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Moritz Kia Alliance

Fort Worth, TX

4.9
2,165 Reviews

11210 North Freeway

Fort Worth, TX

76177

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2,165 Reviews of Moritz Kia Alliance

January 29, 2023

Everyone was so helpful and nice. Thanks can’t recommend Moritz enough! They were extremely hospitable, too. More

by Penniesghost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Bryan Vick, Matt Ducote, Mike Ford
Feb 01, 2023 -

Moritz Kia Alliance responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Moritz Kia Alliance Team

January 28, 2023

I have never left a review for a dealership before, but after our experience today I felt compelled to. We spoke to a sales associated 4 months ago and ordered a kia k5 GT under the impression the monthly More

by jordan.mauk
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
James Honeycutt
Jan 28, 2023 -

Moritz Kia Alliance responded

Hi Jordan, my name is Bryan Vick and I am one of the sales managers with Moritz Kia Alliance. I’m sorry to hear about your experience and would like to speak with you about it. I’d like to do what I can to earn your business if it’s still possible. And if not, I’d still like to hear about your experience so we can make sure it doesn’t happen again. Please reach out to me at 817-482-8004. Thank you.

Mar 04, 2023 -

jordan.mauk responded

I tried calling, left a voicemail, and have yet to receive a call back. Just wanted to update everyone that the message above seems well intentioned, but didn't amount to much!

January 27, 2023

Always courteous and ready to help. The waiting area is very nice so just bring a book and before you know it your vehicle is ready. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Steve Van Cleave
Feb 01, 2023 -

Moritz Kia Alliance responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Moritz Kia Alliance Team

January 27, 2023

I had a great experience here. Preet, my salesperson, was a pleasure to work with through the whole process! She was very responsive and informative. Not to mention hospitable and More

by jmo217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preet Kaur, Joseph Bethel
Feb 01, 2023 -

Moritz Kia Alliance responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Moritz Kia Alliance Team

January 26, 2023

Very clean facility. Kept me informed about what was going on. Polite helpful made suggestions about what I can do or if I would rather go another direction. Love the More

by sandrayhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
Jan 31, 2023 -

Moritz Kia Alliance responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Best, The Moritz Kia Alliance Team

January 26, 2023

Prompt and efficient. Kyle Solomon did an excellent job of keeping me informed and explaining everything to me. More

by Kaye T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Soloman
Jan 31, 2023 -

Moritz Kia Alliance responded

Kaye, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Moritz Kia Alliance Team

January 26, 2023

Allyson is a true professional and made the car buying experience an absolute pleasure. She took the time to thorough explain all of the options and got me out of the dealership in record time. Thank yo More

by wsr02a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyson Vaughn
Jan 31, 2023 -

Moritz Kia Alliance responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Allyson's efforts have made the difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, The Moritz Kia Alliance Team

January 26, 2023

They gave Great communication and fast service! Steve was very professional and kept me updated every step of the way! More

by scelaya71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Jan 31, 2023 -

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

January 25, 2023

We called asking about a Carnival, one had just become available. We rushed there and service was great. Waylon was great with the sale process. Financing depaetment was great too. More

by JDressen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales - Waylon
Jan 30, 2023 -

Moritz Kia Alliance responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Moritz Kia Alliance Team

January 22, 2023

this was a great car buying experience. They had a 2023 Telluride in stock, treated me fairly on price and took care in explaining financing options that fit my budget. Highly reccomend t More

by BrendanOBoyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preet was excellent, 5 stars, Joseph Bethel
Jan 25, 2023 -

Moritz Kia Alliance responded

Brendan, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Moritz Kia Alliance Team

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