Morrie's 394 Hyundai - Service Center

I had my Hyundai Tucson serviced at the Morries on 394 in St. Louis Park, MN. recently The service rep. told me my car would be available later that day. She then called and said it wouldn't be ready to pi St. Louis Park, MN. recently The service rep. told me my car would be available later that day. She then called and said it wouldn't be ready to pick up the same day but said it would definitely be ready the next day. I returned the next day, and it wasn't ready. It wasn't ready the next day either. Nobody called to tell me it would not be ready. I called and left message with the service manager 2x and she never called back or messaged me in any way. I'm very unhappy with this experience! Very poor customer service. I will go elsewhere! More

I had my 2018 Santa Fe diagnosed at Bay Hyundai in Panama City as the camera wasn’t working. They diagnosed I needed a new camera and charged me $196. I had to return to MN prior to the camera being avail City as the camera wasn’t working. They diagnosed I needed a new camera and charged me $196. I had to return to MN prior to the camera being available. I asked MY CAR GUY in Shorewood to order the part from you and install it. Turns out BAY was wrong, it was a bad wire in the harness. They asked you if they could return the camera and you refused. Now I’m stuck with a camera and still need to order the harness. Can you help? Hyundai USA case number 23342217 told me to contact you directly. More

I came in for a minor recall. When done,checking my car the service.woman quickly gave me paperwork which included some estimates for service work and a check sheet which noted. I When done,checking my car the service.woman quickly gave me paperwork which included some estimates for service work and a check sheet which noted. In red what needs to be done soon. NOTHING was SAID to me ABOUT MY OIL BEING DOWN PAST LOW. I happened to have an appointment to get the oil changed and I drove right there. The other service people ALSO COULD NOT BELIEVE that Morrie’s purposefully made NO attempt to verbally TELL ME NOT TO LEAVE UNTIL THERE WAS OIL ADDED.!!?? I could have ruined the engine. Was this an anterior motive ?? Because they are having troubles with this model?? VERY VERY POOR customer service. I WILL NEVER TRIST MORRIES TO SERVICE. MY CARS, nor will I trust what they tell me. I DOUBT I will ever buy a car from Morrie’s after this mistrusting experience. More

Great customer service every time I'm in the dealership, I would recommend to anyone I would recommend to anyone More

My Service Advisor, Jenna, was awesome! She was able to resolve my issue, kept me updated along the way, and was very professional. I felt like I was being treated honestly by both Jenna an She was able to resolve my issue, kept me updated along the way, and was very professional. I felt like I was being treated honestly by both Jenna and the dealership. Very happy customer! More

Excellent, courteous service is consistently provided. My Accent is always given a thorough safety inspection. Preston Tuma is always courteous and professional, promptly answers any questions I have, and My Accent is always given a thorough safety inspection. Preston Tuma is always courteous and professional, promptly answers any questions I have, and keeps me posted on the progress of the work being performed. More

I was told to schedule an appointment for a recall on my car, and that the parts were ready for the recall. I was called by Morries a day or two before the appointment to remind me. I rearranged my work sc car, and that the parts were ready for the recall. I was called by Morries a day or two before the appointment to remind me. I rearranged my work schedule since the appointment was on a weekday morning. But when I got there the part was not there and they could not do the repair. The technician did offer a credit which is good, but I think Morries needs to improve their inventory system and ensure that when a customer is coming in for a repair that requires a known set of parts, those parts are there, and if they are delayed or unavailable, the customer is called and the appointment is cancelled before they show up to the dealer. More

I had my car in recently for the anti theft upgrade and everything went very smoothly, estimated time for the service was spot on! everything went very smoothly, estimated time for the service was spot on! More

They were all nice and able to communicate with me about the next steps. Thank you. the next steps. Thank you. More

I enjoyed buying my car at Morrie’s Hyundai. It was an easy process and I went home with my new car. It was an easy process and I went home with my new car. More