Morrie's Buffalo Ford - Service Center

Salesman was good and had follow up. Service department was the absolute worst! No communication, no follow up. Had car for over a month Service department was the absolute worst! No communication, no follow up. Had car for over a month More

The staff is always professional and the service work is completed in a timely manner. completed in a timely manner. More

Called twice to check on my 2021 Lincoln when it was in the shop last week. I was told someone would call me back with an update. No one called. It wasn’t til the the morning I received a call saying my ve the shop last week. I was told someone would call me back with an update. No one called. It wasn’t til the the morning I received a call saying my vehicle was done. I brought it in for the passenger seat to be looked at. The back of the seat was coming apart. Brought it home and a few days later the seat back is not all the way together again. Seems to be not staying clipped together. Dissatisfied on lack of communication when my car was in the shop for the whole day and then to have the same issue a few days later More

I can always count on morries to give me the best service. I went in for an oil change and I had a nice chat with the Service Manager there. He was very knowledgeable and nice! service. I went in for an oil change and I had a nice chat with the Service Manager there. He was very knowledgeable and nice! More

Efficient and easy to work with. ..shout out to Shiela in Service department ..... made it easy to get done what needed doing ..shout out to Shiela in Service department ..... made it easy to get done what needed doing More

Aaron in the service department was terrible to work with, took 5 weeks to get some A/C lines done with very few updates throughout. He tried to charge me for an alignment after I told him not to do one with, took 5 weeks to get some A/C lines done with very few updates throughout. He tried to charge me for an alignment after I told him not to do one and that the vehicle had just had one a few months prior. After 2 weeks had gone by he told me he could not get a hold of my warranty company, I called one time and sat on hold for 12 minutes to get the claim started myself. Aarons customer service was the worst I’ve ever dealt with. I will never be back to Buffalo morries More

I brought my truck in there for a specific problem. I showed him what the problem was very simple fixed when they called me. They said it would be X amount of dollars I told him do not fix it. I will b I showed him what the problem was very simple fixed when they called me. They said it would be X amount of dollars I told him do not fix it. I will buy the part and do it myself and when I got there to pick my truck up, they did a diagnostics check which didn’t need to be done and charge me a lot of money will not ever take anything back there. More

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Easy, efficient, and straight to the point service. Thank you for your time and commitment. Looking forward for the next visit. Thank you for your time and commitment. Looking forward for the next visit. More

Love the valet service. And the ease of making appointment. I will be back as a customer. And the ease of making appointment. I will be back as a customer. More