Morrie's Buffalo Ford - Service Center

Communications were good, made everything that was happening understandable. Kept things within a price range that was mentioned so I wasn't screwed out of not being able to pay for it. happening understandable. Kept things within a price range that was mentioned so I wasn't screwed out of not being able to pay for it. More

Even being short staffed they still produced quality on time. Always count on Morries Ford time. Always count on Morries Ford More

Very personable character take care of my request. He called me when my car was ready to go and I was pleased with the additional car wash. Very satisfied. He called me when my car was ready to go and I was pleased with the additional car wash. Very satisfied. More

Excellent service and communication from the dealership. Very satisfied with their commitment to customer service. Very satisfied with their commitment to customer service. More

A vehicle inspection was not completed or A copy given to me wondering why not to me wondering why not More

They were great and fast. Will definitely use them again. Very friendly. Clean dealership and lot Will definitely use them again. Very friendly. Clean dealership and lot More

Disappointed that they were not prepared for my 1st appointment and were out of stock on a standard service item which required me to come back the next week. Once ready, they did the work in a timely appointment and were out of stock on a standard service item which required me to come back the next week. Once ready, they did the work in a timely manner at a price consistent with other dealers. More

Clean quiet appointment was on time and very professional. I had two cars done that day and was in and out in an hour. professional. I had two cars done that day and was in and out in an hour. More

Great service, got my car done pretty fast. Would recommend to others for car work Would recommend to others for car work More

Appointment was for 9:30 and would take 90 minutes (should be done by 11:00. Dropped off early, at 9:00. Heard nothing so I texted at 3:00, with NO response. Finally called at 4:00 and had to talk (should be done by 11:00. Dropped off early, at 9:00. Heard nothing so I texted at 3:00, with NO response. Finally called at 4:00 and had to talk to receptionist who said she would get someone to call me. I think it was about 4:30 that Andy called and said it was done and would cost $135. I told him this was a lease vehicle as I told Morrie’s when I dropped it off. Andy he said the work was denied by the fleet company. When I picked up the car the person there was great and after I explained everything, he said he would check on it, otherwise I was planning to reach out to enterprise on Monday. Turns out Andy never even checked with enterprise! So that said, I was ready to spend the weekend on social media giving you a 1 star review because of ZERO communication, making me wait 6 hours for a 90 minute job (I did add the one item so 6 hours for a 2 hour job). AND lying to me about the fleet company response. Fortunately for you the person there when I picked up the car was a professional and took care of me so I am giving you an extra star for him and NOT putting this review anywhere else. More