Morrie's Buffalo Ford - Service Center

I purchased my car at a different Morrie's and was told I could get the free car washes from the Buy Happy program from the Buffalo Morrie's Ford, since that is closer to where I live. When I walked into the could get the free car washes from the Buy Happy program from the Buffalo Morrie's Ford, since that is closer to where I live. When I walked into the service department to get a car wash, I was ignored. I tried to get someone's attention for a few minutes and finally started to walk out. Then someone paid attention and checked to see what I wanted. The Morrie's I bought my car at always dries the car off without asking. The Buffalo Morrie's gave me my car back dripping wet (in winter) with a bent license plate and bent license plate holder and to top it off, some of the change I had in my coin holder was missing! I would rather drive almost an hour to the Brooklyn Park Morrie's for better and friendlier service. I figure if they (Buffalo) can't wash a car without damaging it, completing the job, and taking my change, there is NO way I am going to have them touch anything else on my car. I do not recommend this dealer! More

I purchased a brand new Explorer from this dealership and had a wonderful buying experience. -- However, a fault in the steering mechanism of the vehicle kept me coming back for service MANY times over the c had a wonderful buying experience. -- However, a fault in the steering mechanism of the vehicle kept me coming back for service MANY times over the course of the two years I had the vehicle. At the 5th time, I asked to speak with the GM who assured me that he would get the issue resolved. -- After 6 more service visits, I tried to pursue the Lemon Law to resolve the issue. Upon hearing of this, Mark called me and YELLED AT ME for not giving him enough attempts to fix the vehicle. He used VERY foul language and spoke in a tone that was anything but professional. --- I encourage anyone considering working with this dealership to avoid it at all costs. More