Morrie's Grand Ledge Ford

Rob is a very customer oriented professional. Rob was very helpful with the process. He took the time to spend with us to ensure that we understood how all the vehicle upgrades functioned. He was Rob was very helpful with the process. He took the time to spend with us to ensure that we understood how all the vehicle upgrades functioned. He was well informed and knowledgeable, He did not pressure us (which we liked). The dealer location was easy to find. We will definitely go see Rob for our next purchase. More

No pressure I bought a used car through Rob Beckwith. He was great at helping me with figuring out exactly what I needed. He listened to my wish list and didn't I bought a used car through Rob Beckwith. He was great at helping me with figuring out exactly what I needed. He listened to my wish list and didn't try at all to over-sell me. I never felt any pressure to get anything I didn't want. He is very knowledgeable, kind and answered all of my questions. I will refer my family and friends to him More

F-150 Purchase I purchased my truck from Ben Croze. Ben is a knowledgeable and no-pressure person who made the process enjoyable. It was such a positive experience I purchased my truck from Ben Croze. Ben is a knowledgeable and no-pressure person who made the process enjoyable. It was such a positive experience my wife, "a Chevy Girl", purchased a Ford Escape from Ben. More

Great Service! Kudos to Ben, Josh and Laura! Your team helped me find the used vehicle I wanted, offered a very fair price on my trade-in and found a great rate on m Kudos to Ben, Josh and Laura! Your team helped me find the used vehicle I wanted, offered a very fair price on my trade-in and found a great rate on my car loan. I could not be happier! This is the first Ford I've purchased. Based on what I have experienced so far, I expect to shop Ford the next time I need a vehicle. More

Happy with new Edge and with our older vehicles Very happy with Craig Ervin our salesman and Jim in financing! Looking forward to many more years of driving our Ford vehicles purchased from Grand L Very happy with Craig Ervin our salesman and Jim in financing! Looking forward to many more years of driving our Ford vehicles purchased from Grand Ledge Ford! More

Excellent service This is the second deer accident with two different trucks. In the last 8 months. I really needed the truck for July 20th. Not only did they do excell This is the second deer accident with two different trucks. In the last 8 months. I really needed the truck for July 20th. Not only did they do excellent work. They put in extra effort to get me back on the road for my planned vacation. This is a great place to go and get professional work done fast. I appreciate,not only fixing my truck but meeting my needs as well. Thank you Grand ledge Ford. More

Used Car If I could give zero stars I would in a heart beat. I bought a used 2008 Suzuki XL7 from them in December 2017. I worked with Tim Johnson and awesome If I could give zero stars I would in a heart beat. I bought a used 2008 Suzuki XL7 from them in December 2017. I worked with Tim Johnson and awesome guy to work with but when I purchased it they he said it sat for a short while and that is why the steeling was a little tight. I took it into a shop in which they said the power steering pump was not working, lone be hold they sold me a car with no power steeling in it but unfortunately thats not the only problem with it. Here it is not even 6 months later, I have put less than 6,000 miles on it since I had purchased it and the engine light pops on. I took it to auto zone and they said cylinders 2&6 were miss firing to replace the spark plugs. So I replace all the spark plugs, in return my engine light is now blinks and all cylinders are miss firing. I took it to the shop and the timing belt needs to be replaced at $2000. I called the manager (Josh) of Grand Ledge Ford (who was extreme rude) and told me he would not take the car back nor could he help me out unless I rolled over my loan with them. As I told him I did not want to purchase another car from them he said he could not help me then. I am an extremely frustrated customer, who now is not only has a $4,000 loan with them but now have to replace the engine for another $2,000. More

Amazing Customer Service Thank you Ben Crose and Grand Ledge Ford Lincoln! I am driving the car of my dreams and it was only made possible by taken the time to get to know me Thank you Ben Crose and Grand Ledge Ford Lincoln! I am driving the car of my dreams and it was only made possible by taken the time to get to know me and understanding my needs and wants in a vehicle. More