Morrie's 394 Hyundai

On time Told me up front about the coverage that was past expiration so no surprise past expiration so no surprise More

Came in to get a steering wheel lock for my car since Hyundai made their cars so easy to steal with a screwdriver and USB cord. Called ahead and was transferred to 4 different people before I could get a Hyundai made their cars so easy to steal with a screwdriver and USB cord. Called ahead and was transferred to 4 different people before I could get a clear answer on whether they were in stock. Was told my model of car didn't qualify for a free lock, even though I had a letter from Hyundai saying otherwise (which I had to bring with me and they actually needed to see to verify). Walked in and was met with confusion about where I should go. Was walked to the service area and the other sales staff couldn't even step out of the way to let me pass by (had to walk around the desk as to not interrupt their very important small talk). The guy who walked me to the service area was so confused about what I was there for that he left me to ring a doorbell at the wrong desk. It's almost like the dealers and service desk operate on separate sides of the earth, but they're all in the same building. Service staff were polite and courteous, and the manager was apologetic that I was given the runaround by the inept sales person. The ineptitude of the sales staff and the fact that my car's value is so low and likely to be stolen anyway makes me regret ever buying it. Makes me glad that traditional car dealerships will hopefully be a thing of the past soon. The fact that the dealership staff seem so unaware that they likely sold thousands of cars that are now close to worthless seems alarming, and they could use some training about how to treat customers that aren't there to drops tens of thousands in a new car. More

Very slow. Takes a minimum of 4 hours to get a car. They lie, they try to sign you up for extra insurance that you don’t need. Takes a minimum of 4 hours to get a car. They lie, they try to sign you up for extra insurance that you don’t need. More

The employees are very educated and very kind. They have always been helpful for me when I get there they direct me to where I can go and wait till my car is ready. They always let me know how muc They have always been helpful for me when I get there they direct me to where I can go and wait till my car is ready. They always let me know how much time it should take and it's always been usually a little bit earlier! More

Professional, kept informed, and smooth. Second car from here and I came back based on the first experience and things were as good or better. Second car from here and I came back based on the first experience and things were as good or better. More

Everyone was very nice and helpful. They moved me along nicely! Explained everything to also. They moved me along nicely! Explained everything to also. More

Very good dealer compare to other dealers in the city. I would definitely recommend this dealership and their service center customer service. I would definitely recommend this dealership and their service center customer service. More

The repairs were fine but took about a month to complete. They had my vehicle the entire time so surprised they couldn’t work it in. They had my vehicle the entire time so surprised they couldn’t work it in. More

The service department was very helpful. They kept me updated on the progress. In the meantime they provided me with a rental car. I highly recommend this dealership. They kept me updated on the progress. In the meantime they provided me with a rental car. I highly recommend this dealership. More

They recommended something that I did not need. Another auto shop told me it was not needed whatsoever & if I would’ve listened to Morrie’s I would have wasted hundreds of dollars. Another auto shop told me it was not needed whatsoever & if I would’ve listened to Morrie’s I would have wasted hundreds of dollars. More