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Moritz Kia Alliance

Fort Worth, TX

4.9
2,166 Reviews

11210 North Freeway

Fort Worth, TX

76177

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2,166 Reviews of Moritz Kia Alliance

December 21, 2022

Very nice staff and provide a ride if I needed to go somewhere while they work on my car More

by Emilyaprater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
Dec 27, 2022 -

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

December 19, 2022

Was an overall great experience. Enjoying my new car! Will recommend. Best salesman Tj Han More

by 2104sampson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Castillo in Finance , TJ Han
Dec 22, 2022 -

Moritz Kia Alliance responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Moritz Kia Alliance Team

December 18, 2022

Worked up a purchase order and went to sign final paperwork and they added $5k in after market equipment. Advertise no market adjustments but plenty of aftermarket charges. More

by tthomas
Recommend Dealer
No
Employees Worked With
Jim Oppenlander
Dec 22, 2022 -

Moritz Kia Alliance responded

Thank you for taking the time to provide us with this feedback. We understand that this was a frustrating experience for you. The Moritz Kia Fort Worth team can assist you further since this occurred at that location. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Best, The Moritz Kia Alliance Team

December 17, 2022

I found exactly what I was looking for and the process was quick and easy. More

by Sharice.torres13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preset Kaur , Joseph Bethel
Dec 21, 2022 -

Moritz Kia Alliance responded

Sharice, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

December 15, 2022

They made the process very easy and smooth and were very nice and helpful in helping me buy my forte More

by Nate.saenz696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arshad Shekha, Joseph Bethel
Dec 20, 2022 -

Moritz Kia Alliance responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, The Moritz Kia Alliance Team

December 15, 2022

It's greet friendly quick and simple It's my 5th Kia loved all of them More

by texashotttie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Vick, James Honeycutt
Dec 20, 2022 -

Moritz Kia Alliance responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Moritz Kia Alliance! If there is anything else we can do for you, please feel free to give us a call. Best, The Moritz Kia Alliance Team

December 06, 2022

Great service and a great experience thanks to Johnny and your entire staff well done! More

by pickardjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Wilhoit ( sales dept)
Dec 09, 2022 -

Moritz Kia Alliance responded

Thank you for writing this amazing review for our team! Best, The Moritz Kia Alliance Team

December 06, 2022

5-Star in EVERY regard - appt scheduling is super easy; someone always answers the phone; always greeted in service bay immediately; always get a car wash, waiting area is clean, roomy, snack area, free co More

by babsbusyness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lucas, Steve Van Cleave
Dec 09, 2022 -

Moritz Kia Alliance responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Moritz Kia Alliance Team

December 06, 2022

I really want to give a 0 star to this dealership. I reserved a vehicle 13 months ago as they were offering vehicle on MSRP without crazy markups but I am still waiting with no updates in sight for mo More

by dheer.soni
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
John Or Nicolas
Dec 08, 2022 -

Moritz Kia Alliance responded

Thank you for sharing this review regarding your experience with us, Dheer. We've reached out and offered different Kia Carnivals to you, and you informed us that you were okay with waiting for your original order. Please contact us directly if you would like to discuss your experience further. Best, The Moritz Kia Alliance Team

Dec 17, 2022 -

dheer.soni responded

What a big lie. No options were offered at all during this entire 13 months waiting period. As a matter of the fact, after posting this review, they called me and cancelled my reservation and told me to get lost and find car somewhere else. Buyers, watch out and don't repeat my mistake.

December 05, 2022

Very professional,clean service bay inside and out everyone was friendly and accommodating quick service. More

by Sirc0dy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ford
Dec 08, 2022 -

Moritz Kia Alliance responded

Thank you for your kind words. We feel our service department is what makes Moritz Kia Alliance special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, The Moritz Kia Alliance Team

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