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Moritz Kia Alliance
Fort Worth, TX
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2,166 Reviews of Moritz Kia Alliance
Worked up a purchase order and went to sign final paperwork and they added $5k in after market equipment. Advertise no market adjustments but plenty of aftermarket charges. paperwork and they added $5k in after market equipment. Advertise no market adjustments but plenty of aftermarket charges. More
5-Star in EVERY regard - appt scheduling is super easy; someone always answers the phone; always greeted in service bay immediately; always get a car wash, waiting area is clean, roomy, snack area, free co someone always answers the phone; always greeted in service bay immediately; always get a car wash, waiting area is clean, roomy, snack area, free coffee/tea,, computer set-up, TV, etc. Customers receive a text when ready for checkout & the checkout staff is friendly & knowledgable. Customer is escorted to their car & is asked if any more questions. People are kind & considerate throughout process AND pricing is reasonable & competitive. Moritz Kia makes it a priority to keep customers advised of service progress and to keep wait times to an absolute minimum. I just wish Moritz Kia location was closer to my Decatur home, but the drive is worth it! More
I really want to give a 0 star to this dealership. I reserved a vehicle 13 months ago as they were offering vehicle on MSRP without crazy markups but I am still waiting with no updates in sight for mo I reserved a vehicle 13 months ago as they were offering vehicle on MSRP without crazy markups but I am still waiting with no updates in sight for more than an year. They came back multiple time asking to change year/trim/color and put me again on waitlist. I can bet, they could be selling vehicles to other customers who is willing to pay markup and making us wait forever. More