Morrie's 394 Hyundai - Service Center
St Louis Park, MN
2,360 Reviews of Morrie's 394 Hyundai - Service Center
60k service Service Writer was first rate, exceeded my expectations. Vehicle came back with numerous grease smudges, which SW cleaned. Repairs were incomplete and Service Writer was first rate, exceeded my expectations. Vehicle came back with numerous grease smudges, which SW cleaned. Repairs were incomplete and required a second service event the next day. Work was the completed satisfactory. More
Service Convenient, fast service. Phil got my engine replaced in a week and a half when normally it takes 3 weeks to two months. Thanks, Phil! Convenient, fast service. Phil got my engine replaced in a week and a half when normally it takes 3 weeks to two months. Thanks, Phil! More
Made things right Initially in for a broken window mechanism. Was fixed but then the lock didn't work. Had to bring it back but they quickly fixed it. Initially in for a broken window mechanism. Was fixed but then the lock didn't work. Had to bring it back but they quickly fixed it. More
Service done without resolving issues I bought this car from Morries 394 with ~4,800 miles as "new." All of my service to this car has been with Morries per their request. Over months, I bought this car from Morries 394 with ~4,800 miles as "new." All of my service to this car has been with Morries per their request. Over months, I generated a list of intermittent anomalies: 1) Screen goes black after starting car 2) Screen goes black after turning on audio 3) Screen goes black after selecting navigation 4) Navigation takes >2 minutes to usable 5) CD restarts at track 0, regardless previous 6) Blind spot alert fails driver's side 7) Driver's seat position #1 3-4" short 8) Lane departure dash light often turns white & doesn't work Each time I brought the car to Morries for scheduled service, oil changes and tire rotation, I was told that my growing list of issues would require me to leave the car for a day. At 15,000 miles, I came in to make a scheduled service appointment, and was told to wait until oil change at 17,515 miles. At 17,400+ miles, I came in to schedule an appointment, at which time the service writer typed in my list (above.) I brought the car to Morries for a day, or however long it takes to fix my issues, at 7am, September 25, 2018, and you drove me to work. By 9:30am I received a message suggesting to replace two air filters, and that my OEM tires needed replacing before winter. Shortly before 11am, I received a message saying that my car was done. In addition to the scheduled service, you replaced the filters. None of my issues was witnessed, and nothing was done, except to "reset" my radio. The OEM Michelin tires needed replacement at 17,590 miles! I was told that there is no warranty, and I was not told how to contact Michelin customer support. Discount Tires told me how to contact them, and I got $350 back for new tires. In the ten (10) days since this service, all eight (8) issues have happened to me at least one time. How do I get these issues resolved? More
Checkup on a few things. I had a few issues with my car. They suggested me getting a few things done which I did. I will definitely will be back. I had a few issues with my car. They suggested me getting a few things done which I did. I will definitely will be back. More
Very competent I was greeted warmly upon arrival. Check in was courteous and prompt. Service was done as requested and in a timely fashion. Good service and the car I was greeted warmly upon arrival. Check in was courteous and prompt. Service was done as requested and in a timely fashion. Good service and the car was washed and vacuumed More
Friendly Service Easy drop off/shuttle service was very helpful as waiting can be a bore. Call received during service time to inquire/suggest other services which is Easy drop off/shuttle service was very helpful as waiting can be a bore. Call received during service time to inquire/suggest other services which is preferred. More
Trusted service 2015 Sonata needed an oil change. Appointment scheduling people were friendly and very helpful. I had to reschedule and did so without any grief. Se 2015 Sonata needed an oil change. Appointment scheduling people were friendly and very helpful. I had to reschedule and did so without any grief. Service folks were very cordial and ready to help. They offered suggested services on top of the oil change without any pressure. We agreed to the tire rotation realizing this was over due because we declined it earlier. Great place, honest people, and affordable. More
They were tenacious in locating and fixing the problem They were tenacious in finding the cause of my tire dashboard indicator light and had the parts readily available to change out facilitating the repai They were tenacious in finding the cause of my tire dashboard indicator light and had the parts readily available to change out facilitating the repair. They kept me apprised of their progress regularly More
Service Good customer service, fast, and friendly Phil was vey friendly, very pleasant at check in. Had oil changed within an hour. Then Phil let me know wh Good customer service, fast, and friendly Phil was vey friendly, very pleasant at check in. Had oil changed within an hour. Then Phil let me know when car was ready to go. More