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Moritz Kia Alliance

Fort Worth, TX

4.9
2,163 Reviews
Call Dealership (817) 482-8030
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11210 North Freeway

Fort Worth, TX

76177

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2,163 Reviews of Moritz Kia Alliance

November 10, 2023

Awesome customer service! Jenna is the best! Very clean and comfortable waiting area. Would highly recommend. Everyone friendly. More

by Sarah
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jenna
Report | Print
Nov 14, 2023 -

Moritz Kia Alliance responded

We appreciate your marvelous feedback, Sarah. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, The Moritz Kia Alliance Team

November 08, 2023

Great dealership works with you and nothing high pressure about the sales process or even the test drive More

by Dbrace817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh
Report | Print
Nov 09, 2023 -

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

November 02, 2023

Always going above and beyond for the customer. Never had an issue with the dealership, their services or the quality of their work. Very responsive to warranty claims and may I say Paul’s a great More

by Hiram Aponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Egerton
Report | Print
Nov 07, 2023 -

Moritz Kia Alliance responded

Hiram, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Moritz Kia Alliance Team

October 28, 2023

Excellent! The best buying experience I have ever had. Sarah was an awesome representative to work with. More

by Annette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah, Matt Ducote, Justin Spaethe
Report | Print
Nov 01, 2023 -

Moritz Kia Alliance responded

Thank you so much for taking the time to share your feedback with us, Annette! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team

October 28, 2023

Great experience! Staff was very courteous and thorough throughout the entire process from the greeting to departure. More

by traverse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Doug Ashbrook, Joseph Bethel
Report | Print
Nov 01, 2023 -

Moritz Kia Alliance responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Moritz Kia Alliance! Best, The Moritz Kia Alliance Team

October 27, 2023

Very friendly and knowledgeable staff and clean environment. I like the window in the waiting room so you can watch them work on your car. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of these people
Report | Print
Nov 01, 2023 -

Moritz Kia Alliance responded

Thank you for visiting our service department and for leaving the kind words, Charlie. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Best, The Moritz Kia Alliance Team

October 26, 2023

fantastic dealership you can tell that they truly care about you and what they do! More

by gracedee_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin White, Arshad Shekha, Brian Lucas, Christian Carrillo
Report | Print
Oct 31, 2023 -

Moritz Kia Alliance responded

Thank you for your wonderful feedback, Grace. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Moritz Kia Alliance Team

October 25, 2023

I always deal with Jenna and she has always taken great care of me and my family. More

by kathy.parks@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Gosser service advisor
Report | Print
Oct 30, 2023 -

Moritz Kia Alliance responded

Kathy, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jenna does for Moritz Kia Alliance and our customers. Hope to see you again soon! Best, The Moritz Kia Alliance Team

October 24, 2023

As usual, great service, we bought our 3rd Kia and had no issues at all. More

by sizojdk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Honeycutt
Report | Print
Oct 27, 2023 -

Moritz Kia Alliance responded

It was a pleasure to read about your third car-buying experience at Moritz Kia Alliance. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team has provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, The Moritz Kia Alliance Team

October 20, 2023

I always have a Great Experience with Kia Alliance. The service reps are always professional and friendly.. I especially am grateful for my service rep, Paul. He always answers my questions and is p More

by Mercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Paul
Report | Print
Oct 24, 2023 -

Moritz Kia Alliance responded

Mercy, thank you for the awesome feedback! You're right, Paul is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he has been there to provide you with great service. Best, The Moritz Kia Alliance Team

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