Morrie's 394 Hyundai - Service Center

A year ago my wife had a stroke and I still need to take her to therapy two days a week. My wife's car needed service and I had a very busy schedule this week and we needed her car for this weekend. I calle her to therapy two days a week. My wife's car needed service and I had a very busy schedule this week and we needed her car for this weekend. I called Eric and explained my situation and ask if he could help me get my wife to Courage Center, about 3 miles away, while her car was being serviced. Eric bent over backwards to accomodate my wife's needs for physical therapy and my busy schedule this week. I appreciated that Eric and Morries went the extra mile to help me out. More

While traveling for work out of town with a co-worker, our car was broken in to and a window smashed. I contacted Steve from Morrie's Hyundai late on a Thursday night - he got our car secured within their our car was broken in to and a window smashed. I contacted Steve from Morrie's Hyundai late on a Thursday night - he got our car secured within their facilty, completed the repair paperwork so it would be ready to go as soon as possible the next day, and gave us a ride to our hotel. Everyone we met and dealt with at the dealership on Thursday night and Friday were outstanding. Great people and great service. I would highly recommend this dealership. More

Eric went above and beyond to help me with a tow and warranty service issue. I had a very bad experience with trying to get my Santa Fe towed to the dealership for service. Eric sympathized and helped warranty service issue. I had a very bad experience with trying to get my Santa Fe towed to the dealership for service. Eric sympathized and helped where he could, which helped keep me from going totally ballistic over the whole thing. Once the vehicle arrived at the service department, it was repaired and operable in a very short time. This young man truly understands the concept of customer service. More

At any dealership I've ever been at, including one at which I worked twenty years ago, I have never been treated like this im the service department. Eric comes to greet me when I drive in and James is a which I worked twenty years ago, I have never been treated like this im the service department. Eric comes to greet me when I drive in and James is always there, ready to wash the car and vacuum it out. They smile. They are positive. If this kind of service continues, Morrie's will have a customer for life. I feel really accepted there. And comfortable. I hope this treatment extends to other customers. More

Mr. Greco was most professional and courteous. He helped expedite the recall service on my Sonata, and he was very helpful in showing us various SUV options for a vehicle that we may be looking at for my wi expedite the recall service on my Sonata, and he was very helpful in showing us various SUV options for a vehicle that we may be looking at for my wife. He also identified various finance options that might be available. More

I had a flat tire in front of the dealership and they were so great about helping me that I bought a set of snow tires from them for a very good price. Pat, a salesman, was awesome and Eric in the servic were so great about helping me that I bought a set of snow tires from them for a very good price. Pat, a salesman, was awesome and Eric in the service department also. I would definitely reccomend Morries Hyundai to do business with More

I came in today for a free "buy happy" oil change and car wash. I was able to drive right in and have very prompt service from Janice. I was done in less than 30 minutes and had some good coffee in the wai wash. I was able to drive right in and have very prompt service from Janice. I was done in less than 30 minutes and had some good coffee in the waiting area. Overall the service dept is well organized and Janice is a very friendly and hard working employee. More

I went for a routine oil change. While checking in I asked Nick if garage door openers had batteries, and how you get them open. He quickly opened it and changed the battery. Upon reviewing the paperw asked Nick if garage door openers had batteries, and how you get them open. He quickly opened it and changed the battery. Upon reviewing the paperwork prior to the oil change, I noticed that the record had a different spelling for the original owners name and the current owners name. Nick explained that that could make a difference for power train coverage. He gave me a customer service number to call to try to get this straightened out. He took me up front to use a phone. As it turns out, I need to fax original sales papers and licence. After the conversation ended, I happened to mention the situation to Miranda, who was next to me at the counter. She said she could help with that by getting the information from the place of purchase, and also took a copy of my license and the needed fax information. When I got home there was a message from Miranda that the process had been initiated, and that she would call next week when all was complete. Neither of these people would have had to be so helpful and kind. It is a beautiful example of customer service at its best, and makes for a loyal customer. They both went above and beyond the call of duty and should be duly honored. More

This the second Hyundai I've purchased from Morrie's and one of the main reasons is their service staff. I don't drive my car much, so I'm only in about every 6 months for an oil change or service check, y one of the main reasons is their service staff. I don't drive my car much, so I'm only in about every 6 months for an oil change or service check, yet I'm always greeted very warmly and with a smile. Most of my interactions have been with Nick Greco. He is very funny and usually while I'm checking in we share a chuckle about something. However I will say that all of the employees seems to have a very friendly demeanor and enjoy the occasional ribbing of each other. The service area is impeccably clean, not like auto repair shops of old!! When my car was returned to me after its oil change, it was washed and vacuumed!! The service was completed in under the estimated time - again beating my expectations!! As I checked out with Nick I was presented with a cinnamon roll as a thank you!! What a fabulous surprise. I've recently had some work completed on my house and the level of customer service has been deplorable, so to be treated with respect and a smile (and a cinnamon roll,too)- makes me very happy and a raving fan!!! Thank you to all of the Service folks especially Nick at Morries' Hyundai - see you in another six months!!! More

Eric was fantastic in taking care of everything I needed with ease. Next day service, free loaner car, fast smooth drop off and pick up, car wash and more. I hadn't had good experiences with the Sales De with ease. Next day service, free loaner car, fast smooth drop off and pick up, car wash and more. I hadn't had good experiences with the Sales Department from visiting this dealership a month prior, however due to Eric, I will most definitely return. He brought back a customer that had walked away from Morrie's, so kudo's to you Eric! Salesmen sell a car, the serive department is what keeps the customer, and Eric forsure kept me. If this is how the service is going to be, I would most definitely buy a car there as I KNOW what kind of service I can expect in the future. Even though I was cheering for the Yankee's, and Eric clearly was for the Twins, the service was truly impecable and I was completely taken care of above and beyond. Thanks again Eric! More