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Morrie's 394 Hyundai - Service Center
St Louis Park, MN
2,360 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,360 Reviews of Morrie's 394 Hyundai - Service Center
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July 21, 2018
Amazing experience I’ve been going to Luther Hyundai in Bloomington for service repairs. Discovered Morries was closer to where I lived and decided why not ? It was tim I’ve been going to Luther Hyundai in Bloomington for service repairs. Discovered Morries was closer to where I lived and decided why not ? It was time for her “regular” check up plus a road trip vehicle inspection. Nick made me laugh the entire time also giving me tips to better help me care for my car plus it was 4$ cheaper than Luther’s . More
by shaniaaparks
Verified CustomerEmployees Worked With
Nick Greco
July 20, 2018
Confused and disorganized at pick up time My experience was fine until I picked up my car. The guy was confused on the vin number. He asked me where I parked my car. I said I didn't park it, I My experience was fine until I picked up my car. The guy was confused on the vin number. He asked me where I parked my car. I said I didn't park it, I was brought by the shuttle. I was picking up my car. He thought I was getting a oil and filter change, I was getting my alignment and exterior lights worked on. No one answers questions or explains the written reports. If I would have worked with the same person I dropped my car off with, there wouldn't have been an issue. More
by PILAR9247
Employees Worked With
Phil Carlson, Nick Greco
July 20, 2018
Morries is over priced It took 5 minutes for them to find out what was wrong with my car and I was charged $140.. I will never return. And will tell all my family and friend It took 5 minutes for them to find out what was wrong with my car and I was charged $140.. I will never return. And will tell all my family and friends to stay away from Morries. More
by SILENTE33
Employees Worked With
Phil Carlson
July 20, 2018
Oil change and tires checked Making the appointment was easy and convenient, received several reminders, no wait when arrived, answered all of my questions, no pushy sale tactics, Making the appointment was easy and convenient, received several reminders, no wait when arrived, answered all of my questions, no pushy sale tactics, price and quality of service excellent, very professional and timely. More
by ELIZABETH.VAN2000
Employees Worked With
Phil Carlson
July 19, 2018
Relaxed and professional They were fast and efficient and professional. They got my car serviced in a timely manner and with quality. I would recommend them to people. They were fast and efficient and professional. They got my car serviced in a timely manner and with quality. I would recommend them to people. More
by lauralucampbell
Employees Worked With
Phil Carlson
July 19, 2018
Disappointed I brought my car because the starter failed. Nick was my contact at Morrie’s Hyundai. Nick called me the next day and told me the repair would cost I brought my car because the starter failed. Nick was my contact at Morrie’s Hyundai. Nick called me the next day and told me the repair would cost over $900. That amount really surprised me. I asked Nick if there were any discounts available. He said there was a coupon for $55 off the cost. He said he would “scrounge around” for one. That left me with the impression he felt he was putting himself out by having to find a coupon for me. I don’t know why I had to ask if one was available. Good customer service would be telling the customer about available discounts and applying them whether the customer has a coupon. Nick told me a back taillight was out. I told him I had one put in on my last visit and asked if it was the same one. He said he’d check and told me if it was the same one it was under warranty and the replacement would not be charged to me. I found a competitor’s coupon for 12% off the cost of a repair. When I went to pay the bill, I brought the competitor’s coupon and gave it to Nick. He said he could not honor it as he had already given me the $55 discount. I told him I wanted the 12% ($100) off coupon used, not the $55.00 coupon. He became visible angry, slammed my keys into the bill, picked them up and walked over to a woman (Andrea?) and told me she would help me. The woman was very friendly and polite. The kind of customer service one hopes for when dealing with a vendor. I still do not know whether the back taillight was the same one repaired earlier as Nick never informed me of the status of that issue. Someone needs to talk to Nick about how to be deal with customers to make them feel welcome and valued. I came away from my experience with Nick (and therefore Morrie’s) with a very negative view of customer service at Morrie’s service center. More
by cossi
Employees Worked With
Andrea Howard, Nick Greco
July 19, 2018
Morries 394 is awesome This place is awesome. The service is always great. They are very thorough and always let me know if there is any additional work that I need to do wi This place is awesome. The service is always great. They are very thorough and always let me know if there is any additional work that I need to do without putting any pressure on me. I've never come away unhappy More
by Jg84
Employees Worked With
Nick Greco
July 19, 2018
Amazing service! Thank you! Amazing service! Thank you! I have been nothing but impressed by my service, starting with Jim Block, then Andrew Parisee on the phone and then Ry Amazing service! Thank you! I have been nothing but impressed by my service, starting with Jim Block, then Andrew Parisee on the phone and then Ryan in service. Excellent! More
by CROPSEY
July 19, 2018
Morrie's Hyundai Great Service and On Time!! Very Happy with their Service Department. Phil Carlson did a Great job of keeping me updated on the Progress!! Thanks!! Great Service and On Time!! Very Happy with their Service Department. Phil Carlson did a Great job of keeping me updated on the Progress!! Thanks!! More
by JLStanton
Employees Worked With
Phil Carlson
July 19, 2018
Oil Change/Recall Catered to customer, quick, easy, thanks! Easy to make appointment, dropped car off early, gave me a ride home, alerted when done and flexible with p Catered to customer, quick, easy, thanks! Easy to make appointment, dropped car off early, gave me a ride home, alerted when done and flexible with pick up, almost felt too easy! More
by HAUSERLAURAK
Employees Worked With
Nick Greco
