Moritz Kia Alliance

Can always count on them getting my car in when needed Service Dept is fantastic Service Dept is fantastic More

I’ve bought a lot of cars in my life, this was by far the worst buying experience. First of all setting up anything online is worthless. After setting up the time I received a call from a sales associate to worst buying experience. First of all setting up anything online is worthless. After setting up the time I received a call from a sales associate to confirm. We had requested to look at one specific car. We drove from Dallas to Alliance assuming everything was set up. Long story short, after a long delay the sales associate said the car was gone, but he could get us into another one. I was very upset because we had set this up online and talked to him. He told me the online set up was “just a robot”, in other words worthless. He feigned not knowing what car we wanted, but when we first got there he knew the VIN. My guess is he didn’t verify the car was there until we got there. We will never go back. More

Moritz Kia Alliance have an excellent customer service, they were very friendly, they informed me in detail about everything related to the service and above all they were fast. they were very friendly, they informed me in detail about everything related to the service and above all they were fast. More

I wish I could give 0 stars. I bought my 2019 Kia Soul in January from Nicholas English (whom is no longer working there) and no mention of vehicle theft was brought to my atten I bought my 2019 Kia Soul in January from Nicholas English (whom is no longer working there) and no mention of vehicle theft was brought to my attention. I had car insurance at the time. Now that my insurance is expiring soon they are refusing to renew my insurance due to increase of theft for Kia vehicles. I’ve been panicking and trying to find new insurance but everywhere I’ve found either wants $500+ a month due to my car being high risk or they straight up refuse to insure my car. I brought this to Kia’s attention and they told me in lesser words to go eff myself. Laughed in my face. Service won’t give me a software upgrade because my car doesn’t have any recalls. And the sales department won’t even TRY to get me into something else that has anti theft features. More

Professional staff. Timely service. I trust their work. Waiting area is comfortable. Maintaining my vehicle is easy. Timely service. I trust their work. Waiting area is comfortable. Maintaining my vehicle is easy. More

Moritz Kia was very helpful in the purchase of my Grandson’s new Kia. Salesman Luke Dorr was great. Grandson’s new Kia. Salesman Luke Dorr was great. More

The Alliance dealership did a great job! Got the appointment set up, the vehicle gotten in at the correct time and took about forty minutes to complete. Got the appointment set up, the vehicle gotten in at the correct time and took about forty minutes to complete. More

Everyone at the dealership did a great job. They went above and beyond to make things right. They went above and beyond to make things right. More

I recently took my car in for 3 recalls. Everyone there was super nice and helpful. Service was done within a reasonable time. I like that they gave a free car wash too! Everyone there was super nice and helpful. Service was done within a reasonable time. I like that they gave a free car wash too! More

Ryan Houk was great. He answered all my questions and was friendly. I enjoyed the buying process. He answered all my questions and was friendly. I enjoyed the buying process. More