Morrie's 394 Hyundai - Service Center

Timely, friendly, trouble-free service I brought my Sonata in for my free oil change. Everything went as promised. I even received a video of the car inspection while I was waiting! I brought my Sonata in for my free oil change. Everything went as promised. I even received a video of the car inspection while I was waiting! More

Cool, calm and collected. Not only did they surprise me with warranty information after my engine ceased, they did everything to make my experience positive and less stressful. Not only did they surprise me with warranty information after my engine ceased, they did everything to make my experience positive and less stressful. I have a brand new engine and will always go back to Morries Hyundai. Nick was awesome and his communication was top notch! More

Filters and wind shield wiper replacement I came to replace two air filters and replace wind shield wipers. I was told it will take one hour. I left 1.75 hours later. It took loner than re I came to replace two air filters and replace wind shield wipers. I was told it will take one hour. I left 1.75 hours later. It took loner than reported and no one came to let me know it would take longer. More

Oil change and routine inspection Liked the speed and early accommodation. They noted i needed an exhaust repair in their inspection too, i thought something sounded funny. Everythi Liked the speed and early accommodation. They noted i needed an exhaust repair in their inspection too, i thought something sounded funny. Everything was done early and to my satisfaction. Thank you. More

Failed service on Hyundai Equus air suspension. I brought my 2012 Equus to the service department spring of 2018 for an air leak in the air suspension. They said they had looked at my car and found I brought my 2012 Equus to the service department spring of 2018 for an air leak in the air suspension. They said they had looked at my car and found nothing wrong, so I had to bring it back in order to get it looked at again. After being there 3 times they still had not found my problem, and were denying that the suspension was sagging while the car sat. This problem was diagnosed the first time another shop looked at it. Never got my diagnostics charge back from Hyundai 394 as they couldn't admit they didn't have a tech that knew air systems well enough to actually help me. I was conned by this dealership and would highly recommend everyone to avoid them in the future do to this shady behavior. I'm only now posting this as they won't stop sending me mail no matter how many times i ask them to stop. They are horrible on every level. More

New tires I appreciated the loaner car! The invoice was less than the estimate. So no big surprises. Staff were busy but helpful. Free car wash is always go I appreciated the loaner car! The invoice was less than the estimate. So no big surprises. Staff were busy but helpful. Free car wash is always good:) More

Okay Wait Times, but Poor Service The customer service was subpar at this location. Upon entering, no one greeted me to see if I need assistance. After making my way to the service dep The customer service was subpar at this location. Upon entering, no one greeted me to see if I need assistance. After making my way to the service department, multiple service reps were walking the floor, but neglected to provide check in assistance for my appointment. More

Great service Brought my Sonata in for recall service. Scheduled online which was very easy and efficient. My service experience was excellent. Very informative Brought my Sonata in for recall service. Scheduled online which was very easy and efficient. My service experience was excellent. Very informative and honest people. More

Recall service Overall, I had a really pleasant experience having my 2011 Hyundai Sonata serviced. Phil did a great job of explaining things and offered to schedule Overall, I had a really pleasant experience having my 2011 Hyundai Sonata serviced. Phil did a great job of explaining things and offered to schedule another warranty covered repair on the spot. The only negative thing I have to say is the front inside of my car was dirtier than when I brought it in. I understand things needing to be moved around, but it was definitely noticeable that the air and cabin filters had been examined because the dashboard was quite dirty, Nothing a quick wipe with a towel that I had in my car couldn't take care of, just something that could've been noticed and taken care of. More

Great service Dealership is easy to get to. Right off 394. Fast check in. Clean waiting area or they will drive you somewhere until your car is ready. Dealership is easy to get to. Right off 394. Fast check in. Clean waiting area or they will drive you somewhere until your car is ready. More