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Moritz Kia Alliance
Fort Worth, TX
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2,165 Reviews of Moritz Kia Alliance
I have never left a review for a dealership before, but after our experience today I felt compelled to. We spoke to a sales associated 4 months ago and ordered a kia k5 GT under the impression the monthly after our experience today I felt compelled to. We spoke to a sales associated 4 months ago and ordered a kia k5 GT under the impression the monthly cost would be with in a certain price point and one that we knew fit within our budget. It was important to us that we did not waste our time or the dealers by ordering a vehicle we had no intention of purchasing. After 4 months and several phone calls we went in to pick up our vehicle and sign the deal only to find the price to be $200 more a month than what we had discussed. In fact, to lease the vehicle they were asking us to pay off 2/3's of the vehicles msrp in a 3 year lease...I've never heard of anyone doing that...ever! We eneded up walking away feeling frustrated, disappointed, and a bit used. The sales associate that we met with originally no longer worked for the dealership, so she wasn't there to speak to. We were even told she may no longer work for the dealership because of situations like this! So frustrating to know that Moritz won't honor what their sales associates say! We were so excited to get into a kia, but after this I'm not sure we will ever buy or lease from any kia! Guess Toyota will be getting our business. More
Always courteous and ready to help. The waiting area is very nice so just bring a book and before you know it your vehicle is ready. The waiting area is very nice so just bring a book and before you know it your vehicle is ready. More
I had a great experience here. Preet, my salesperson, was a pleasure to work with through the whole process! She was very responsive and informative. Not to mention hospitable and Preet, my salesperson, was a pleasure to work with through the whole process! She was very responsive and informative. Not to mention hospitable and helpful! Joseph, my finance person, was very personable and made me feel at home at this dealership. I have never had a better experience purchasing a car! 10/10 would recommend More
Very clean facility. Kept me informed about what was going on. Polite helpful made suggestions about what I can do or if I would rather go another direction. Love the Kept me informed about what was going on. Polite helpful made suggestions about what I can do or if I would rather go another direction. Love the courtesy wash. More
Allyson is a true professional and made the car buying experience an absolute pleasure. She took the time to thorough explain all of the options and got me out of the dealership in record time. Thank yo experience an absolute pleasure. She took the time to thorough explain all of the options and got me out of the dealership in record time. Thank you Allyson! More
We called asking about a Carnival, one had just become available. We rushed there and service was great. Waylon was great with the sale process. Financing depaetment was great too. available. We rushed there and service was great. Waylon was great with the sale process. Financing depaetment was great too. More
this was a great car buying experience. They had a 2023 Telluride in stock, treated me fairly on price and took care in explaining financing options that fit my budget. Highly reccomend t They had a 2023 Telluride in stock, treated me fairly on price and took care in explaining financing options that fit my budget. Highly reccomend this dealership. More