Morrie's Buffalo Ford - Service Center

Morries Buffalo Ford is my go-to place for sales and service of all my vehicles. service of all my vehicles. More

If you want great customer service don’t go here, if you want value for your money definitely don’t go here. Can’t even get a simple oil change at Morrie’s buffalo ford without some type of issue. want value for your money definitely don’t go here. Can’t even get a simple oil change at Morrie’s buffalo ford without some type of issue. More

On time and done within the time specified Keep sending appointments reminders so I wouldn’t forget appointments reminders so I wouldn’t forget More

Poor communication. I dropped off my truck in early am for recall work. I was asked by Adam to confirm my phone number. He said he would keep me posted on my truck. I ne I dropped off my truck in early am for recall work. I was asked by Adam to confirm my phone number. He said he would keep me posted on my truck. I never heard from the dealership again the 1st day.I called mid morning the second day and was rolled into Adams voicemail and I left a message. I waited a couple of hours and still heard nothing so I called again and had to leave another message. I called and left a message with the service manager to call me on his voicemail and he never responded. Adam called me while I was making arrangements because I was without my vehicle. He said he thought he had called me and said he must not have. He said they had not even started on my truck even though they had already had it a day and a half. He said they would maybe get it done on day 2 if they could move someone from their other side. I felt like he thought he was doing me a favor by getting my truck finished in 2 days. I read some other reviews on your dealership and someone a couple of weeks ago wrote a review that sounded exactly like what happened to me with Adam. Communication is key because I know stuff happens and dealerships have to move things around. But the dealership has to understand that customers have to change things around as far as transportation when things don't go to plan. When there is no communication it leaves the customer hanging. It's funny how the dealership send me great communication (5 emails and 2 text messages) to make sure I bring my truck in for the appointment on time, but cannot communicate once they get your vehicle More

I have al and had faith in Morries Ford for service and sales. Staff are friendly and easy to deal with! sales. Staff are friendly and easy to deal with! More

Simple service appointment was a month ago, still not fixed and told it would be approximately another month yet! Every interaction with Buffalo Ford was painful, especially when they dropped the ball o fixed and told it would be approximately another month yet! Every interaction with Buffalo Ford was painful, especially when they dropped the ball on several occasions! First time using this dealership/service center and will be my last too! More

Great service, Fantastic people in service department. Very prompt and good value Vehicle was done before they said it would be Very prompt and good value Vehicle was done before they said it would be More

Service day off was very good. Asked for a call back the day prior that was never returned. Made it hard to plan a ride vs stay when I couldn’t speak to a person that knew anything Asked for a call back the day prior that was never returned. Made it hard to plan a ride vs stay when I couldn’t speak to a person that knew anything about the needed repair. More

I, a young woman went in to get my key replaced. They tried to tell me I couldn't buy just one key and I had to get 2. They tried to over charge me by $300. And they made it xxxx to get my key repla They tried to tell me I couldn't buy just one key and I had to get 2. They tried to over charge me by $300. And they made it xxxx to get my key replaced. I will never be recommending this place and never going again. Just because I'm a woman doesn't mean I don't know what the xxxx im talking about. More