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Moritz Kia Alliance

Fort Worth, TX

4.9
2,167 Reviews

11210 North Freeway

Fort Worth, TX

76177

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2,167 Reviews of Moritz Kia Alliance

June 27, 2022

The Service Department is OUTSTANDING! ! Everyone I dealt with today were friendly, professional and one could tell they care. This is from the greeting to the cashier and everyone in betwe More

by rhash50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Jun 30, 2022 -

Moritz Kia Alliance responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our service team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, The Moritz Kia Alliance Team

Jun 30, 2022 -

rhash50 responded

You are most welcome!! Keep up the OUTSTANDING, PROFESSIONAL, CUSTOMER FRIENDLY service!! Richard Hash

June 22, 2022

We went to look at a Sorento and of course the lot was empty. Our sales person, Arshad, let us know that we could order the car at no upfront cost. He said it would take 6-9 months but we received it soon More

by kathymc0208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arshad Shekha, Joseph Bethel
Jun 27, 2022 -

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

June 21, 2022

Dealership is very good & provided all the necessary details, entire process seems to be hassle free. More

by Vb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Honeycutt, Arshad Shekha, Christian Carrillo, Inderjeet Singh
Jun 24, 2022 -

Moritz Kia Alliance responded

Thank you for taking the time to write about your experience with us! At Moritz Kia Alliance, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, The Moritz Kia Alliance Team

June 20, 2022

Sales people stayed in touch and car became available they called us and we were able to get car 4 months early. Staff walked through the electric features on the car and ensured she understood the phev More

by Bradyjlb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preet, James Honeycutt
Jun 23, 2022 -

Moritz Kia Alliance responded

Congratulations on your new vehicle, Brady. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The Moritz Kia Alliance Team

June 20, 2022

Brian Lucas was friendly and kind. I really appreciate his help today. I love giving the Moritz Kia in Alliance, Texas technicians Holiday Christmas gifts and treats. They are the More

by Sophia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
Jun 23, 2022 -

Moritz Kia Alliance responded

Sophia, thank you for providing this feedback about your experience at Moritz Kia Alliance. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Best, The Moritz Kia Alliance Team

June 18, 2022

Dealt with Preet Kaur and Christian Carillo. Great people! They were straightforward with pricing and and didn't pressure. More

by p_95363
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preet Kaur *****, Christian Carrillo
Jun 23, 2022 -

Moritz Kia Alliance responded

Thanks for the great feedback! We're very happy that Preet and Christian were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Moritz Kia Alliance Team

June 18, 2022

Thank you so much, Service dept ! !!!!!😀 they keep “Larry” & I in tune. I would totally recommend going there, Short story, I did a little number on “Larry”. @ the car wash, 🥴, th More

by 👻 BOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Ridgeway ????
Jun 23, 2022 -

Moritz Kia Alliance responded

Taylor, we appreciate your kind words about our service team. Thank you for choosing Moritz Kia Alliance for your vehicle needs. Best, The Moritz Kia Alliance Team

June 17, 2022

Extremely courteous! They answered all our questions, when most dealers won’t. We will be sure and return there for service! More

by annette5396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Jun 23, 2022 -

Moritz Kia Alliance responded

Thank you so much for taking the time to share your feedback with us, Annette! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team

June 16, 2022

Mr TJ is a good man. He immediately came to assist me when I call the dealership for the specific type of vehicle I wanted. He searched hard and tried his best to come up More

by raymondberryhill2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Han
Jun 22, 2022 -

Moritz Kia Alliance responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, The Moritz Kia Alliance Team

June 15, 2022

My car was serviced quickly. I was fully explained my cars condition. The service advisor was kind and informative. More

by Rckytp7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Jun 22, 2022 -

Moritz Kia Alliance responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, The Moritz Kia Alliance Team

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