Morrie's 394 Hyundai - Service Center

Good enough Is it asking too much to be called by my preferred name and the name I introduce myself as instead of my full name which pops up on their computer scr Is it asking too much to be called by my preferred name and the name I introduce myself as instead of my full name which pops up on their computer screen? Also, I mentioned that I didn’t need a reminder email and next thing I know I got an email and then a phone call and then a text! Lighten up, Francis! Unless I work with Phil Carlson, I don’t feel as valued as a customer. Phil is a superstar! On this visit I was in for an oil change and quoted an hour. It took 90 minutes but I’d rather they take longer and get it right than rushed and done poorly. More

I just came in for an oil change. The staff at Morrie's is always efficient. I thought it strange that instead of coming to the lobby to notify me that my car was done they called me. The staff at Morrie's is always efficient. I thought it strange that instead of coming to the lobby to notify me that my car was done they called me. While a car wash comes standard I also asked them clean the inside of my windshield and it was done without getting grease on the inside of the door and my floor Matt's. I really appreciated it. More

Good Service I took my car in early for my app't. and work was done in a timely manner. I got a call as soon as it was ready. I took my car in early for my app't. and work was done in a timely manner. I got a call as soon as it was ready. More

Super Easy I came in for an oil change, which took about an hour. The staff was extremely friendly and helpful. And the best part was that it was free! Excellent I came in for an oil change, which took about an hour. The staff was extremely friendly and helpful. And the best part was that it was free! Excellent service, and they washed my car! More

New engine under warrenty I brought my car in for an oil change and some "knocking" sounds. Come to find out, my engine needed to be replace. Hyundai has a 10 year, 100,000 mil I brought my car in for an oil change and some "knocking" sounds. Come to find out, my engine needed to be replace. Hyundai has a 10 year, 100,000 mile warrenty that covered the engine on my 2010 Tucson. I was given very nice loaner cars for the 2 months it took to receive the engine from Hyundai and replace it. More

Morrie's 394 Hyundai Excellent, friendly, competent service. The service adviser found a service recall that was completed at the same visit. Adequate waiting area. The Excellent, friendly, competent service. The service adviser found a service recall that was completed at the same visit. Adequate waiting area. The service was completed in less time than quoted. More

Brought my santacfe in for radio diagnostics The staff that I delt with was courteous and very knowledgeable. Took care of my concerns and got me on my way, very fast. Great job The staff that I delt with was courteous and very knowledgeable. Took care of my concerns and got me on my way, very fast. Great job More

Friendly service In for an oil change; in and out in no time. Comfortable waiting area and WIFI. Service team, Phil and Nick greeted and took care of everything In for an oil change; in and out in no time. Comfortable waiting area and WIFI. Service team, Phil and Nick greeted and took care of everything More

Quick and easy Everything went smoothly and I received a video of the service overview and got to see in the engine and under the car. Very cool and I definitely app Everything went smoothly and I received a video of the service overview and got to see in the engine and under the car. Very cool and I definitely appreciated it! More

Great personal care Phil has taken care of us in the past. I needed an oil change for our older Tucson before my son took it back to college. I didn’t have an appointment Phil has taken care of us in the past. I needed an oil change for our older Tucson before my son took it back to college. I didn’t have an appointment, but we dropped it off and Phil was able to squeeze it in for the service. Phil, Andrew, and the shop do great work! But, my attempts to make a simple appointment this time were very frustrating. I tried to do it online but couldn’t make a simple oil change appointment without Morrie’s software insisting that I have a 190,000 mile tuneup. I tried calling in an appointment but got put on hold multiple times and then got forwarded to a call center who asked me the same questions as the online program. I’ve never had such a hard time making an oil change appointment. I like what Morrie’s Ford does where I can just drive up without an appointment. I’ve got 4 Morrie’s car’s- 2 Ford’s & 2 Hyundai’s. More