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Morrie's 394 Hyundai - Service Center

St Louis Park, MN

4.3
2,374 Reviews

2,374 Reviews of Morrie's 394 Hyundai - Service Center

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June 03, 2025

When I called before scheduling my service weeks before I was told it would only take 1hr 45 mins to get it done. When I showed up on the day of my appointment I was then told it would take 4 hrs, I wasn’t p More

by Owen.meier223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Val
Jun 03, 2025 -

Morrie's 394 Hyundai responded

Owen, I apologize! I am going to credit your account with a complimentary maintenance visit. We usually are able to deliver at the quoted time interval but we were running behind the day of your visit. I apologize again Sir! My name is Brad Kreiss. I'm the new general manager. If you need anything, I'm here everyday.

Jun 03, 2025 -

Morrie's 394 Hyundai responded

Good morning, thank you for taking time to fill out the review. I am very sorry for the recent service experience. That appointment is more than 1hr and 45min- they quoted you the incorrect amount of time, you should've been offered a loaner vehicle or better clarification. We really appreciate your business, I would like to comp your next service and make this right. Feel free to reach out! My direct line is 952-449-2050 thank you and have a great day Chadd Moreno Service Director

Jun 03, 2025 -

Owen.meier223 responded

Thank you for the timely response and the offer of a complimentary service for the inconvenience, much appreciated!

June 03, 2025

Informed and on time. Friendly at drop off. Did not make every fix seem like it was so important. More

by CNGRUSSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Morrie's 394 Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 03, 2025

Very professional and friendly, clean and inviting space, yet they can drive you home so you're not stuck there. The mechanic shares pictures and videos of your car to share recommendations or condition of y More

by dmautio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Morrie's 394 Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 03, 2025

Super friendly dealer from check-in to check-out. Kept me informed through the entire process with my vehicle. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Morrie's 394 Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Morrie's 394 Hyundai, we look forward to having you as a valued customer for many years to come!

June 03, 2025

I’m grateful I took it to a Hyundai dealership as Morrie’s found the issue was still under warranty. I was slightly annoyed that I was receiving voicemails from several different phone numbers. My i More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Morrie's 394 Hyundai responded

Becky, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 01, 2025

Well constructed and maintained. Hospitality is honored. Yes, expensive; however, if one can afford it - it worth the money spent. More

by Davyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Morrie's 394 Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Morrie's 394 Hyundai.

May 28, 2025

Great service. The wait time was a little long. After I left, my engine light went on and they were quick to get me back in and check out the issue - which was a More

by dlwind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Morrie's 394 Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Morrie's 394 Hyundai, we look forward to having you as a valued customer for many years to come!

May 27, 2025

Outstanding amenities and customer service. Prompt, courteous, and efficient. The facility is outstanding and takes care of my car well. More

by Kathrynmscott63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Morrie's 394 Hyundai responded

Thanks for sharing your thoughts about your experience with Morrie's 394 Hyundai. We appreciate your business and hope to see you again soon!

May 27, 2025

Great customer service! I will definitely come back for another service. They were friendly and easy to work with. More

by kolberg519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Morrie's 394 Hyundai responded

Thanks for sharing your thoughts about your experience with Morrie's 394 Hyundai. We appreciate your business and hope to see you again soon!

May 26, 2025

Morries 394 Hyundai is an excellent car dealer. They have always been available when I needed them. More

by Pappymn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Morrie's 394 Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Morrie's 394 Hyundai.

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