Morrie's Buffalo Ford

I bought my used car from them and I thought they were fair. So I sent my Daughter to them they totally ripped her off! ... They totally nitt picked on her car and she was talked into trading in her car a fair. So I sent my Daughter to them they totally ripped her off! ... They totally nitt picked on her car and she was talked into trading in her car and gave her only $600 (And the car had new tires on it that almost cost that much) Two days latter it showed up on there website for $6000. I bought a Used car and my Daughter Bought a New car ... They will never get our business ever again! More

Over all my experience is great with Buffalo ford service. My only complaint this time was- I specifically told them what was wrong I had already had it diagnosed - they brought it in, said it wasn’t service. My only complaint this time was- I specifically told them what was wrong I had already had it diagnosed - they brought it in, said it wasn’t that- but another part.. kept the car for a week to only call me and say it was not that… but you guessed it… the part I TOLD them it was originally. And of course that one wasn’t in and had to be ordered. I finally got my vehicle back at 10 days. But like I said- over all they’re great. I got a loaner- no questions asked. They were very good with communication- and Mickey in service was stellar at his job. They even were kind enough to put gas in my car when I called and asked because I dropped it off at E and with subzero temps moving in I didn’t want it sitting outside on E. I’ll continue using ford service. 5 stars over all- ❄️ More

My latest experience is not so good with this dealership. On a couple occasions now I've left messages because I wanted to talk to someone about problems I was experiencing with my car. After no return call On a couple occasions now I've left messages because I wanted to talk to someone about problems I was experiencing with my car. After no return call from service I asked to speak to the service manager. Yet again I left a message and here I am now two days later and still no return phone call. I guess once you buy your car they no longer have the time to talk with you. More

It has been a year now since our “experience “ with Morrie’s Buffalo Ford. We ordered a custom Mustang Mach 1 and waited 6 months for it’s arrival. Ford delivered it in pristine condition but during it Morrie’s Buffalo Ford. We ordered a custom Mustang Mach 1 and waited 6 months for it’s arrival. Ford delivered it in pristine condition but during it’s “dealer prep” someone took it on a 23 mile joyride and damaged the vehicle! They hoped we wouldn’t notice the damage when we arrived to pick up our car! Lie after lie from the owner of Morrie’s. He actually told my husband “GET OVER IT! IT’S JUST A CAR!! NEVER in my adult life have I witnessed such reprehensible customer service!!! More

Sarabeth was the best consultant to deal with! I had a great experience with her and found a car after shopping for awhile. She stayed an hour later with me after she clocked out just to help me f I had a great experience with her and found a car after shopping for awhile. She stayed an hour later with me after she clocked out just to help me figure out all the controls. Very professional! Go see her! More

I had a bad experience with a factory recall on my wife’s 15 escape. Problem? They Did not do a test drive after repairs. I called very upset and was told by (corporate) That I could bring the escape in a 15 escape. Problem? They Did not do a test drive after repairs. I called very upset and was told by (corporate) That I could bring the escape in a week latter & weeks latter if we needed a loaner. I was a little upset so replied to Morris’s website with my complaint. Within 24hours I received a call from a Gentleman who works part time at the dealership and told me that he would get things taken care of. I called made an appointment and received a loaner, had the car perfectly repaired within a couple hours. My wife & myself are totally satisfied! Thank Mark, and Tom.3 More

Poor experience. Lied about vehicle inspection. Said pass dot inspection. Brought to another dealer. Claims got denied for pre existing condition. They didn’t fix wha Lied about vehicle inspection. Said pass dot inspection. Brought to another dealer. Claims got denied for pre existing condition. They didn’t fix what was needed. Offered extended warranty to cover there own butt! Buy beware! Isn’t this what got Denny Hecker in trouble? Just be Honest when selling. Cannot even give review because the employees don’t work there anymore! What does that say??! More

WORST EVER! Vehicle in the shop for THREE WEEKS. Over $2,000.00 later. Problems not solved. Pathetic discount offered by the mysterious manager hidden in a ba Vehicle in the shop for THREE WEEKS. Over $2,000.00 later. Problems not solved. Pathetic discount offered by the mysterious manager hidden in a back office. THREE. WEEKS. No option for ZERO stars here. More

Worst buying experience ever. Also had a bed cover installed on our new Ranger. Parts are falling off in the wind. Called and talked to a voicemail. No returned call. Poor, poor, Also had a bed cover installed on our new Ranger. Parts are falling off in the wind. Called and talked to a voicemail. No returned call. Poor, poor, poor. More

Completely wasted my day. They’re ‘used car’ department found my Dodge Charger Putsuit I listed on Facebook. They hounded me for 2 months to come in since they were in a ‘dire need’ for used cars. They a found my Dodge Charger Putsuit I listed on Facebook. They hounded me for 2 months to come in since they were in a ‘dire need’ for used cars. They asked for my VIN, I sent it, answered any questions they had. I take the time off, drive over an hour out of my way JUST for them to tell me it’s “too bad it’s a Pursuit model, they didn’t know that and can only offer me $2k”. On a 2012 Dodge Charger Pursuit in GREAT condition! 🤣 Don’t waste your time with these skeezballs. More