Morrie's Buffalo Ford - Service Center

It 12 days to obtain an appointment for a bad water pump. First day in shop nothing was done. Similar but wore experience previously. Not a Fam of the service department and timeliness. Was told we would be First day in shop nothing was done. Similar but wore experience previously. Not a Fam of the service department and timeliness. Was told we would be called when done. Didn’t happen. Picked up at close to closing and voicemail had been shut off 15 before closing. More

For quick change lube appointment the vehicle was received and completed promptly. That said, the department, specifically the service staff (technicians), was way under staffed. There was only one received and completed promptly. That said, the department, specifically the service staff (technicians), was way under staffed. There was only one tech working that Saturday with customers continually roll in. I watched the tech go through 3 vehicle services involving more than oil changes, without delay. He would finish the one and go right to the next one without delay. It is difficult to attract, aquire and retain good technicians. Therefore, I would like Morris's executives to provide this tech with some special recognition for the hard work and commitment he provided for his company their customers including me on this day. Recognition highlighting this Technician's EXTRA efforts goes a long way to increasing the service staff. Remember, "sales sells the first one, service sell the rest". I will be a returning customer with the hope that Technician works on my newly purchased F150 again. More

BEST SERVICE EVER! Great techs and cs reps! Couldn't ask for a better place to have my car serviced! Great techs and cs reps! Couldn't ask for a better place to have my car serviced! More

I bring my work van and personal vehicles to be serviced here my family also has bought 8 vehicles from them in the last 8 years here my family also has bought 8 vehicles from them in the last 8 years More

Had a problem with my used truck I bought with no warranty talked to the general manager who brought me to the service manager. Who put me in contact with ford customer satisfaction service.working warranty talked to the general manager who brought me to the service manager. Who put me in contact with ford customer satisfaction service.working with them they were able to repair the truck at a reduced cost to me More

Service and quality were great! Friendly staff and knowledgeable. Time taken to do the work was quick as well. Friendly staff and knowledgeable. Time taken to do the work was quick as well. More

They have always had excellent service but my service advisor this week went above and beyond. Thanks Morries! advisor this week went above and beyond. Thanks Morries! More

Great service and quality. Your service drivers are the best in the business and should be compensated for their expertise. Your service drivers are the best in the business and should be compensated for their expertise. More

Competent service crew and sales personnel who helped me go over the buttons on my dashboard. go over the buttons on my dashboard. More

I called in regards to a recall on my 2014 ford fusion. I live in elk River mn and tried our local dealer cornerstone ford. They told me the earliest they could look at my car was August 7th. Really? C I live in elk River mn and tried our local dealer cornerstone ford. They told me the earliest they could look at my car was August 7th. Really? Called Morries in Buffalo and we made an appointment for July 25 and they told me if they had cancellations they would fix it earlier. They did just that! Got it back on July 18th! Thanks for taking care of me! Next time I buy a car I’m driving bye cornerstone auto in elk River, Mn and heading to Morries in Buffalo! More