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Moritz Kia Alliance
Fort Worth, TX
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2,163 Reviews of Moritz Kia Alliance
Great experience overall. Our salesman Arshad Sheka was great to work with and felt he listened well and really tried to get us the best deal. The gentleman that helped us at Our salesman Arshad Sheka was great to work with and felt he listened well and really tried to get us the best deal. The gentleman that helped us at the end with the financing was great too. Explanation on financing and documents signing was very thorough and understandable. More
Super clean and nice location! Brendan was our sells person. We had communication with him for 2 weeks over the sell of the 2023 Kia Sportage prestige we wanted! He bent over backw Brendan was our sells person. We had communication with him for 2 weeks over the sell of the 2023 Kia Sportage prestige we wanted! He bent over backwards to give us the best price and make us comfortable with the buy! Outstanding sells men! Will definitely buy from this location in the future and recommend to family and friends! Thank you Moritz Kia! More
Customer Service after my purchase has not been great overall. Countless calls to the financial department to resolve an issue and now I cannot get a service advisor to return my call. My new vehicle has overall. Countless calls to the financial department to resolve an issue and now I cannot get a service advisor to return my call. My new vehicle has a issue that needs to be fixed and I cannot get Kyle to return my call and was told this morning that Paul would call me back today to discuss getting my vehicle in for service. So basically in the past week, not one service advisor can check their voice-mail or return my call. Communication and assistance after the sale has been poor and I don't understand what's so hard about picking up the phone and returning my phone call. Being told that someone from the service department will call you back and it never happens is frustrating. Y'all can treat paying customers better after the sale. I've been trying to get a service advisor on the phone for a week and still haven't been able to speak with anyone. Y'all gotta do better. More
Excellent customer service and management was very informative regarding the sale of the vehicle. I am very pleased with the service department also informative regarding the sale of the vehicle. I am very pleased with the service department also More
The whole experience was great! It always is when I’m there. From my purchase to my service, it’s always a very pleasant day. Thank you all for your great hospitality and service . It always is when I’m there. From my purchase to my service, it’s always a very pleasant day. Thank you all for your great hospitality and service . More
People at Moritz Kia Alliance are professional, courteous and considerate. A pleasant experience for me. One of the easiest car service appointments. I’ve received. and considerate. A pleasant experience for me. One of the easiest car service appointments. I’ve received. More
Andy Singh assisted me with my purchase and I greatly appreciated how knowledgeable he was and helpful from start to finish. I thought he was very forthcoming at all times and that was greatly appreciate appreciated how knowledgeable he was and helpful from start to finish. I thought he was very forthcoming at all times and that was greatly appreciated. More
The experience at Moritz Kia Alliance was fantastic! Stas was our salesman and he was very kind, knowledgeable and overall provided a great experience. Probably one of the best car buying experiences we Stas was our salesman and he was very kind, knowledgeable and overall provided a great experience. Probably one of the best car buying experiences we’ve ever been a part of. More