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Morrie's Buffalo Ford
Buffalo, MN
1,320 Reviews
Buy Happy®. Once you get it, you’ll never want to buy a car without it. To understand Buy Happy®, you need to understand the principles behind it. There’s a stigma attached to car buying, and it’s one we don’t much care for – so at Morrie’s, we do things a little differently. Buy Happy® is car shopping the way it should be; zero pressure, hassle-free, and transparent. Our information-rich salespeople are compensated based on the number of vehicles they sell, regardless of price. Put simply, this means that they’ll try to find the best vehicle to suit your needs – not the one that will put the most money in their pockets. Speaking of pricing, all of our vehicles are clearly marked with our Best Price First, Pure and Simple™. No haggling; every guest pays the same low price. Sound too good to be true? It isn’t. It’s Buy Happy®. At Morrie’s, it’s all about the experience. Whether that’s buying, selling, or servicing, we’re committed to providing the Twin Cities with the best automotive experience possible. Ultimately, that’s what a dealership’s reputation is based upon – and that’s what has set Morrie’s Automotive Group apart. Buy Happy® is car buying the way it should be. Fun. Informative. Honest. Easy. Rewarding. Affordable. And you can only Buy Happy® from Morrie’s Automotive Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,320 reviews
December 24, 2015
60,000 mile check-up Brought my vehicle in on Tuesday morning for oil change and 60,000 mile check-up. Was greeted by Shawn with a smile and positive attitude which is ref Brought my vehicle in on Tuesday morning for oil change and 60,000 mile check-up. Was greeted by Shawn with a smile and positive attitude which is refreshing. Shawn got my escape in and out in a timely fashion that worked for me - since I work the night shift (he's aware of this and goes out of his way to get me on my way). More
by tammy,u
Employees Worked With
December 17, 2015
2013 F350 Crew Cab Ford Everyone was very nice and very helpful in the purchase also they made sure all was done rite. Jim Zabel was sales did a great job and was patient Everyone was very nice and very helpful in the purchase also they made sure all was done rite. Jim Zabel was sales did a great job and was patient with my buying experience. More
by EarlHoting
Employees Worked With
Jim Zabel
December 14, 2015
Excellent Everyone was incredibly friendly, provided tons of insightful information and there was NO pressure. They helped me find what I was looking and stayin Everyone was incredibly friendly, provided tons of insightful information and there was NO pressure. They helped me find what I was looking and staying within my budget. More
by 2015escapeowner
Employees Worked With
Jim Zabel
December 04, 2015
2014 Taurus Purchase and "Very Happy" ! I'm about 6 weeks late writing this review... I called Buffalo Ford and specifically asked for Jim Zabel sales rep because I had seen great reviews on I'm about 6 weeks late writing this review... I called Buffalo Ford and specifically asked for Jim Zabel sales rep because I had seen great reviews on his sales MO... I wasn't disappointed ! We traveled approx. 90+ miles to view , test drive and ultimately trade our 2011 Fusion for a 2014 Taurus limited.. We had a rear brake issue a day after getting it home. They handled this with the utmost integrity and professionalism and we were able to resolve the issue with our local Ford dealer with "NO hassles" ! Thanks Jim and Morries Buffalo Ford... You get an "A" from me ! More
by Rochester MN Customer
Employees Worked With
Jim is very easy to talk to and NO sales pressure !, Jim Zabel
November 16, 2015
No Pressure, Dream fulfilled I have, for as long as I can remember, wanted/hoped for a specific used "summer" car. I saw and test drove this vehicle at Morrie's Buffalo Ford. I ha I have, for as long as I can remember, wanted/hoped for a specific used "summer" car. I saw and test drove this vehicle at Morrie's Buffalo Ford. I had a savings that had been accumulating, just for this dream. I only had so much in the account and Morrie's worked with me, Jeremy Wilson Kent to be specific, to make my dream possible. He is the one to go to if you are looking for vehicle and do not want to worry that your are buying an overpriced lemon. I will go back to Morrie's and I will look up Wilson. More
by Trisha
Employees Worked With
November 12, 2015
Always excellent service This is my second vehicle from Morrie's Buffalo Ford. I have always received excellent service. I went in for an oil change and Eric remembered I ha This is my second vehicle from Morrie's Buffalo Ford. I have always received excellent service. I went in for an oil change and Eric remembered I had purchased tires from him and he told me about free tire rotation. When I went in to purchase tires he explained the difference between the different tires after listening to what I wanted. More
by Olaf's Mom
October 30, 2015
