Morrie's 394 Hyundai - Service Center

I brought in my Hyundai Sonata to this dealer, it is where I bought the car, to have the 30,000 mile service done. They messed up my alignment, I had to bring it back to be redone, they messed up my flu where I bought the car, to have the 30,000 mile service done. They messed up my alignment, I had to bring it back to be redone, they messed up my fluid levels, I had to bring it back to be redone again. I expressed my disatisfaction with having to come back twice for what should be routine maintenance. Nick Greco offered me a free oil change. I told him I did not think a free oil chance was adequate compensation. His response was that he could take it back if I wanted. That was the final insult to injury. He did not ask what would be adequate, he did not ask how to make it right in my opionion, just sacastically offered to take back the free oil change offer. I was very disappointed. More

This is just another chance to recommend ANYONE looking for sales or service....GO TO 394 HYUNDAI!!!!! They are the example I would judge others when it comes to serving customers! ALWAYS FRIENDLY, WEL for sales or service....GO TO 394 HYUNDAI!!!!! They are the example I would judge others when it comes to serving customers! ALWAYS FRIENDLY, WELL INFORMED, FAIR, FUN AND CONSISTENT! I will be with them as long as I drive!!!!! greg rye, wayzata, MN More

May 13, 2010 To whom it may concern: I would like May 13, 2010 To whom it may concern: I would like to call your attention to the great service provided to me by Nick Greco, one of your Service May 13, 2010 To whom it may concern: I would like to call your attention to the great service provided to me by Nick Greco, one of your Service Advisors. On Tuesday May 11th I was scheduled to pick up a business associate at 3:00 pm and take him to the airport. Around 1:00 pm I was driving near Ridgedale when the instrument cluster began to light up indicating some problems with the engine. The vehicle lost power and would barely move forward no matter how far I depressed the gas pedal. I was able to get to the Service Department at Morrie’s 394 Hyundai and was greeted with a friendly welcome by Nick Greco. I explained my predicament and without an appointment, Nick said he would do his best to help me out. From my description of the problem, he knew right away what the problem was and said it should take about 1 ½ to 2 hours to fix. If he could do it in that time, I would be able to keep my appointment. Nick immediately got his team working on my car and it was finished in almost exactly 1 ½ hours. A surprise visit, without an appointment; me under pressure and your team was able make everything work out fine. I offer special thanks to Nick Greco for the courteous, efficient and friendly service he provided me. This is a fine example of outstanding service and goes a long way toward building customer confidence, appreciation and loyalty. Thank you! More

I bought a hail damaged car from Morries. They were very straight forward about what to expect. Since that purchase (almost two years) I have had nothing but a GREAT experience with the service department. straight forward about what to expect. Since that purchase (almost two years) I have had nothing but a GREAT experience with the service department. I make appointments with my schedule in mind and they are very accomadating. I always wait in the waiting area during service. They are always quick to turn my car. The waiting area is very nice (clean/stocked, etc). Fast, courteous and high quality work (identify warrenty work needed, issues, recalls, etc) More