Morganton Honda
Morganton, NC
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I was very pleased with the process of buying a new car at Morganton Honda. I received an excellent value for my trade and was treated very courteously and professionally by Andrew, who was always availabl at Morganton Honda. I received an excellent value for my trade and was treated very courteously and professionally by Andrew, who was always available and able to help with my questions and concerns about the trade and the new vehicle. It was a pleasure to work with him and I was very satisfied with the total experience. More
We arrived Friday February 4, 2022 drove in and was met by Jennifer. We were coming to look at a HR-V but after info about towing behind an RV we decided on the 2022 Honda Civic Hatchback EX-L in the new S by Jennifer. We were coming to look at a HR-V but after info about towing behind an RV we decided on the 2022 Honda Civic Hatchback EX-L in the new Smokey Mauve color! It took my husband awhile to connect with the color but I Love It!!!! It was a Smooth Process, No Pressure. Everyone was Super Friendly!!! More
Quick , curious service!!! I was @15 minutes early…. They had me in and out in under thirty minutes, and it was also a very welcome surprise, when I was told my oil change was free. had me in and out in under thirty minutes, and it was also a very welcome surprise, when I was told my oil change was free. More
I went in to get my rear brakes changed. Next thing I I went in to get my rear brakes changed. Next thing I know the supervisor comes out with an estimate of $1300! Apparently there was brake fluid leak I went in to get my rear brakes changed. Next thing I know the supervisor comes out with an estimate of $1300! Apparently there was brake fluid leak and my brake calipers were ruined. I had NO bake fluid issues whatsoever prior. Then all of my warning lights popped up on the dash when I had nothing wrong with my car. My ebrake locked my wheels up! My car was in the shop for 2 weeks!! I had to make sure I wasn’t paying for any of the damage they tried to put on me. They wouldn’t give me a rental for free but I said “as long as you guys dont charge me anything for ruining my car and fixing it then I’ll let y’all slide without giving me a free rental. I had to call up my mechanic friends and families who works at different Honda dealerships and they all stated that Honda of Morganton caused all the damage and tried to blame it on me. My friends and family knew exactly how they messed my car up Bc coming in for brake changes should not have resulted in that mess. I appreciate Honda fixing their wrong but I don’t want anyone to go there for any maintenance work or anything at all. Go elsewhere. More
I was extremely happy with how quick they made the process! I bought a newly used Jeep from them after trading in my vehicle. They gave me an unbeatable trade in price for my vehicle and were very pat process! I bought a newly used Jeep from them after trading in my vehicle. They gave me an unbeatable trade in price for my vehicle and were very patient while I got things lined up with my bank for the new purchase. I was a little disappointed that it wasn't "spiffed up" before I came to pick it up after the weekend, nor was I offered any complimentary service offers which is really helpful not only to customers but helps bring people back to them in the future. Every other dealership I've been to will detail the vehicle inside and out and fill it with gas before you pick up, and in addition offer at least a free oil change to keep you coming back for routine maintenance. While I do realize I bought a Jeep from a Honda dealer and they may be limited to the services they offer to used vehicles, I still feel that the customer experience is the most important. In addition knowledge of the vehicles you are selling is imperative! Luckily, I had done my own research prior to my inquiry of the new vehicle but the sales team/management could not answer basic questions I had regarding features of the particular vehicle. Again I realize Jeeps aren't their specialty but knowledge of any product you're selling will take you a long way! Over all it was a great experience, very fast, great trade in value and got the vehicle I came for, for a great price! More
Just purchased a new CR-V from these folks and I can't say enough about how good they are to deal with. No pressure, no complicated day long process. We were there three hours and done! What a pleasure to say enough about how good they are to deal with. No pressure, no complicated day long process. We were there three hours and done! What a pleasure to do business with Brandon, Rodney and Tim! They worked real hard to make sure we got the car we wanted. More
What a smooth and straightforward experience I had with Morganton Honda. I saw 2 vehicles online that I was interested in driving. After we agreed on my trade in I was the owner of a Honda CR-V! It is de Morganton Honda. I saw 2 vehicles online that I was interested in driving. After we agreed on my trade in I was the owner of a Honda CR-V! It is definitely a dealership I would tell my friends I used. More
Wanted to say what a great experience I had with Morganton Honda. I had a CRV and my husband and I felt like we needed a bigger vehicle, so we bought a new Honda Pilot. Rodney and Dereck made it a s Morganton Honda. I had a CRV and my husband and I felt like we needed a bigger vehicle, so we bought a new Honda Pilot. Rodney and Dereck made it a smooth transition for us. If you are in need of a new or used vehicle please give these guys a try. More