Morrie's Golden Valley Cadillac
Golden Valley, MN
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I have worked with Bob on service issues for my 2005 97 and 2008 93 Convertible. This time there was an issue with the fuel injector on my 93. Due to Saab filing bankruptcy there was an issue finding the and 2008 93 Convertible. This time there was an issue with the fuel injector on my 93. Due to Saab filing bankruptcy there was an issue finding the part. Bob put me in a rental car which Morries paid for until they solved the issue with the fuel filter. They also ended up replacing the ignition coil and since I have always used them for service they gave me a price break, which was much appreciated. Bob is alway friendly, remembers my name and puts customer service/satisfaction as a priority. Bob kept me informed and was very honest about the situation. I have always had a good experience with Morries which is where I also purchased the 93. More
The mentioned personnel went out of their way to help us analyze what had to be done to our car, and how we could get into a new car without going overboard. We appreciate the attention they gave us, the s analyze what had to be done to our car, and how we could get into a new car without going overboard. We appreciate the attention they gave us, the suggestions they presented and the solutions they recommended. They did not sugarcoat anything and left the decision process up to us with as much time as we needed. We applaud them for their honesty and their forthrightnexx. More
The reason I have given the highest remarks for the service I received is because I received the best customer service. Ghassan is knowledgeable and friendly and the biggest thing for me...not pushy. I service I received is because I received the best customer service. Ghassan is knowledgeable and friendly and the biggest thing for me...not pushy. I had a wonderful experience. Ghassan made car shopping fun instead of a dreaded task. I will recommend Ghassan and your dealership to all. Thank you!!!! More
Purchasing a new vehicle is never an easy task. I debated on fixing my 2003 Cadillac Escalade but my involvement with Mort is WHY I ultimately made my decision to buy. He made me feel extremely comfortable w on fixing my 2003 Cadillac Escalade but my involvement with Mort is WHY I ultimately made my decision to buy. He made me feel extremely comfortable with taking on the finances of new car again and his knowledge of the vehicle is unmatched. Not only was he capable of educating me on the new Escalade but his knowledge and expertise with the other competing vehicles I looked at was a pleasant surprise. Thank you again for the support and the wonderful experience. I strongly recommend Mort and Morrie’s Cadillac. All the best, Steve More
I have been going to this dealer for several years and Josh has always treated with greatest respect. The work which is done by the mechanic is above par. Josh has always treated with greatest respect. The work which is done by the mechanic is above par. More
I recomend the service department at morries cadillac. my Service rep Josh Hines always does an excellent job. Thank you for all your help over the years. Service rep Josh Hines always does an excellent job. Thank you for all your help over the years. More
Rashem Sharpe is a true professional. Purchasing a Rashem Sharpe is a true professional. Purchasing a preowned vehicle from another state can be a risky venture. That being said, I put a high value Rashem Sharpe is a true professional. Purchasing a preowned vehicle from another state can be a risky venture. That being said, I put a high value on the confidence I have with the sales person. My first contact with Rashem set my mind at ease that I was dealing with an honest person who I could trust. He took the time to walk around the vehicle and point out any defects, his evaluation was perfect and follow through with paperwork was effortless. Rashem was kind enough to meet me at the airport and provide transportation back to the dealership, he walked me through all the features of the Escalade and checked up on me with the 20hour drive back to New York. Thank You Rashem for your professionalism and just being a good guy! Warm Regards Bill Goerl Clique Limousine Service More
The sales and leasing consultant, Jim Malisow was wonderful to work with. I had spoken to him a few times for about a week and he answered all my questions on the SRX Cadillac (2012). I met with him wonderful to work with. I had spoken to him a few times for about a week and he answered all my questions on the SRX Cadillac (2012). I met with him in person as his phone demeanor was professional and friendly and we sealed the deal with a new 2012. He went out of his way to make sure everything was to my satisfaction and when I wanted to test drive the vehicle he even brought it into a bay inside so it was warm and free from the elements, which is important in Minnesota. His knowledge and friendliness along with the warm and receptive people at Morrie's cadillac made the experience wonderful and I am sure we will continue with a great relationship with this dealership. More
Best car buying experience I've ever had! The guys were all very professional and listened to what I was looking for in a vehicle. The Buy Happy program is an excellent benefit. I will most certainly ret all very professional and listened to what I was looking for in a vehicle. The Buy Happy program is an excellent benefit. I will most certainly return to this location for any future car needs and will recommend them to anyone who may be in need of a new vehicle. More
I liked the people and I liked the environment. The used car I purchase had apparently been sold to another customer although it sat in the dealers lot for about 3 weeks. Salesman Mort kept my name on file car I purchase had apparently been sold to another customer although it sat in the dealers lot for about 3 weeks. Salesman Mort kept my name on file and when aforementioned deal fell through, he called me and within 3 hours we had a deal predicated on prepurchase. I liked Mort and the sales manager Joe. I would very gladly purchase another car from them. In fact I asked Mort to keep any eye out for a low mileage station wagon should one come in. I would go out of my way to share my experience with others. Van Larson More