Outstanding automotive service provider Absolutely outstanding service and support from the Morrie's Quicklane team in Buffalo. Took my car in for brakes, and there was an issue on the parts Absolutely outstanding service and support from the Morrie's Quicklane team in Buffalo. Took my car in for brakes, and there was an issue on the parts and agreed to price, however, your team took care of everything to my complete satisfaction. If it is possible to turn an issue into a praise worthy experience ... your team did it! As a result, I have taken my truck back for some service work, and my daughter's car for 4 new tires. Simply outstanding service organization that really stands behind their promises. More
by themichaelmurphy
Employees Worked With
Bryce Bishop, Eric Wassather
October 20, 2015
A wonderful experience! great service, knowledgable sales people, and feeling like we mattered! Roger Bonk was very helpful and we are delighted with our Ford Fusion; will r great service, knowledgable sales people, and feeling like we mattered! Roger Bonk was very helpful and we are delighted with our Ford Fusion; will recommend Morries to all our friends and family. More
by dizzylizzie
October 17, 2015
Disorganized Service Area My rating is specifically for Quicklane operations. Like most people I have a busy schedule and time is precious. Considering this I decided to sc My rating is specifically for Quicklane operations. Like most people I have a busy schedule and time is precious. Considering this I decided to schedule an oil change appointment and was told by Shawn that with a scheduled appt it would take about 40-45 mins. With a scheduled appointment that is a bit long but since I have the "Buy Happy" oil package my options are limited without paying out extra cash. I planned on 45 minutes. I got there on time, checked in and sat down. We (my wife and I) checked in with Bryce. After about 20 minutes I overheard the two guys behind the desk going over the paperwork saying that one of the service guys TJ (or similar sounding name) had taken back the wrong car and it was put ahead of others who were waiting. I looked up and noticed that it appeared that I was the person who was "waiting" as my car had not moved. I didn't say anything but watched as they jockeyed my car with another one that was already in the bay. So I continued to sit patiently. While sitting there I asked Bryce if it would be possible for my car to be washed after the service work and he promptly said it sure. So we sat, and sat, and sat. Finally after about an hour and fifteen minutes, I stood up and walked out of the waiting room and walked towards the service bay to see if my car was still on the lift. To my surprise it was still sitting on the hoist but there was nobody around it. Finally after about 3-4 minutes I saw a service tech walk underneath my car and began to drain the oil from under the hood. That is correct, after and hour and fifteen minutes after my scheduled appointment they were just starting the oil change. I walked back into the waiting room and sat down. I told my wife about what I had just seen and Bryce caught on that I was not happy. Bryce told me he was going to go check on the status of my car and I responded that I knew where they were... just starting it. A short time later Bryce came back and said they were almost done. He offered me a car wash code for a nearby car wash as it would be faster and he knew I wanted to get going. Finally, after nearly 1.5 hours I had my car back, minus the car wash. The thing that bothers me most is that I am tied into my oil change package for the time being so I have no choice (again without paying additional money) but to complete my package and then move on to a more organized shop that will not waste my time. I should have been out of there no more than 30 minutes. What is the point of having an appointment if is still takes 1.5 hours and I am not really saving much money. Once my purchased package is up I will certainly for pay the extra $5 and go to the nearby Valvoline and get in and out in 20 minutes or less. I get it if I was just a drive up and they were busy and I had to wait for an open time slot. But to have an appointment and to turn a simple oil change into what I experienced is unacceptable. Bryce was a good guy and I have no problems with him. It is the unorganized and inefficient way that service department is ran. More
by GuyFromBuffalo
Employees Worked With
Bryce Bishop
October 05, 2015
Jim Zabel and Aaron get an A+ from us! My son, Jon and I were in Morrie's in Buffalo on Friday night and Jim was very helpful to us. We were able to test drive the vehicles we wanted to an My son, Jon and I were in Morrie's in Buffalo on Friday night and Jim was very helpful to us. We were able to test drive the vehicles we wanted to and even though it was closing time, Jim went above and beyond to be very accommodating for us. We were able to call him on Saturday morning and make a deal on the Ford Escape that we wanted. Jim and Aaron were very helpful to us and made our experience a good one. We had a recent tragedy in our family and they were very kind and understanding while trying to make the right decisions. They did not pressure us and explained everything very well. I would totally recommend Jim and Aaron as a great team to work with!! More
by Mary & Jon
Employees Worked With
Aaron in the business office., Jim Zabel
