Morrie's 394 Hyundai

Everyone was nice and professional Everyone was nice and professional. They were able to answer any questions I had and got me set as quickly as possible . professional. They were able to answer any questions I had and got me set as quickly as possible . More

My sincere gratitude to AJ Giese for his exceptional assistance, expertise, and dedication. His outstanding service made the car buying experience smooth and enjoyable. assistance, expertise, and dedication. His outstanding service made the car buying experience smooth and enjoyable. More

People were kind Car was done when I was told it would be Step up your snacks!! Empty and we sat thru Lunch be Step up your snacks!! Empty and we sat thru Lunch More

Had a great experience with the service depth. Very professional. Area was clean, the emoyees very courteous. Very professional. Area was clean, the emoyees very courteous. More

Low stress purchase. The sales specialist, the manager, and the paperwork person made everything easy-peasy The sales specialist, the manager, and the paperwork person made everything easy-peasy More

Great work, fast and friendly! Told me upfront what was going to be done and what to expect. Told me upfront what was going to be done and what to expect. More

On time Told me up front about the coverage that was past expiration so no surprise past expiration so no surprise More

Came in to get a steering wheel lock for my car since Hyundai made their cars so easy to steal with a screwdriver and USB cord. Called ahead and was transferred to 4 different people before I could get a Hyundai made their cars so easy to steal with a screwdriver and USB cord. Called ahead and was transferred to 4 different people before I could get a clear answer on whether they were in stock. Was told my model of car didn't qualify for a free lock, even though I had a letter from Hyundai saying otherwise (which I had to bring with me and they actually needed to see to verify). Walked in and was met with confusion about where I should go. Was walked to the service area and the other sales staff couldn't even step out of the way to let me pass by (had to walk around the desk as to not interrupt their very important small talk). The guy who walked me to the service area was so confused about what I was there for that he left me to ring a doorbell at the wrong desk. It's almost like the dealers and service desk operate on separate sides of the earth, but they're all in the same building. Service staff were polite and courteous, and the manager was apologetic that I was given the runaround by the inept sales person. The ineptitude of the sales staff and the fact that my car's value is so low and likely to be stolen anyway makes me regret ever buying it. Makes me glad that traditional car dealerships will hopefully be a thing of the past soon. The fact that the dealership staff seem so unaware that they likely sold thousands of cars that are now close to worthless seems alarming, and they could use some training about how to treat customers that aren't there to drops tens of thousands in a new car. More

Very slow. Takes a minimum of 4 hours to get a car. They lie, they try to sign you up for extra insurance that you don’t need. Takes a minimum of 4 hours to get a car. They lie, they try to sign you up for extra insurance that you don’t need. More