Morrie's 394 Hyundai - Service Center

Great service as always The team was able to get me in to replace a burnt out headlight even during a busy day. Didn’t have to wait long at all. They even helped me mount my The team was able to get me in to replace a burnt out headlight even during a busy day. Didn’t have to wait long at all. They even helped me mount my front license plate! Friendly and straightforward service. Chad is an excellent guy that has helped me multiple times - always provides a super experience. Give him a raise. More

I waited for my oil change and No one called me. Service writer was not at all courteous about my request for Buy Happy. He said only that my Buy Happy was over and ther was no Semi synthetic oil o Service writer was not at all courteous about my request for Buy Happy. He said only that my Buy Happy was over and ther was no Semi synthetic oil offered for Bbuy Happy customers without additional charge. I waited in the customer area with no notification for over an hour before going back to the service desk and the writer was still not available. Another writer saw my disappointment and took over the billing process. More

Great service department friendly and efficient they have made great strides to become dependable and friendly I will use them as long as I own my Genesis department friendly and efficient they have made great strides to become dependable and friendly I will use them as long as I own my Genesis More

Basic Maintenance Everyone was friendly and informative. Work was done within the time estimated. All work was completed and the car is running great. Would recommend t Everyone was friendly and informative. Work was done within the time estimated. All work was completed and the car is running great. Would recommend to anyone. More

Horrible Experience They apparently like to buy parts and do the services after we explicitly said we didn't want it and did it again without our confirmation. They also They apparently like to buy parts and do the services after we explicitly said we didn't want it and did it again without our confirmation. They also clearly DO NOT test drive the car to make sure it's safe and ready to pick up. My car was in a worse condition than before only for them to check and realize that the replacement had a crack. They must've not checked to see if the part is even of quality - only to redo all the work. Poor communication, do not take full accountability for their mistakes, and still try to rip you off making you pay for a service you didn't give consent to. About a week or two later, ALL my coolant was spilled out and my car was heating up. Had to take it to Morrie's again (after we told them we would never come back for their service). Yet again, it wasn't their fault so there goes more money down the drain for them to fix something... ONLY to find the coolant leaking again (all of a sudden there's a hole) a couple of days later. We knew we HAD to avoid them this time around because issues kept arising one after another everytime we took it Morrie's. More

OUTSTANDING I love coming to Morrie's they make you fill like family. They take the time to explain everything that they are working on with you car. Thanks for I love coming to Morrie's they make you fill like family. They take the time to explain everything that they are working on with you car. Thanks for everything. Be blessed More

Great Service, Too Expensive for Me This was my second time at Morrie's Hyundai. My first experience was so smooth and the customer service was so excellent that when a new unrelated iss This was my second time at Morrie's Hyundai. My first experience was so smooth and the customer service was so excellent that when a new unrelated issue developed, I didn't even look around for somewhere else to go. Upon seeing the bill, I wish I had-- my first issue was covered by warranty, but this one was out of pocket, and a LOT out of pocket at that. For the actual work done, I feel I was overcharged at least $200. It is clear to me now that returning to Morrie's for work not covered by the warranty was a big mistake-- I'll be seeking out third-party mechanics from now on. More

Outstanding Service From the moment I walked in the door to when I picked up my vehicle, I received nothing but phenomenal service. I was greeted and promptly served by f From the moment I walked in the door to when I picked up my vehicle, I received nothing but phenomenal service. I was greeted and promptly served by friendly and helpful staff. I was given a loaner vehicle while my vehicle was being repaired so that I could go to work, which I sincerely appreciated. I received a video of the mechanic sharing what he found wrong with my vehicle which was something I’ve never seen before. This is a nice added touch as it creates trust between the customer and the shop. I felt this level of service is going above and beyond, and far exceeds my previous experiences elsewhere. I would highly recommend Morrie’s Hyundai over and over again. Thank you for providing the best customer experience I’ve received to date. More

Saturday Afternoon Service Thumbs up to Phil who had us checked in, serviced and checked out in less than an hour so we can keep running errands and don’t spend part of the week Thumbs up to Phil who had us checked in, serviced and checked out in less than an hour so we can keep running errands and don’t spend part of the weekend waiting for the car to be serviced. Great customer service. More

Helpful service advisor I took my car in to have a problem looked at, and unfortunately the problems turned out to be more extensive than I was hoping. I'm on a limited budge I took my car in to have a problem looked at, and unfortunately the problems turned out to be more extensive than I was hoping. I'm on a limited budget at the moment, which caused some stress, but the service advisor helped me figure out what was most urgent and was kind and patient while I figured out my finances and what to prioritize. Thank you! More