Morrie's Buffalo Ford - Service Center

Fast quality honest experience from the service manager all the way to the janitors I highly recommend them for all your automotive needs all the way to the janitors I highly recommend them for all your automotive needs More

Morries in Buffalo is my dealership. Has been for 30 years. Mostly because of the sales team. I gotta be honest though, the service team needs a lot of work. It is impossible to schedule Has been for 30 years. Mostly because of the sales team. I gotta be honest though, the service team needs a lot of work. It is impossible to schedule a service for anything. I’ve made appointments just to show up and all of a sudden not have an appointment any longer. I totally blame the corporate phone system. Not the dealership. I’ve shown up for appointments and been told “oh we don’t have the time or staff to do that today”. So frustrating to drive a 1/2 hour for nothing. I’ll continue to shop there, but am close to going elsewhere for service. More

Friendly, helpful service representative, work was completed within the time I expected, price seemed a little high for tire repair. completed within the time I expected, price seemed a little high for tire repair. More

As always, GREAT service! All staff is professional and knowledgeable. Everything was perfect! Repair completed in a timely matter! Communication was excellent!!! All staff is professional and knowledgeable. Everything was perfect! Repair completed in a timely matter! Communication was excellent!!! More

I took my truck in for an oil change and tire rotation. A few days later I had a throttle body issue and it needed to be replaced. My mechanic did a once over like he always does and noted that my coolant A few days later I had a throttle body issue and it needed to be replaced. My mechanic did a once over like he always does and noted that my coolant was low, my air filter was plugged with cotton seeds and my battery had corrosion that he took care of. None of which Morries technicians mentioned. Further inspection suggests that they didn’t even rotate my tires. More

Haley was responsive and they got the issues with my pickup fixed in a reasonable amount of time pickup fixed in a reasonable amount of time More

Told repair 1 hour- less , took 1 hour 50 . Uninformed longer time.☹️. Aaron Duran not his job took charge excellent, apologized. 👍 Uninformed longer time.☹️. Aaron Duran not his job took charge excellent, apologized. 👍 More

Had my 2014 F-150 in for a recall. They did a great job and were very helpful! They did a great job and were very helpful! More

The work on my vehicle was done in a efficient and timely manner. My car was neat and clean and ready when I arrived to pick it up manner. My car was neat and clean and ready when I arrived to pick it up More