great I had a great experience buying a used Ford focus st from Grand ledge Ford. It was difficult to find the vehicle I was looking for and when I found o I had a great experience buying a used Ford focus st from Grand ledge Ford. It was difficult to find the vehicle I was looking for and when I found one here, the price was fair and they were accommodating to my schedule as I was driving from Grand Rapids. Tim even stayed late to let me pick up the vehicle on Saturday when we got stuck in traffic on the way to get the vehicle. More

re-lease of a ford edge Rob is a very professional salesman and walked us thru the process with ease. He asked questions and answered any concerns we had. He went thru eve Rob is a very professional salesman and walked us thru the process with ease. He asked questions and answered any concerns we had. He went thru everything step by step and we felt very at ease at all times. I would highly recommend Rob to any one that would be looking for a car or truck. More

Great Customer Service I have purchased Ford vehicles from Grand Ledge Ford since the late 1980's, most recently in April 2017. Not only do I feel that I am treated well du I have purchased Ford vehicles from Grand Ledge Ford since the late 1980's, most recently in April 2017. Not only do I feel that I am treated well during the purchase process, but also the customer service over the life of the vehicle is top notch. On several occasions, I have either had a 'low tire pressure' light or a 'check engine' light come on, and I go right to the Service Department without an appointment. I am always treated well, and worked right into the schedule as quickly as possible. My Lincoln MKX is the first Lincoln I have owned, but I plan to continue purchasing future Lincolns at Grand Ledge Ford. More

Excellent, kind, knowledgeable. Each one of the consultants were excellent, and displayed lots of kindness and knowledge. For example, Jim Himebaugh skillfully presented the warrant Each one of the consultants were excellent, and displayed lots of kindness and knowledge. For example, Jim Himebaugh skillfully presented the warranty options, and did not pressure us to go for anything we did not want. But, we want to especially single out Rob Beckwith. Rob is genuinely concerned about what the buyer wants. For example, he did everything in his power to get the monthly payment down to what we were comfortable with. He did the same thing when we bought our previous vehicle, in 2012. He also likes to bent over backwards to explain the various features on the vehicle, and is very good at "going with the flow". For example, my wife would sometimes shift her interest between several different options, and Rob would always accommodate her, and patiently describe each option. He had no difficulty in repeating himself, until all the details were clear. You can be sure that we will buy our next vehicle through him, and all of the staff at Grand Ledge Ford. More