
Morrie's Grand Ledge Ford
Grand Ledge, MI
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The service department, in particular Cory, is top notch all around. Promptness, professionalism, communication, and honesty are consistent qualities that makes this department stand out. all around. Promptness, professionalism, communication, and honesty are consistent qualities that makes this department stand out. More
Jason was extremely helpful and fixed a problem two other mechanics couldn’t figure out! The only downside was the cost, which was out of his control. We appreciate the great service! mechanics couldn’t figure out! The only downside was the cost, which was out of his control. We appreciate the great service! More
Chris, the customer service kept me informed with the progress in my car. He also located a loaner for me to drive while my car was being worked on. However no mention of the possibility of a loaner unti progress in my car. He also located a loaner for me to drive while my car was being worked on. However no mention of the possibility of a loaner until I reached out to my home dealership and was told that the responsibility of getting a loaner fell on Morrie’s Ford since that was where the work was being done and I called Chris to start that process. More
This is the first time I scheduled an oil change since my maintenance plan expired. Still the same fast and top quality service. Very thorough at letting me know what is needed, yet no pressure to act imme maintenance plan expired. Still the same fast and top quality service. Very thorough at letting me know what is needed, yet no pressure to act immediately. More
Kory was perfect no problems with him, my only complaint is someone removed a special key ring from my fob and I think it is a shame when you can't trust the people that work on your car is someone removed a special key ring from my fob and I think it is a shame when you can't trust the people that work on your car More
Awesome service! Very transparent! Was having a rough morning and they turned it around! Have definitely earned my business and will definitely be back! Very transparent! Was having a rough morning and they turned it around! Have definitely earned my business and will definitely be back! More